HT3228 Hi. I got an Apple iPad Air yesterday and quickly set it up. All seemed OK at first. However, I now find that I can send email messages well, but I cannot receive them. Any suggestions? Tony.

Hi. I got an Apple iPad Air yesterday and set it up. All seemed well at first. However I find that I can send emails but I can't receive them on my iPad. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

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Hi! Well it is strange as I can receive via my VOO.be account; send via my .Mac account; but here in Japan cannot receive via the .Mac account.
I have 2 accounts set-up in Mail; but 4 outgoing servers; but I think at least 1 and maybe 2 don't / haven't worked...
But my problem is now incoming. With connection Doctor I show now 6 different things 3 with green lights and 3 with red:
[email protected] --- red, can't connect with or without SSL checked
VOO Steve eMail --- green
mail.voo.be -- red, cannot connect
smtp.me.com:myname --- green OK
Schulte VOO --- red
smtp.mail.com -- Green - OK
Again, I think I set-up at least 2 outgoing smtp's that don't work / never worked and that might be confusing this. It was only when I got to Japan that the MobileMe mail wouldn't come into Mail - it goes into MobileMe (cloud) fine - and then I ask it to forward to VOO and that comes in - so I'm thankfully not missing eMails but sure is strange--- Why can't I get MobileMe directly into Mail?
You likely need more information / details to solve this-- going to work here now in 2 hours but will try to solve this before I go back to Belgium on Sat!
Thanks for any comments - suggestions. Oh, yes - when I try to change mail.mac.com to smtp.mac.com for "incoming" - it automatically changes back to mail.mac.com... when I hit save.
If I change to mail.me.com (instead of "mac") will that do anything?
Steve
Monday 15 February 2010 - Kobe

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