HT3395 canon vixia hf21 wont transfer video

how can i trassfer video from my Cannon VIXIA HF21

Hi Guys,
You may be my only help to bring sanity into this madness. Last week I tried my Vixia HF200 and it worked with no problems whatsoever. I plugged in the camera into my IMAC USB and WALAS, video content appeared as available for capture under the Log and Transfer Window.
Today, I plug in my camera again, and as soon as I do, Iphoto comes up and shows me the available picture content. But when I go to Log and Transfer, nothing!
If I go to Imovie, the clips can be imported via the import function.
Of course, I want to use FCE 4.0.1. What could be going on? I've tried setting the folder as explained on many other forums, but nothing.
Thanks for your help!
JIQ

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