HT3275 I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.
I'm using an airport extreme and I keep getting the "Unable to complete backup. An error occurred while copying files to backup volume. The solution on the website is try try again. Its been trying for 5 days now. Now what? Obviously something else needs to be done.
Verify the backup.
Is this TM you are using? TM to airport extreme connected hard disk are known to be fragile at best.
A5 http://pondini.org/TM/Troubleshooting.html
make sure the disk is available and online..
But if it is not working.. then you will have to wipe and start again.
http://pondini.org/TM/Airport.html
If this is not TM then also verify the source disk.
Similar Messages
-
Unable to complete backup. An error occurred while copying files to backup
I erased and restarted my time capsule numerous times and tried re backing up. Little more then have way through i get this message "Unable to complete backup. An error occurred while copying files to the backup volume." With about 80gb left out of 198. On the apple support page ALL it says is ".Restart, then try the backup once again" Here is the link http://support.apple.com/kb/HT3275#3 ....PLEASE Help Me .. What Do I do.. I have read almost every topic and article regarding this ERROR 11 and found nothing and i tried i think all all..The new snow leopard comes out tomorrow so im going to install that and try again.. also if this does not ever work is there a way just to store all my music and photos in the tc and restart my whole computer the archive my files from there ??
All Your Help Will Be Greatly appreciated as i tried to do the research on my own.. This is my last resort
THAN YOU
RAM
Torrance Los Angeles Ca.Hi there!
I am having exactly the same problem. I have experienced this before, I reset TC and it worked again, but it is not working now. Have you installed Snow Leopard? Did it solve the issue?
Thanks,
Adriano
Malaysia -
Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume. tried everything.
Pondini's Time Machine FAQ for help with TM problems. Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM. See also Mac 101- Time Machine.
Time Machine- Troubleshooting backup issues -
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
-
On 11/1/2011, Time Machine (TM) terminated with an error message I did not record. I noted that the drive was full and decided to do a separate complete bootable system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean. Part way through the full system backup CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". That was about the time that TM malfunctioned, so I assumed they were related. After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours. I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume. I also erased and reformatted the TM volume. However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume". I restarted the computer with no change in results. Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup. I ran Techtool and no problems were found.
I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive. My hard drive is only about half full at 246 GB. My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours. I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination. As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty. As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing. Now my question would have to be - what could possiibly have happened to make it perform this way? It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.jcm21 wrote:
CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
"Unable to complete backup. An error occurred while copying files to the backup volume".
One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like). See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem); and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions. -
Unable to complete backup. An error occurred while copying files to the...
Add me to the list of those with TIme Machine backup failures.
I am repeatedly getting the following error message:
"Unable to complete backup. An error occurred while copying files to the backup volume."
I do have work-around.
1. Open Time Machine Preferences... (from the Time Machine menu in the menu bar)
2. Change Disk...
3. Re-select the disk you are already using and select "Use for Backup"
4. Back Up Now (from the Time Machine menu in the menu bar)
The error eventually comes back, but following the above procedure keeps it at bay for a few days.
I have only had these errors since 10.5.3.Mle,
Take a look at the following...
*_“Unable to Complete Backup. An Error Occurred While Copying Files to the Backup Volume.” (Console: “Error: (-43) copying”, “Copy stage failed with error:11”)_*
There are several reasons why this error message can appear. Consider each topic individually. If one does not resolve the issue, move on to the next one. The following topics have resolved this issue for others.
*If A Backup Is Interrupted* #
“If an interruption occurs, Time Machine will wait for a period of time to see if the Time Capsule becomes available again. After this time expires you will see a alert message stating "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume." In Time Machine preferences, the "Latest Backup:" field will state "Failed".” [http://support.apple.com/kb/HT1176]
You will need to reestablish communication with the Time Machine backup disk.
*Anti-Virus Software* #
Have you been running anti-virus software? xClav, Norton, Sophos, Macaffe etc... According to many posters in the forums this software can play havoc with Time Machines attempt to function properly.
*Firewire Devise Interferes with Time Machine Backups* #
If you are backing up to an external hard disk by means of firewire, do you happen to have another firewire device attached as well? An iSight camera or video recorder maybe? Sometimes additional firewire devises can interfere with the signal/power to the backup drive. Unplug it and attempt a backing up again.
*Corrupt File / Incorrect Permissions* #
One poster observed: “I searched my system logs and found a file that caused my connection to the TC to fail. I erased that file (after checking what it was - a temporary file connected to my Epson scanner) and tried again to back up for the first time. This time it worked, and in under 10 hours (I had been expecting about 20-24 hours, based on the data transfer speed).”
Initially this might be resolved without deleting the offending file. Simply use Disk Utility to “Repair Disk Permissions”. Or failing that, booting from the Mac OS X Installation DVD and running “Repair Disk” on the Mac’s internal hard disk. Now try backing up
Otherwise, you may need to track down the specific file causing Time Machine to choke.
Before attempting another backup, go into Applications --> Utilities --> and launch Console.
Under “LOG FILES” on the left select "system.log".
In the search field in the upper right, type in backupd. This is the process Time Machine uses to perform backups. By searching just for this process we'll isolate only Time Machine activities.
With the Console open, attempt another backup and note the time it starts and the time it stops. Often, the activities reported will identify the very file or event that caused the attempt to choke. (You can copy and paste the events for this backup attempt from the log into a post here and we may be able to tell you exactly what is happening.)
Once you determine which file or event it is, you can decide whether to move, delete, or modify certain things and then attempt another backup. For Instance, if the logs report something like this:
+Error: (-43) copying /Users/Home/Library/Application Support/Quicksilver/Actions.plist to+
+/Volumes/Backup HD/Backups.backupdb/My Mac Pro//Users/Home/Library/Application+
Support/Quicksilver
Then it’s telling you Time Machine is choking on the file labeled Actions.plist and it’s having trouble copying to the backup disk.
On your computer, Navigate to that file ( Actions.plist ) and move it to the Trash, but DON’T empty it yet. Now try backing up again. If it succeeds, you can launch Time Machine and go back 24-48 hours and restore a copy of Actions.plist and replace it. Then empty trash.
*Partition Scheme/Formatting Issue*
This KB article explains one reason you may be seeing that error message [http://support.apple.com/kb/TS1550]. It's a partition scheme issue. Time Machine is incompatible with disks partitioned as Master Boot Record (MBR). Unfortunately, this describes nearly every hard drive you can buy because MBR is a Windows partition scheme. You will likely need to repartition the drive and start again. (Naturally, this DOES NOT apply to Apples’ Time Capsule.)
One article on Time Machine made this observation: “Virtually everybody will have to open Disk Utility and repartition the disk as APM or GUID. It doesn't really matter which one because the Time Machine disk will not be bootable anyway. APM allows a disk to boot a PowerPC, GUID allows the disk to boot an Intel processor but both are easily digestible by Time Machine on either kind of processor.” (http://www.girr.org/mac_stuff/backups.html)
Once the external hard disk is repartitioned, select it again in Time Machine preferences and use it for your backups.
Let us know if any of the suggestions above resolved your issue.
Cheers! -
My time machine always stops at some point... It always shows this message: "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume. I have tried everything and even did time machine in safe boot as told by an apple suppoprt advisor. still the same error after 16gb
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to a failed backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showning, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting. -
My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
I've been getting this warning on my MBA for the last week: "Time Machine couldn’t complete the backup to “LaCie-2big-NAS.” an error occurred while copying files. The problem may be temporary. If the problem persists, us Disk Utility to repair your backup disk."
I have MBA and iMac, both running Maverick (10.9.4), backed up to LaCie NAS. However, when I go to Disk Utility on the MBA and the iMac, the LaCie does not appear and thus can't be selected to run repair. The iMac seems to be backing up to LaCie without problem. And even seems that MBA is backing up sometimes; when I check Time Machine, I can find files added in the last couple of days.
Is this a real problem? What's fix?
ThanksYou can't repair a network volume in Disk Utility.
Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.) -
"Unable to complete backup. An error occurred while copying files to..."
I get this message when I try to backup:
"Unable to complete backup. An error occurred while copying files to the backup volume."
I think one of Apples OSX 10.5 updates this summer is responsible. But how can I find out? The error message gives me nothing to look into.Hi,
Im getting a similar problem, but for my SafeBrowsing.db file? I tried following the troubleshooting but still can't fix it. Tried excluding it and deleting the file, but it came back.
When I excluded/deleted it, the code changed from:
(36) SrcErr:YES Copying /Previous Systems.localized/2010-09-07_1127/private/var/folders/Aw/AwKhbHXwG6ejptMGZnOq9E+TI/-Caches-/com.apple.Safari/SafeBrowsing.db
to
Error: (-8062) SrcErr:NO Copying /Previous Systems.localized/2010-09-07_1127/private/var/folders/Aw/AwKhbHXwG6ejptMGZnOq9E+TI/-Caches-/com.apple.Safari/SafeBrowsing.db
My new disk is a Seagate, seems to copy files manually pretty well, just gets snagged on this Safari file that doesnt seem to have much use.
Any help would be great.
Thanks!
Message was edited by: Eric Angelillo -
Our time capsule isn't working...we keep getting the message: "The back up was not performed because an error occurred while copying files to the backup disk."
This means you are probably not running snow leopard as your profile shows.
What OS are you running?? Mavericks.. is the most likely as it has the most network bugs.
See Pondini.
http://pondini.org/TM/Troubleshooting.html
C3 .. but the error might have nothing to do with the real problem.. ie bad networking.
If your MBP has ethernet have you tried turning off wireless and attempting the backup by ethernet??
No luck give me more info. -
After months of working OK Time Machine is reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?
asknrobson wrote:
Wierd!
I followed #C3 and loaded Time Machine Buddy, which was defnitely helpful, then deleted the file that the backup failed at, but after 3 more attempts I stopped deleting or excluding files as this wasn't improving the situation.
The recommendation is to exclude those files from being backed-up, not to delete them!
Updating boot support partitions for the volume as required:
Yes, that's a bit misleading. It just means that will be done, if it's required, which it isn't on your backups.
I have no idea if anything actually was changed however just when I had given up and walked away, TM has started working after a week of failing.
It probably did find and fix something. Just for reference, Disk Utiltiy usually shows the progress and repair messages in the center part of the window, but often doesn't when repairing a sparse bundle on a network. You can see the messages at any time by clicking the Log icon in the toolbar, or select Window > Show Log from the menubar.
Anyway, glad it's sorted out! -
the backup wad not performed because an error occurred while copying files to the backup disk.
The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!realtek wrote:
the backup wad not performed because an error occurred while copying files to the backup disk.
The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!
Not one of Apple's better messages.
If you haven't found it yet, see #C3 in Time Machine - Troubleshooting. TM is likely having a problem with a file, and that will show you how to find and fix it. -
Recent backups fail: "An error occurred while copying files to the volume."
I recently moved to a new place and set up Time Capsule as a bridge. Backups were working fine for the first couple days but then, out of the blue, I got a message that said the password I entered for Time Capsule was incorrect. I entered the correct password and hit OK. Time Machine was able to connect but now backups fail with this error: "Unable to complete backup. An error occurred while copying files to the backup volume."
Time Machine indicates it is "preparing backup" for a few minutes, then sits at "zero of __MB completed" for a long while, finally starts backing up and gets to the end but then fails. Console indicates "unexpected reply from backup server; ignored."
None of these attempts have fixes my problem:
--I have deleted my TC passwords in Keychain Access.
--I have tried downloading the latest Airport Utility and re-entering the TC disk's password in both Airport Utility and in Time Machine preferences.
--I have restarted my computer and unplugged & plugged back in TC.
My Internet connection works fine; TC's light is solid green. I can enter Time Machine to restore backups without a problem. The backups just fail every time now. Any ideas?The problem really isn't the speed of the backup; it's done in 5-10 minutes, but each time it finishes, TM reports it has failed. I don't believe plugging it in overnight or letting TM try over and over will fix the problem. I've tried to manually start backups a number of times, and have let TM try to start and complete them on its own but they consistently fail.
It would be an awful shame if I had to delete my old backup--I bought the Time Capsule for the specific purpose of having backups that go back months and I don't want to lose what I've already backed up. -
Time machine backups are failing. I've followed the instructions I found on the Time Machine troubleshooting page (http://pondini.org/TM/Troubleshooting.html) but have gotten to where I don't know what to do next.
Sequence of events:
The main error message is always:
An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.
Yesterday, I opened Disk Utility and verified the disk. Got this error:
Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the OS X Utilities window appears, choose Disk Utility.
I ran Disk Utility and repaired the hard drive. Then I manually started the backup before going to bed, figuring it was going to take a long time to run. When I got up this morning, the backup had failed with the same "could be temporary" error. I checked the log, which says:
Starting manual backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:17
Error: (5) setxattr for key:com.apple.backupd.SnapshotState path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:2
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Found 145601 files (11.88 GB) needing backup
16.1 GB required (including padding), 620.77 GB available
Copied Zero KB of 11.88 GB, 0 of 145601 items
Copied 0 files (Zero KB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image: /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle
Ejected Time Machine network volume.
Starting automatic backup
Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/9F8E7957-9C50-49C3-8314-880E5203E3D9
Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/
Does anyone know what the problem is here and what I should do?
Thanks,
TeryYou have repaired your boot drive (which is good) but have you repaired your time machine drive? I don't own a Time Capsule so I don't know if disk utility can operate on it. If it can, you should repair it as well. You may need to erase it and start a new backup. That happens to time machine volumes from time to time and is why people who are serious about their data never rely on a single source of backup.
Maybe you are looking for
-
WebLogic 10.3.0 + WLI: "P13N_ANONYMOUS_USER" table missing
Hi there. I'm currently trying to install and use WLI and WebLogic 10.3.0. I've installed WLI (using wli10gR3MP1_win32.exe image) with all extras (+Workshop+ and all other add-ons available for selection on installation screen) and all succeeded. I t
-
Anyone know how to get this installed & past error message ?
-
Frame targeting in other pages
I have a page where the initial start page is all flash. All the following pages are html with flash menus in a default template that stays as you navigate. The pages all have one main inline frame called "main" that all content is loaded in. The res
-
White Balance Selector Disappears when moved across the image
Hi I am using LR 4.4 on an iMac. Does anyone know why the White Balance Selector tool would disappear when moved across an image? it seems to change to a vertical line with an arror top and bottom. The areas of the image on which it disappears seem t
-
Hotspot crashing during runtime
Hi can anyone help out with this problem? Cheers. C:\oc4j\j2ee\home>java -Djdbc.connection.debug=true -Xmx960m -Dframework.database=ss -jar oc4j.jar An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTIO