HT3406 4s bought new from Verizon now bricked after update

I have been using this 4s as a media player (no phone) since I upgraded to a 5s about 18 months ago. A couple days ago I updated the 4s and now iTunes states "there is no sim card in the phone you are trying to activate. Please disconnect and insert a sim card in the phone". I have been to Verizon and to the Apple store. Neither has been able to help. At the Apple store, the employee stated that the phone had been updated to an ios that requires a sim card. For some reason, iTunes thought this 4s was a different phone and installed software that is only compatible with a sim card. I just want to get back this "phone" that I'm really just using as an ipod!

See this discussion to see if it helps. iPhone 4 Message:SIM Required (in phone that has no SIM card slot)  While it was originally for the iPhone 4, I have seen a couple of Verizon 4s customers also post. You will need to contact Apple back, however their support line, and escalate the call to a Senior Engineer to get assistance.

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