HT3302 my screen crashed when i dropped it, is covered by warranty?

crashed

No.
Like any warranty on any product, damage is not covered.
Sorry.
You can pay the repair price for a replacement ipod

Similar Messages

  • Blue Screen Crash when iTunes version 9.2 accesses iTunes store

    I have posted on a previous issue regardng blue screen crash when upgrading to iTunes v9.2 but have done a few other things to try to locate the problem.
    Firstly, as this is a shared computer I used a colleagues login details to login into their desktop. Then opened iTunes from there. It opened perfectly normally and found and played music stored on the computer. However, as I had noticed that iTunes was crashing when I was logged in as it was trying to access the iTunes store I then tried to accesss the iTunes store from within iTunes on my colleagues desktop. Hey presto, blue screen crash with the following error:
    * STOP: 0x0000007E (0x0000005, 0xBF271800, 0xA811350c, 0xA8113208)
    * ati3duag.dll - Address BF271800 base at BF16B000, Datestamp 46eb3954
    I then restarted my computer, unplugged it from the network and started iTunes in my desktop. It started normally with no problems. I even synchronised my iPhone without any problems to my music and Outlook (Calendar & Contacts).
    I removed my iPhone, then tried to access the iTunes music store and guess what it went half way through the process and gave the Blue Screen error again.
    Just for completeness sake I did the same thing using my colleagues desktop iTunes access and iTunes did the same thing again (without synching my phone obviously) and when trying to access the store it gets half way through, hangs and then it crashes.
    Any ideas???

    ati3duag.dll
    You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
    If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
    If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
    If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
    Do any of those measures give you any relief?

  • Repeated blue screen crash when running labview 8.2 on Dell optiplex GX620

    Hi, I have recently experienced a series of 'blue screen' crashes on a Dell Optiplex GX620 while running Labview 8.2. The dell is running Windows XP SP2 with an ATI Radeon X600 graphics card. Labview is interfacing with a NI DAQPad 6015 device. The computer is a dedicated Labview machine so there is no other third party software that has been installed that could be causing the problem. Also, the computer is one of three identical machines, the only one that has labview installed and the only one that is crashing. Upon rebooting after the first 'blue screen' crash an error report indicated that there was a problem with the ATI graphics driver and suggested updating the driver to the latest version. This was done. Upon rebooting after the second 'blue screen' crash an error report indicated that there was a problem with the RAM. Both of these crashes occurred while running a labview application. A further two incidents have occurred where the computer has restarted for no apparent reason while running a labview application. I was wondering if you were aware of any known issues/incompatibilities with my specific machine and labview 8.2, or if there could be any other known issues with labview that might be causing the crashes. It should also be noted that this is a new setup and these crashes have occurred in relatively short time frame. Thanks for your help!

    Hi,
    To have a better understanding of what is causing the blue screen crash and the Windows restart, we may need to retrieve the memory dump caused by the crash in Windows XP.  Before we actually get into that, we may need to disable Automatic Reboot by Windows when it crashes.  I have attached a link that describes how to disable computer reboot after a crash and I have also attached a link of how to retreive the memory dump.  Let me know how it goes!
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    How Can I Create a Kernel Memory Dump When Windows Crashes?
    (Note that we want to select Complete memory dump, not Kernel Memory dump)
    Regards,
    Nadim
    Applications Engineering
    National Instruments

  • Blue screen crash when I try to burn a CD with iTunes

    When I make a mix and then try to burn a CD it acts fine
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    Anyone have any thoughts on this?

  • Screen Crashes when watching videos/playing games

    I got my macbook pro retina 15" January 2013, and ever since it has been fine. However, recently I've been getting crashes when I've been watching videos or playing league of legends. What happens is the screen goes completely dark and the keyboard is pretty unresponsive. I try to force shut down but it usually doesn't let me until a couple minutes. I believe the screen is crashed because when I hit some buttons it gives out a kind of error sound. After about a couple minutes of holding the power button down, it finally lets me restart. It doesn't always happen but has been happening a lot recently. For example, I was watching a stream, and about a few minutes into the stream it happened, then I restarted and turned on the stream again, where it crashed after a minute or so. When I play league of legends, it crashes when I initiate a battle, so I'm assuming this is because those parts require more graphics card usage or something related. What information (maybe logs) would be useful in debugging this?

    here is a recent crash report -
    Anonymous UUID:       0830A499-3674-D6F2-01AF-142F06F40523
    Thu Apr 24 21:20:10 2014
    panic(cpu 0 caller 0xffffff7fb18edf0d): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1106
    Backtrace (CPU 0), Frame : Return Address
    0xffffff812b89bde0 : 0xffffff802f622fa9
    0xffffff812b89be60 : 0xffffff7fb18edf0d
    0xffffff812b89bea0 : 0xffffff7fb18f0684
    0xffffff812b89bec0 : 0xffffff802fab0c4b
    0xffffff812b89bf20 : 0xffffff802f64a23a
    0xffffff812b89bfb0 : 0xffffff802f6d7047
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7fb18e3000->0xffffff7fb18f5fff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7fb18db000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fb08d7000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fafcba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7faff57000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fb18de000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C1021
    Kernel version:
    Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
    Kernel slide:     0x000000002f400000
    Kernel text base: 0xffffff802f600000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 2150651452085
    last loaded kext at 1122587918600: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7fb1a5b000, size 49152)
    last unloaded kext at 1197588051768: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7fb1a5b000, size 32768)
    loaded kexts:
    com.cisco.kext.acsock          1.1.0
    org.virtualbox.kext.VBoxNetAdp          4.3.8
    org.virtualbox.kext.VBoxNetFlt          4.3.8
    org.virtualbox.kext.VBoxUSB          4.3.8
    org.virtualbox.kext.VBoxDrv          4.3.8
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.GeForce          8.2.4
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelHD4000Graphics          8.2.4
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMuxControl          3.4.35
    com.apple.driver.AppleIntelFramebufferCapri          8.2.4
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
    com.apple.nvidia.driver.NVDAResman          8.2.4
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.iokit.IOSurface          91
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleGraphicsControl          3.4.35
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1

  • Blue screen crash when hooking up iPhone

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    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
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    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
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    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
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    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
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    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
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    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
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