HT3228 Why is mail not deleted from the server?

I receive mail onto my ipad - and want the settings to be such that if I delete it from my ipad inbox it is deleted from the server,
I have the advanced settings on the ipad saying -Delete from server - when removed from inbox - but it is not working - please help?
I want it this way so things I need to keep can be saved on my home PC - but things I want to read / action / delete can be done from my ipad and then deleted.
I keep about 10% of mail onto my PC.
Also confused as this used to work.....

Settings >> mail,contacts,calenders >> your email >> mail days to sync ( choose whats the best for you )

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Mail 'not downloaded from the server'

Recently, I have been getting the message
"The message from Xxxxxxx (this is my account name) concerning “Xxxxxxxx (subject of the message)” has not been downloaded from the server. You need to take this account online in order to download it."
This happens whenever I try to open old mesages, sent or received. But usually only happens after the program has been working fine for a few hours!
If I quit Mail and restart it, all is OK for a while. But it usually happens again.
Can anyone offer a solution, please?
Very many thanks!

Mike,
In addition, the followup if you are using Mail 1.3, and the statement that this message is almost certain to be caused by an Overstuffed Mailbox, typically caused by size and large numbers of messages of diverse types is to see:
http://discussions.apple.com/thread.jspa?threadID=121837
and the important link it contains of:
http://docs.info.apple.com/article.html?artnum=25812
There are a few conditions caused by files that might not be needed, if any were leftover from Jaguar's mailbox structure, but somewhat rare. After you read these, let me know what you find, and any questions you may have.
Ernie

Emails will NOT delete from the server

Hello,
My issue is I have a gmail account setup on my phone. When I delete the emails from my phone it actually doesn't delete the emails from the main server account also. What it does is that it hides them, so when I access my gmail on the webserver, I have to actively look for them and manually delete them from there too.
This wasn't the case in the previous phones. Anyone tell me what is going wrong?
Thanks

oh ok , so you're not reading them first, just deleting and marked as archived.
Huh. Just looked, and it's the same on my gmail, never realized that. Gmail is only archiving not moving them to trash or fully deleting. That's a Gmail policy.
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Emails are not delete from the handheld/server

Hello,
Our client has Blackberry 8330.
Emails are not deleted nor from the server nor from the phone. Maybe there any other setting set? Or are these settings set wrong?
Thanks you
He has these settings:
under Messages - Options - General Options, there's this field for "Keep message for" --> 2 months
The Options >Email reconciliation
Delete On: Mailbox & Handheld
Wireless Reconcile: ON
On Conflicsts: Mailbox Wins

Endriuska wrote:
It looks like it only synchrozines mailbox to handheld(if deleted from mailbox, will delete from handheld), but will it delete from mailbox if the email is deleted from handheld?
As discussed in the KB I linked for you, it depends. If, in the top grid, there is a YES in the Wireless Deletion column for the subject email service AND you have further configured, as per the KB you found, for deleted item reconciliation, then yes it should delete from the server when you delete from the HH.
Note that there may be a time lag, however -- deleted item reconciliation tends to be one of the lowest priority activities inside of both BIS as well as the email providers systems...I've seen it take up to 24 hours (not normally, but that's the extreme that I've witnessed).
Further, I believe that the on-HH setting for "Keep Messages" should have no effect on the server...deleted item reconciliation is a function of the end user actually deleting from the HH...not the auto-removal by virtue of this setting.
Hope that helps!
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Mail not downloading from pop server

I hit the get mail button, and I see "Incoming Messages" working away in the bottom left corner, but the messages don't get downloaded to my imac.
I checked the Account INfo and the mail is on the POP server, but hasn't downloaded to my mail app.
What can I do?

This is bad. My Inbox now shows empty. I have checked the mbox/messages folder, and it contains a lot of emix files, which are readable, but strangely, they are very old, many from previous years. There are no recent mails in these emix files. Yet I only keep the last couple of months' emails in my Inbox!
There are over 600 messages on the POP server, and I have stopped checking mail, in case Mail tells the server I have them, and my pending mails are deleted on the server. Checking Mail does not seem to show any new mails in my Inbox, although SpamSieve has logged several. (I have saved SpamSieve's log, so I can have its summary of emails I've supposedly received, and I can email their senders about them later if I have indeed lost these emails.)
I have turned off TimeMachine, so it doesn't overwrite my previous Inbox. When I check it, it contains emails up to the point where I upgraded to Leopard (21 November), but when I open these emix files, they only have a title, no contents.
I am confused and worried. Before upgrading to Leopard, I had a working mail client, and a lot of email in my Inbox. After upgrading, I can't receive mail, and my Inbox shows as empty. I have repaired permissions and restarted, more than once. Console has no comment: indeed, it shows no information after the 21st November (the day I upgraded), although other logs, such as the SpamSieve log, continue to update, and crash logs continue to be written. There are older "console" logs from previous dates, but the current "console" only goes up to 21st November.
Please advise me. I am frightened to do anything else myself, in case I lose my data. My concentration is very limited, but I can follow simple instructions.
I do not understand why Leopard Mail has rearranged my mailboxes. I had quite a few extra mailboxes within my overall account, and I filtered mailing list messages into them. (These mailboxes still contain their mail, including some messages which SpamSieve logs as received today.) These extra mailboxes are listed as part of "On My Mac", which I thought used to be the whole hierarchy, but after upgrading to Leopard, is only a sub-section of the hierarchy, listed after Reminders and Smart Mailboxes (I installed MailTags once, but had problems with it, so I removed it). Could this rearrangement of mailboxes be part of the current problem?
Thankyou for any help you can offer.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

N9 IMAP4 messages are not deleted on the server

Emails deleted on N9 are not deleted (nor marked for deletion) in IMAP4 account on the server? I can see "unprocessed" emails in modest/evolution/thunderbird/webmail (after resync) which I have already deleted on the N9. I have deleted the account, set it up again on the N9, these deleted messages are there back (just like all other email clients and webmail show them). Need this feature working, otherwise email on N9 is useless. Paul

Hey Hey, I fixed my N9 IMAP mail!!!
First off, when I sent mail, I noticed it wasn't going to my primary Sent folder, but a legacy folder on my IMAP server called "Sent Messages".
Even after deleting this folder from the server, mail still was not captured to the correct "Sent" folder and I still got the connection error messages on every Sync.
So I cleaned house on my IMAP server and deleted all kinds of old folders like:
.INBOX/Sent
.INBOX/Trash
BadTrash
OldTrash
OldSent
Sent Messages
Then I removed and re-added the IMAP account on my N9, and BANG it works!
No more connection error messages, sent mail goes to the correct place, and deleted messages are deleted from the server.
Obviously, the problem as previously stated in this thread is when the N9 client initially connects to an IMAP account. It seems to latch onto the first Trash and Sent messages it finds, even if you don't use those folder.
In my case, it latched onto "Sent Message" for sent, and some invalid file for Trash (hence the connection error messages).
Much better now, but I can't help to wonder what kind of IMAP logic is lacking on the N9 that Modest had on the N900 to have these kinds of problems....

My emails are deleted from the server daily. I checked leave emails on server? This is a new problem, My emails would always be on the server until I deleted

On a daily basis my emails are deleted from the server, even if I still have them on my computer.

Actually, it had to do with Comcast, not the iPad. The default for Comcast is IMAP, and that is based on the information they have available when the account goes into verification. It verifies an IMAP account, and since you have not migrated to the IMAP account, you were having problems. It isn't something anyone can fix, except you. It would not ask you at the beginning if you wanted IMAP or POP, it has to do with the mail provider's verification settings, which is a Comcast issue, but because they are providing IMAP now, it defaults to that. If you are still using POP, you have to force the mail app to get there, which is what I provided you the instructions for. Apple is not going to fix anything, because there is nothing for them to fix.
Either way, you got it fixed and that is all it takes. As a Comcast customer, I was aware of this, since I had migrated to IMAP already.

Yahoo/att email from my ipad2 are deleted from the server view.

When reading my yahoo/att email from my ipad2 they are deleted from the server view. Is there any way to keep this from occuring? I have my home pc set to not delete upon reading to allow manual retention as needed.

If you recently added back your email account it was most likely set up as an IMAP account - renowned for the seamless sync across your device - yes I am being a little sarcastic there - at the technology not at you
The oft recommended way to "force" the email to be POP is to add your email address in there incorrectly - misspelling works fine - and then it asks whether you want a POP or IMAP account
Try that - delete the account - you will not lose your emails in there
Then re add and follow the steps I recommended and see if that solves your issue

My emails are deleting from the server...

I have recently purchased a new iMac, and set up my different email accounts. However, the emails are now being deleted from the server once they are downloaded to my iMac (and therefore my phone, and can't be accessed by my business partner). How do I stop this from happening?

How do I stop this from happening?
By using an IMAP or Exchange account for mail, rather than POP, which is what you have now.

How can i find an excel file deleted from the server

In our office we all have access to the main server. Recently a document that we need was deleted from the server. It's not in the trash. Can and how would we be able to find and recover this deleted document? Specifically I am looking for an excel document, and I already checked the recent docs on excel.
thanks!

Have the admin for the server restore the file from the backup

When I delete an email from my hotmail account in the 'mail' application on my MacBook Pro, it is not deleted from the same 'mail' application on my iPhone 4s which my hotmail account has also been added. I thought my emails were synced over iCloud?

It is so frustrating because I cannot understand what is wrong. When I add an event to my calender on my iPhone it appears in my calender on my MacBook which is perfect and very convenient. The same thing occurs with reminders; everything syncs perfectly here. However when I delete an email from my MacBook from the 'mail' appliaction it doesn't delete from the same built-in application on my iPhone. This is extremely frustrating as I have to delete the same email twice on two different devices. I'd appreciate any feedback that would help resolve this problem!

Calendars (and contacts) can "sync" between your MBP and your iPhone through iCloud because they really live on the iCloud servers and the two devices are clients. iCloud can accomplish much the same trick for email messages because the email really resides on iCloud email servers.
If the email resides on some other server, that server is responsible for whatever syncing will be done. IMAP servers like the iCloud servers are built for such syncing; other mail servers may or may not be. iCloud would not be involved with email other than iCloud email.
I understand Hotmail has been changing how their email servers are accessed. Check with Hotmail support for any changes you may need to make to keep up.

My messages are not being deleted from the server

Hi,
Mail is not removing messages from the server. Every now and than I have to remove messages from my server manually. I went through all the settings ... it works as intended on 2 out of 3 machines ... am I missing something? I can use "delete now" in Mail preferences ... not a big deal, just a nuisance.
Thanks, Stephan

Are the Mail settings sticking between reboots on that one Mac?

Duplicate entry is not deleted from the TCA tables

Hi
We are using Oracle Customer Online to find the duplicate data and Oracle Data Librarian to remove the duplicacy. The request to remove the duplicates is taken up by ODL and the task is performed. When checked from OCO it shows that the duplicate entry has been erased but when checked in the TCA table HZ_PARITES, the entry is still there. Can anyone please help regarding this as why this is so... after removing the duplicate entry why is it still there in the table or if the entry is still there then why cant you access it through OCO
Regards
Sourav Biswas

Hi,
Did you check the value for "STATUS" column in HZ_PARTIES table for the deleted records? It must be "D" which reperesents "Deleted". See the "REGISTRY_STATUS" AR lookup which validates the Party Statuses.
When duplicates are eliminated using Data Librarian/Party Merge, the records are not actually deleted from the database, instead the party status will be changed to "D". This must be the reason for not being able to see the records from Customers Online.
I guess, the same case might have occurred to your entries.
Wishes,
RK Goud

IPad Mail not deleting from server

Does anyone else have this problem? I have my mail accounts set so that they should delete emails from the server as soon as they are deleted from ipad. It doesn't seem to work though.. as I just came back home after a trip and all the dozens of email messages came flooding into my Mac inbox
Does anyone have any suggestions? Do I also need to delete the mail on the ipad's mail trash perhaps...

SO SORRY for not responding.... For some reason I have not been getting emails saying there are replies to this topic.
As it happened, I thought I had solved the problem, but I haven't...
In the settings for my email accounts, I am offered the option of my emails being deleted from their server as soon as I delete them from the iPad email inbox. However, when I choose this option, they are not deleted.
DAVID I do not have the setting that you describe available for my email accounts either... It seems that different setting options appear according to the nature of the email account that is being set up.
It is clear to me that the way I have set things up is correct for what I want though, as it's very clearly stated in Settings... It's just not happening....

HT3228 Why is mail not deleted from the server?

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