HT3281 I don't see the Download link in the Podcasts app. I can't seem to download any podcasts. Grrr. Very frustrating. Anyone have any suggestions?

I am trying to download NPR podcasts using the podcasts app. I just get a message can't do it. The suggestion is to click n downloads and remove anything from there. But there is no download area that I can see. Anyone have any ideas on how to get this to work?

I found a solution. Anyone else encountering this, please see the Centos page for this:
http://wiki.centos.org/TipsAndTricks/PluginsFor64BitFirefox

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I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download,

I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.

uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

You could try a SMC reset:
http://support.apple.com/kb/HT3964
If no change, do what Allan advises.
Caio.

WHEN USING FACETIME, THE OTHER PERSON CAN SEE AND HEAR ME BUT I CANT HEAR THEM AND THEIR VIDEO IS A STILL PICTURES.. DOES ANYONE HAVE ANY ANSWERS???

When using Facetime.. the other person can see and hear me, but I can't hear or see them.. Does anyone have any solutions?? The only thing I can see is a still picture of them

Hi mduggan,
Thanks for visiting Apple Support Communities.
If the other person can't see you during a FaceTime call, first use the Camera app on the iPhone to make sure the camera is working properly. If you don't see an image when using the Camera app, try these troubleshooting steps first:
If the screen shows a closed lens or black image, force quit the Camera app.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
You can find these steps and more information here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If the camera is working normally, next troubleshoot FaceTime using the steps in this article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
All the best,
Jeremy

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

I just purchased iPad air and I've downloaded pages and numbers but why I can't seem to download keynote?

The button says it's free but when I clicked on it, the loading circle icon appears but nothing happens and returns to the free button again. Why is that?

Hey matt cms and everyone having this problem,
I've contacted apple support and I'm not sure if they did something with my account but when I followed the steps below I successfully downloaded the Keynote app for free:
Sign out from App store
Restart iPad
Go to App store and DO NOT SIGN IN (I've been doing this the whole time but this time I bypassed signing in from the start)
Go to Keynote app and hopefully you'll see the 'free' button, tap it and sign in when asked. tada.
*as stated above, previously after restarting my iPad I would go to the App store and sign in from the start. Please do not sign in yet when you open App store but browse to Keynote app and sign in only after you tap on the 'free' button
If in case it didn't work I would suggest contacting Apple support.

When I try to download acrobat xi pro it tells me to first close excel.exe, however, I don't see anything open. what is the problem?

when I try to download acrobat xi pro it tells me to first close excel.exe, however, I don't see anything open. what is the problem?

Hi,
Did you check the task manager on your computer.
Thank You

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture.

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

HT1390 I just rented a movie on itunes but I don't know how to make it play. I clicked out of itunes and now when I go back into itunes, I don't see a way to play the movie I just downloaded. Help.

I am a new at this. I just rented and downloaded a movie, clicked out of iturnes and now when I go back into itunes, I don't see a way to play the movie that I just downloaded ten minutes ago. I just want to watch it on my laptop.
Help.

Welcome to the Apple Community Vane_paranormal.
If you rent a movie on your phone, you have to watch it on your phone, likewise if you rent it from the Apple TV you will have to watch it there.
If you want to watch a rental on multiple devices, rent it from a computer.

Hi! I have downloaded a ready-made website and I can't seem to open it. The "theme" install instructions are talking about a "zip" file which I cannot see. Would anyone know why I can't open it? PLEASE HELP!! Thanks!

Hi Everybody
I have downloaded three "ready-made" websites for me and it is supposed to have Wordpress in as well. I can see the folders in my downloads but I can't open them. It refers to a "zip" file which I don't see nor a "dmg", only a blue folder. Can anyone help me to figure out how to get this open and set up on my computer? I guess you can tell I'm new and very frustrated. Thank you!

It's not clear what you mean by 'see the folders in my downloads but I can't open them', although it seems possible that a zip file opened/unzipped to create them.
Perhaps if you include a screenshot, and/or a link to the site where you got these, and describe exactly what happens when you try to open a folder that won't open.

Is there a downloadable link for the previous version of iWork?

My hard drive failed and I lost the previous version of iWork. I can't download pages etc now because I am running 10.7.4.
When I go to purchases then try to download pages it requires 10.9.
- I am living in the middle of nowhere and I have a very bad unreliable internet connection and I am worried about the risk of corruption if I upgrade to mavericks and that some of my other apps will no longer work.
- I don't have a time machine back up of apps
- I don't have it on another computer
Could you point me in the direction of a downloadable link for the previous verision.. It has to be there somewhere!
Help!

Go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
(103020)

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

I need to reinstall acrobat 9 after having my mac hard drive wiped. I have the serial number but there isn't a download link on the adobe website

well PhillyPhan, I can't tell that you're better looking just by your iphoto icon, now can I? Although it is a lovely sunset you've got there.
Thanks for your response to my question, I see your point and will do that, however, I have another folder that was created before I had a Mac, which has all sorts of lovely titles and labels and some of those pictures I brought over to my ibook when I first started. So there are some duplicates in my iphoto library that I already have backed up in that other folder. I guess I shouldn't really obsess about those. I guess I am just nervous about deleting all my prior iphoto library, but I should have faith that it will all be there in my pictures library. Just trying to clean up the virtual mess.
I'll hold my breath and take the plunge.
Thanks!
ibook G4

Have a nice day. I can't open the books linked to the Adobe ID. Always the overallocation says. But some of the books I downloaded two times. Still, it gives a warning in the form of more installations.

Have a nice day. I can't open the books linked to the Adobe ID. Always the overallocation says. But some of the books I downloaded two times. Still, it gives a warning in the form of more installations.

I think you should ask in the Digital Editions forum, Adobe Digital Editions

Safari "Download Linked File As ..." dialog box seems to convert 3 or more consecutive period chars (\056) in the new file name into a Unicode ellipsis char \342\200\246 in the file name. How prevent this ?

Safari "Download Linked File As ..." dialog box seems to convert 3 or more consecutive period chars (\056) into a Unicode ellipsis char ( \342\200\246 ) in the file name that I type. How does one prevent this ?

I know nothing about “EndNote”, but allow me to give you some general advice. Your first, commented-out, line (“--section to wait for window to pop up”) indicates that you need to change the basic way you are tackling what you want to do. When writing any script, if you know the name and location of a file or a directory (folder) you should not cause (or allow, or need) your script to open an Open or a Save window -- just use the path that you already know.
Andreas

HT3281 I don't see the Download link in the Podcasts app. I can't seem to download any podcasts. Grrr. Very frustrating. Anyone have any suggestions?

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