HT3302 I cracked the screen on my I pod touch. Is this covered under the one year warranty?
I have an iPod touch that was a gift this past Christmas. I cracked the screen and don't know if it can be replaced. I've been told it can be at an Apple Store. Is this true?
1. No.
2. Contact Apple and ask. You'll need to pay for a repair or replacement.
(83864)
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my iphone 4s was in a lifeproof case, when the screen got cracked. (yes, i have contacted lifeproof) i just bought my phone in January of this year, so i havent had it a year. im just wondering if it is covered under apples 12 month warranty? and do i just take it into where i bought the phone from? Thanks!
Hi courtney,
Did you purchase AppleCare + with your iPhone? If you did, then you are covered for two incidents of accidental damage subject to a $79 service fee plus tax. Otherwise, you would have to pay for the out of warranty replacement.
Cheers,
GB -
Can someone please help?
No. It is probably not covered but only Apple can tell you for sure after they have had a chance to examine it.
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I need help finding out warranty information on the Apple Magsafe 2 Power Adapter. When I enter the serial number, it is too long for the box. Any help would be appreciated. Thanks.
I got this from my father. It looks like it is an aftermarket package and not something that came with the original Mac. I will try to attach a picture of the item box and the barcode label. The actual part number is MD506LL/A .
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HT3302 Is a cracked screen covered under the one year warranty?
Is a cracked screen covered under the one year warranty?
No.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
is a single crack on the front screen of an iphone 5 for verizon covered under the one year warranty at no cost
Not unless the crack is determined to be caused by a manufacturing error.
Accidental damage is not covered under the standard one year warranty, which is a limited manufacturing warranty, not insurance. -
I Have a ipad mini i bought my dad as a gift and he let my little brother play on it frequently (9 years old) and one day he dropped it in its case, it seemed fine till a hairline crack in the corner began to swim across the screen. It's still within the one year warranty i checked online but im not sure what apple will do for me or can do for me? Can it be replaced?
It will cost you approximately US$219.00.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad -
My ipad mini has not been functioning properly as of late and it is making me worry. What could be causing this problem? Are such changes covered by the one year warranty?
If there is a hardware problem that is causing the lack of touch screen sensitivity, it would be covered by the warranty as long as the problem was not caused by accidental damage - like dropping the iPad, getting it wet, letting it get too cold, too hot ...something like that.
See if this helps. Close all of the apps in the recents tray and then reboot your iPad.
Tap the home button first. Then double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Does the one year warranty that comes with my phone cover the charging cord ?
I have an iphone 4S and the charging cord that came with the phone has stopped working. I was wondering if the one year warranty that i have for my phone covers the charging cord ?
if the cable is damaged you will need any way another one, so call Apple and ask for replacement and in case they recieve the Cable and they find out that it's covered they will bill you and then you will see that the deposit is less expensive then to buy new Cable
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How do i use the one year warranty to get a new ipod? who do i contact?
My ipod, both of my younger brothers ipod, are messed up. i need to know how to use the one year warranty in order to get new ipods. Can anyone who has used the warranty to get themselves a new ipod help me. who do i contact in order to get a new ipod or get it fixed. does the genius bar work? Some one HELP ME!!!!!!!!!! PLEASE!!!!!!!!!!
:(:(:(:(:(:(PLEASE:(:(:(:(:(:(Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/ -
I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!
If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
(88551) -
my iphone 5 get into water and in won't turn on, is this covered by apple 1 year warranty if not will apple replace it , and how much?
As wjosten just said:
The replacement phone could be new or refurbished...you don't get a choce...depends on what is in stock. -
Should i wait to buy applecare for my macbook pro until the one year warranty is almost up?
Would i benefit from waiting till the one year warranty is almost up. Because then i would maximize the time in which it is under warranty right??
If you get AppleCare before 90 days is up you also continue free phone tech support from Apple - so by getting it as early as possible you increase the time you can get free phone support. If you go past 90 days you won't be eligible for free phone support until you get AppleCare, but still get hardware warranty for the full one year from date of purchase.
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Does the one year warranty apply to replacement iPhone 4s?
On July 2, 2012 I purchased a replacement iPhone 4 from the apple store. A couple weeks ago it stopped vibrating. It's March 6, 2013, if I bring my phone into the apple store will it be covered under the one year warranty? Will they replace it for free or will I have to pay $100?
The warrenty on a replacement phone is either the remaining warranty on the phone being replaced or 90 days, whichever is longer.
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Are the charge cords covered by the one year warranty on the iphone 5?
My family bought four new iphone 5 phones in December of 2012 and only one phone charging cord works now. Does anyone know if apple covers the cords under the one year warranty?
Yes so long as they have not been broken through abuse or damage.
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If I am still under a one year warranty can i still purchase the extended 2 year apple car?
if i am still on the one year warranty can i purchae the extended 2 year warranty still?
Yes, AppleCare extends your warranty for another 2 years. It just needs to be purchased and registered before your original one year warranty expires, but can be added at any time during that year.
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