HT3275 An error occured while copying files. The problem may be temporary. If they problem persists use disk utility to repair your back up disk.
I have tried to back up my laptop multipule times and this message keeps poping up
There can be several causes.. but it looks like you have simply lost connection to the TC.
Reboot the whole network.. restart in correct order..
modem.. wait 2min
TC.. (or router if something else) .. wait 2min
Client devices.
Test again. Still fails, then check our TM master
http://pondini.org/TM/Troubleshooting.html
Start with C3.
Similar Messages
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Hi, I am prompted to download the latest I Tunes software (10.7) (I have done this sucessfully for other versions many times before)
The process starts but stops quite quickly.A message pops up "Errors have occured while installing updates, if the problem persists choose Tools>Download Only and install manually" When I try this it still fails but another message pops up "Invalid signature, the download has been removed"
Not very sharp on computers so any help would be appreciated.
RegardsTry updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
the backup wad not performed because an error occurred while copying files to the backup disk.
The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!realtek wrote:
the backup wad not performed because an error occurred while copying files to the backup disk.
The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!
Not one of Apple's better messages.
If you haven't found it yet, see #C3 in Time Machine - Troubleshooting. TM is likely having a problem with a file, and that will show you how to find and fix it. -
I'm using an airport extreme and I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.
Verify the backup.
Is this TM you are using? TM to airport extreme connected hard disk are known to be fragile at best.
A5 http://pondini.org/TM/Troubleshooting.html
make sure the disk is available and online..
But if it is not working.. then you will have to wipe and start again.
http://pondini.org/TM/Airport.html
If this is not TM then also verify the source disk. -
My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
Time machine backups are failing. I've followed the instructions I found on the Time Machine troubleshooting page (http://pondini.org/TM/Troubleshooting.html) but have gotten to where I don't know what to do next.
Sequence of events:
The main error message is always:
An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.
Yesterday, I opened Disk Utility and verified the disk. Got this error:
Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the OS X Utilities window appears, choose Disk Utility.
I ran Disk Utility and repaired the hard drive. Then I manually started the backup before going to bed, figuring it was going to take a long time to run. When I got up this morning, the backup had failed with the same "could be temporary" error. I checked the log, which says:
Starting manual backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:17
Error: (5) setxattr for key:com.apple.backupd.SnapshotState path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:2
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Found 145601 files (11.88 GB) needing backup
16.1 GB required (including padding), 620.77 GB available
Copied Zero KB of 11.88 GB, 0 of 145601 items
Copied 0 files (Zero KB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image: /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle
Ejected Time Machine network volume.
Starting automatic backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/9F8E7957-9C50-49C3-8314-880E5203E3D9
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/
Does anyone know what the problem is here and what I should do?
Thanks,
TeryYou have repaired your boot drive (which is good) but have you repaired your time machine drive? I don't own a Time Capsule so I don't know if disk utility can operate on it. If it can, you should repair it as well. You may need to erase it and start a new backup. That happens to time machine volumes from time to time and is why people who are serious about their data never rely on a single source of backup.
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On 11/1/2011, Time Machine (TM) terminated with an error message I did not record. I noted that the drive was full and decided to do a separate complete bootable system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean. Part way through the full system backup CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". That was about the time that TM malfunctioned, so I assumed they were related. After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours. I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume. I also erased and reformatted the TM volume. However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume". I restarted the computer with no change in results. Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup. I ran Techtool and no problems were found.
I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive. My hard drive is only about half full at 246 GB. My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours. I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination. As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty. As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing. Now my question would have to be - what could possiibly have happened to make it perform this way? It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.jcm21 wrote:
CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
"Unable to complete backup. An error occurred while copying files to the backup volume".
One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like). See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem); and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions. -
I recently starting receiving the error message "Time Machine couldn't complete the backup to... An erro occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk. I have had no problems backing up my MacBook Pro 2011 to my Western Digital My Book Live through a Linksys EA4500 router until recently. I've made no major changes. I've ran a diagnosis on my back up drive with no problems. The Time Machine back up starts, but about after about 5 to 10 minutes I get the error message. I can see the shared drive in Finder. The light on the drive blinks while it starts the back up. I can see the shared folders on the networked drive. The backup process starts but for some reason it just stops. Can anyone help?
You can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.) -
The backup was not performed because an error occurred while copying files
One Time Capsule, Two MacBook's, OS10.6.6
One MacBook can backup no problem, The other cannot backup says: the backup was not performed because an error occurred while copying files to the backup disk.
Using a Time Machine Buddy widget gives:
Starting standard backup
Attempting to mount network destination using URL: afp://Rachel%[email protected]/Data
Mounted network destination using URL: afp://Rachel%[email protected]/Data
QUICKCHECK ONLY; FILESYSTEM CLEAN
Disk image /Volumes/Data/Rachel Feuchtwang’s MacBook.sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
No pre-backup thinning needed: 4.70 GB requested (including padding), 721.52 GB available
Indexing a file failed. Returned 200 for: /Applications/Dashboard.app, /Volumes/Time Machine Backups/Backups.backupdb/Rachel Feuchtwang’s MacBook/2011-01-12-115852.inProgress/F82EB140-616F-4213-9B4A-072C2C98B556/MAC/A pplications/Dashboard.app
Aborting backup because indexing a file failed.
Stopping backup.
Copied 5 files (84 bytes) from volume MAC.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image.
Ejected Time Machine network volume.
Who would be so kind to point me in the direction to make thsi work again?
Thanks! HugoThis could very well have to do with ACLs.
I bumped into the same problem:
5/8/11 10:43:22 PM com.apple.backupd[7126] Error: (-41) SrcErr:NO Copying /Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib/classes.nib to /Volumes/Local Backup/Backups.backupdb/Server/2011-05-08-221524.inProgress/88ACE716-0660-44C8- A128-CF01046FC2F8/Macintosh HD/Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib
Using DD or CCC is no option for me, I don't want downtime and I want incremental backups. So I started to investigate.
I repartitioned my external Time Machine drive, did the backup again. It didn't work. Then I blocked the culprit file mentioned in the logs from being backed up with TM. That helped, only to find that a bit later it found another file with issues.
So i looked at the files an found they had ACLs on them that somehow prevented them from being copied.
SOLUTION:
remove the ACL from the file.
If you want to remove all ACLs in a directory, use Terminal and navigate to that directory. Then issue this command:
sudo echo | sudo chmod -R -E ./*
If you would like to remove ACLs from a single file or package (e.g. an application), issue this:
sudo echo | sudo chmod -R -E <nameoffile>
You might have to this several times since there might be multiple files affected. Unlike previous solutions, this one does not require you to delete the file.
I got the command to remove ACLs from http://osxadmin.blogspot.com/2008/01/chmod-acl-removal.html -
I've been getting this warning on my MBA for the last week: "Time Machine couldn’t complete the backup to “LaCie-2big-NAS.” an error occurred while copying files. The problem may be temporary. If the problem persists, us Disk Utility to repair your backup disk."
I have MBA and iMac, both running Maverick (10.9.4), backed up to LaCie NAS. However, when I go to Disk Utility on the MBA and the iMac, the LaCie does not appear and thus can't be selected to run repair. The iMac seems to be backing up to LaCie without problem. And even seems that MBA is backing up sometimes; when I check Time Machine, I can find files added in the last couple of days.
Is this a real problem? What's fix?
ThanksYou can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.) -
Recent backups fail: "An error occurred while copying files to the volume."
I recently moved to a new place and set up Time Capsule as a bridge. Backups were working fine for the first couple days but then, out of the blue, I got a message that said the password I entered for Time Capsule was incorrect. I entered the correct password and hit OK. Time Machine was able to connect but now backups fail with this error: "Unable to complete backup. An error occurred while copying files to the backup volume."
Time Machine indicates it is "preparing backup" for a few minutes, then sits at "zero of __MB completed" for a long while, finally starts backing up and gets to the end but then fails. Console indicates "unexpected reply from backup server; ignored."
None of these attempts have fixes my problem:
--I have deleted my TC passwords in Keychain Access.
--I have tried downloading the latest Airport Utility and re-entering the TC disk's password in both Airport Utility and in Time Machine preferences.
--I have restarted my computer and unplugged & plugged back in TC.
My Internet connection works fine; TC's light is solid green. I can enter Time Machine to restore backups without a problem. The backups just fail every time now. Any ideas?The problem really isn't the speed of the backup; it's done in 5-10 minutes, but each time it finishes, TM reports it has failed. I don't believe plugging it in overnight or letting TM try over and over will fix the problem. I've tried to manually start backups a number of times, and have let TM try to start and complete them on its own but they consistently fail.
It would be an awful shame if I had to delete my old backup--I bought the Time Capsule for the specific purpose of having backups that go back months and I don't want to lose what I've already backed up. -
The backup was not performed because an error occured while copying files to the backup disk
I continually see the error message "The backup was not performed because an error occured while copying files to the backup disk" when my time capsule attempts to backup. I have been receiving this message since 14/08/13. I have attempted to locate the file which is preventing the back up and I have not been able to locate it. Any help will be appreciated
ThanksDo a verify on the local disk and on the TC..
See the info here.
A5 http://pondini.org/TM/Troubleshooting.html -
Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...
Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
"An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
Anyone out there who might be able to help me fix this?I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
"An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
Anyone out there who might be able to help me fix this? -
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
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