HT3231 I tried to migrate information from MacBook Air to ...Pro and it seemed to have taken files from folders on desktop as none exist on Air now.  As to where these files are, I don't know.  It has also taken my pictures from iPhoto to unknown destinat

I tried to migrate information from MacBook Air to ...Pro and it seemed to have taken files from folders on desktop as none exist on Air now.  As to where these files are, I don't know.  It has also taken my pictures from iPhoto to unknown destination. ??

If you used migration assistant then it probably created a new Login user and placed the migrated files under it.
Regards,
Captfred

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  • I have a macbook pro and i seem to have a bug or virus as mackeeper keeps propping up on me safari

    i have a macbook pro and seem to have a bug/virus as mackeeper and other various websites keep popping up on my safari

    There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
    Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
    The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:
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    In the Finder, select
              Go ▹ Go to Folder...
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    A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
              com.something.daemon.plist
    and
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    Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
    If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
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    If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
    Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
    The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
    Open this folder:
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    Don't delete the "Application Support" folder or anything else inside it.
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    If you didn't find the files or you're not sure about the identification, post what you found.
    If in doubt, or if you have no backups, change nothing at all.
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    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
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  • I have a MacBook Pro and I seem to have problems with my FaceTime. It want me to enter my apple ID, but when I do it comes up with a msg that says, "The server encountered an error processing registration. Try again later." What do I need to do?

    I have a MacBook Pro and have problems using my Facetime. Last time I used it without problems. Now I am trying to use it, and it is asking that I enter my Apple ID. When doing so, it comes up with a message that says, "The server encountered an error processing registrion. Try again later." What does this mean, and how do I fix it? Thanks.

    I had the same problem and found the solution here:
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  • HT1349 Last week I was prompted to do an update on my MacBook Pro which I did & now different things keep popping up asking for passwords for a keychain & it won't go away. I don't know what these are & I don't know how to access them. Help me please

    Last week I was prompted to do an update on my Mac Book Pro which I did. Ever since I did the update a box keeps popping up asking for login info for my keychains & they won't go away. I have no clue what these keychains are & I don't know how to find them & know the passwords for each of them. Plus now I don't get my email on here either. Please help me...

    Outside of the contact number for that you've already used I don't know another way of direct contact. Here are some things that they may or may not of had you try that might help you. If you will go to the settings app and pick general on the right-hand side you will see accessibility. Within that you can adjust a text size make the text bowl you can also increase the contrast. You can also adjust the brightness and control panel.
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  • I was lost my pad ios7.1 find my phone was activated lost mode enabled i recieved e mail when this action done also sound play was done also i recieved picture from i cloud on my i phone the problem is that i didnot recieve the place althought the icon no

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    Ahmed elsaed abdelgalil wrote:
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    I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?

    You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
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  • My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

    Contact iTunes Customer Service and request assistance
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  • I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined.   What should I do ?   Please help me !

    I live in India.Earlier I was using my Debit Card to purchase apps from the App Store.But now I don't know what has happened,whenever I enter my debit card details,it is always declined.
    What should I do ?
    Please help me !

    I believe apple no longer accepts debit cards in some countries. Try a credit card instead.  Go to settings/iTunes and App Store tap on the ID then then tap on view apple ID and log in then tap on account info and have a look at the billing options available to you

  • I don't know what has happened but I can't open iPhoto. When I try to open it I receive a caution "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." How do I solve this??!!

    I don't know what has happened but I now can't open iphoto. I get a caution when I try which says the iphoto library is locked! It was working perfectly fine this afternoon until I tried to upload some photos from my camera and my computer started to run very slow and wasn't recognising my camera. I tried to quit iphoto and then when I came back in to it, this was the message I received. As far as I am aware I didn't alter any settings or put on any locks. Please help!!

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    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
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  • I just got a new pc running windows 7 and don't know how to transfer my itunes library from my old computer using windows xp

    i just got a new pc running windows 7 and cannot get my i tunes library from my old windows xp i have an ipad,ipod nano .ipod touch ,will any of these do it? My library is one i downloaded from cds not purchased thanks'

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  • I have a question. I don't know what happened, but my safari went from regular safari with google and now everything is yahoo. maybe it was firefox or something. I just want the regular safari back. Can someone help me?

    Frustrated!!!!!!,
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    Check the links below for options to remove the Adware.
    The Easy, safe, effective method:
    http://www.adwaremedic.com/index.php
    If you are comfortable doing manual file removals use the somewhat more difficult method:
    http://support.apple.com/en-us/HT203987
    Also read the articles below to be more prepared for the next time there is an issue on your computer.
    https://discussions.apple.com/docs/DOC-7471
    https://discussions.apple.com/docs/DOC-8071

  • I accidentally purchased three songs when I clicked on just one to purchase and I don't know what to do to stop then from downloading or to get them off my iPod..

    I accidentally purchased three songs when I clicked on just one to purchase and I don't know what to do to stop then from downloading or to get them off my iPod..

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  • My ipad 3 is frozen on the plug into itunes page. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (there is no usb port on an ipad). If anyone could help it would be appreciated.

    My ipad 3 is frozen on the plug into itunes page - it won't turn off or on - just stuck. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (the advice is to connect ipad to mac and there is no usb port on an ipad). If anyone could help it would be appreciated. Going nuts.

    I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
    iPad User Guide for iOS 6
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    i don't know how to access my email away from home.
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    iOS: Changing the signed-in iTunes Store account
              http://support.apple.com/kb/HT1311

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