HT3209 No sound on a rented i tunes movie

i downloaded the bridesmaids movie and i can see it, but there is no sound. all my volumes are up and i can hear other things from my computer. what can i do? and i am not very technical savvy! can someone please help?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Similar Messages

Can I watch rented I tune movies offline ?

Can I watch rented I tune movie offline?

Some people have posted that they've needed to be online when first starting to watch rentals. If you will be going somewhere where you won't have an internet connection then you may want to watch a few seconds of the film before you go - after starting to watch a rental you have 24 hours if you are in the US, 48 hours elsewhere, before it expires.

HT3209 why can't I rent an HD movie on my Mac Pro Retina

What is a Pro Retina for if I can't rent HD movies from iTunes?

It worked for me by going to System Preferences, Display, and changing from "Best for Retina Display" to "Scaled" then moving the slider all of the way to the right (more space). Evidently, the native resolution for Best for Retina Display is not truly HD, but it can be adjusted to an HD standard.

TS3623 I have no sound on my rented movie. what gives?

I have no sound on my rented movie. what gives?

No sound through TV over HDMI? Try setting Dolby Digital to Auto or Off in Settings.
AC

HT3209 why can I not rent HD movies on a brand new macbook?

Am trying to rent a HD movie, but get message that device doesn't support HD - it's a brand new Macbook...

Hi there Bucky07,
You may find the information in the article below helpful.
iTunes for Windows: Unable to view or play HD video content that requires HDCP
https://support.apple.com/kb/ts3354
-Griff W.

When I ave an I Tunes movie on, Safari keeps popping up, and only sound of movie is working, I constantly have to quit safari

Safari keeps popping up when I Tunes movie is on, what can I do to have uninterrupted movie

Quit itunes then launch Safari.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit Safari then open iTunes.
If Safari does not open, turn one extension on then quit and relaunch iTunes to test until you find the incompatible Safari extension then click uninstall.

HT1390 I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it.

I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again. No, I just want to watch it.

Unfortunately I have to if I download it on my computer. I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room. Without clicking that icon on my computer, there was no way to watch it.

Hi there. I have a problem with sound on my 4s. When you move the volume slider up, it sounds well. But when I move the volume slider down I will hear barely and unclear sound in my headphone.I tried different headphones but result is same as old one.Help

Hi there. I have a problem with sound on my 4s. When you move the volume slider up, it sounds well. But when I move the volume slider down I will hear barely and unclear sound in my headphone.I tried different headphones but result is same as old one.Help

Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I receive Security Information Required message when I try to rent an itunes movie from my apple tv. I rent fine from my macbook, and have sharing turned on, WTH?

My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.

It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

I rented an HD movie in iTunes by mistake. Can I switch the rental to SD version before starting to watch it? Trying to make room on iPad.

I rented an HD movie in iTunes by mistake. Can I switch the rental to SD version before starting to watch it? Trying to make room on iPad for more rentals to take with me on trip.

You can get the SD or 720p version by:
Open iTunes 11
Click iTunes in menu bar > select Preferences...
Click on the Store tab
Change When downloading High Definition videos, prefer dropdown to 720p > click OK
Click on the iTunes Store button
Click Purchased link
Click Movies tab
You should now see a download icon for the movies you already have 1080p version of.
Click on this download icon to download the 720p version.
This will put a 720p version in the same folder on your hard drive as the 1080p version. If you have iTunes setup to play 1080p when available, it will play the 1080p version. When you connect your iPad 1, it will sync the 720p version.
Don't forget to change your preference back to 1080p so you can continue to get the higher quality version.

TS1717 Hi i just rent a hd movie e i just could see the first ten minutes because occure a error this is the second time and you have charged the both movies i couldn t not see

hi i have rent couple of movies and two of them occur a error in the first 10 minutes and i could not see who s gonna pay my rental this is really unfare i pay for the movies and the download have stopped

lisab101,
We appreciate you reaching out to us. We greatly appreciate the feedback that you have provided us. Please know that we will lift this up to management and the issues will be addressed.
Thank you,
RobinD_VZW
Follow us on twitter @VZWSupport

HT1498 The 'Cast and Crew' credits when renting and buying movies

The 'Cast and Crew' credits when renting and buying movies only shows the Director, Actors and Producers... Surely there should be a fuller credit list? At least the heads of each department?

If the films aren't including all the credits then that is because the studios aren't including them in the film's file that they pass to Apple. You can try leaving feedback for Apple, but ultimately it's the studios that will have to provide the info in their films : http://www.apple.com/feedback/

HT204370 Can I rent the same movie more than once?

Can I rent the same movie more than once?

Yes, as long as you do so within the 24/48 hour period.
(73178)

Can't rent or buy movies from iTunes

Rant On:
I am completely frustrated and angry about how iTunes is supposed to rent or allow purchase of movies. I have not had one movie rental out of several tries that went successfully without having to contact Customer Service and complain. I purchased "Looper" & watched it on my iTV over the holidays, and now it cannot be played on either my Mac Mini or loaded to my iPhone 5.
The movie appears in my iTunes Movie library on my Mac Mini. When I tried dragging it to my iPhone, I got a strange error message that the movie was still "in the cloud" and wasn't available until I download it. I can't see any way to accomplish this. Once I tried moving it the first time to my iPhone, it now won't let me move it again at all.
If I go to the movie on iTunes from my iPhone, I see a "Download" button but the movie won't download since it's > 50 MB. When I go to iTunes from my Mac Mini, it only offers me the choices to rent or buy the movie again.
Just incredibly frustrating. I definitely DO NO RECOMMEND anyone trying to rent or buy movies from iTunes!!!

Answers can only be as helpful as the details provided, and none have been given here. What did you do to try to buy or rent something? What happened when you tried? Did you get an error? If so what was it. Just posting "did not work" is not going to get you very far.

HT3209 No sound on a rented i tunes movie

Similar Messages

Maybe you are looking for