HT3421 It does not seen to work on Snow leopard 10.6.8

When I try to apply this udate I am told I need Tiger or Leopard or Higher . I already have Snow Leopard 10.6.8 that is higher . I am not able to apply this update .

You probably don't need the update.

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Does Mozy back-up work with Snow Leopard and File Vault turned on?

I have SL and also have turned File Vault on. I am wondering if Mozy online back-up will work with SL and more importantly, will it work if I have File Vault turned on?
Thanks!

Mozy works with Snow Leopard just fine. However, FileVault isn't supported well yet. From the release notes:
"If you are using FileVault, please turn off automatic and scheduled backups in the Mozy preferences. You will need to initiate the backup process manually while you are logged in. We are working on a better way to support FileVault."
If you stay logged in all the time, Mozy will function properly. If Mozy runs a backup while you are logged out, it isn't smart enough to do the right thing. FileVault mounts a disk image for your home folder when you're logged in and unmounts it when you log out. This causes Mozy to think you no longer need those files.
"We are working on a better way to support FileVault."

Safari does not start after upgrading to Snow Leopard

Hi,
I just updated my iMac to Snow Leopard. Everything works fine except for Safari.
If I open Safari, it says: You cannot use this version of Safari with this version of Mac OS X. You have Safari 4.0.3 (translated from Dutch).
In About my Mac I see that the version of OS X is 10.6.1.
Software Update says my system is Up to date.
So I downloaded Safari from the Apple site with Firefox and ran the install.
The install of Safari says in the Select Target Volume screen: Safari cannot be installed on this Disk. For this update Mac OS X 10.5.8 of higher is needed (translated from Dutch). But I have 10.6.1! Does anyone have a clue how to resolve this without loosing all my settings?
Thanks in advance!
Daniel from Amsterdam

Greetings,
Don't waste your time downloading Safari from the Apple web site; it won't work, no matter what you do, since it's not for Snow Leopard.
From what you describe, it sounds like you (or someone else) may have moved Safari from where it belongs, and therefore it wasn't updated when you installed Snow Leopard, which would cause the current version it sees to not run.
Where, exactly is Safari located on your system? Safari must be at the top level of the /Applications folder; it cannot be anywhere else or it won't work properly when updating the OS.

Does Sims 3 Pets work with Snow Leopard and NVIDIA GeForce 9400 graphics?

So I recently purchased Sims 3 Pets, because as I'm sure someone has heard, my computer met the tech specs published on the game box. But I have the problem in the game that whenever a horse appears, the game freezes. I've heard that updating Leopard (I have 10.5.8) to Snow Leopard fixes the problem. However, I've also heard that Sims 3 does not work with NVIDIA GeForce 9400 graphics. (But apparently Snow Leopard needs this graphic card to run?).
So my main question is does anyone know if Sims 3 Pets works with a NVIDIA GeForce 9400 card and Snow Leopard?

*** Just a Note: I've been playing the original Sims 3 game on my mac since it originally came out. I haven't had problems until this particular expansion pack.

Is there a way to make Silverkeeper work with Snow Leopard?

I use a computer "given" to me by my school. I do have administrative privileges, but IT installs all OS software and configures it per the network on campus. Last February, they installed Snow Leopard and I began to restore all my files from my external backup. I'd been using Silverkeeper for years, I prefer the way it works (basically, it copies all files, then, with subsequent backups, can be set to only update changed files and add new files into the backup. In other words, there is only one folder. As a designer, I have the "v1,v2" so deeply ingrained in me that I never loose the early versions of documents). In short, Silverkeeper works for me. Time Machine is an interface that does not.
So, IT installed Snow Leopard, I bring my machine home, and start bringing files over. For every single file, I had to type in my password. The drive, every folder and every document was suddenly marked as "Read Only". I tried changing permissions. Didn't stick. I repaired permissions, tried changing, still wouldn't take. I contacted IT, one of the guys opened Terminal and typed in something (he never gave me the line of code, so I can't tell you what he did. I asked him what he did, he just said, "It's ok, I just gave you full permission. Don't sweat it." I got home, tried to bring over some files, and they still asked for my password. Nothing had changed. Except that the machine started sending urgent error messages. I disconnected my hard drive, rebooted, and could not get past the grey screen.
Even longer story short, IT wiped my computer, reinstalled SL, I brought in my hard drives, they worked with them to have them all "Read Write" again, and said I had to use Time Machine as a backup. They blamed the entire mess on Silverkeeper.
So, the semester went on, I've been using TIme Machine ever since and I hate it. Hate it. I want my Silverkeeper, or some other such backup that gives me one file, and all my records kept in that file, in a visual manner. I hate these dates, with the multiple folders, and the threat that it will throw away old files (I just resurrected a file from a Quark doc made in 1994!). But IT has me too afraid to use Silverkeeper. Personally, I think something went wrong with the first install, then IT screwed it up even more by opening up Terminal and "fixing" the code, and they refuse to admit they have ever made a mistake. BTW, I've been using Macs for 22 years and have never experienced anything like this. I have done more system upgrades myself than I can remember, I have troubleshooted my own machines for years, and kept them humming beautifully.
It's summer, and I want a different backup. Please help, or let me know if I dare brave my old favorite once again. If there is a utility that I have to buy, I will. I'm so fed up and frustrated with the interface on Time Machine, I'm ready to go back to the bad old days of manual backups.

Are you using the latest version of Silverkeeper? - v.2.0.2 is stated to be compatible with Snow Leopard.
http://www.lacie.com/silverkeeper/
If it's messing things up you could try asking LaCie Support for assistance.

Use this mailbox for Junk does not appear to work in Mail 4.2.

Hello, all:
Have been using 10.6.x since it came out on my previous iMac [24" Early 2008 model]. Went with a fresh install of 10.6.3 on the new iMac [27" i7], and ported data over.
The only problem that I've had is that setting the Use this mailbox for Junk command in setting up Mail 4.2 does not seem to work. I've closed Mail and looked at ~/Library/Preferences/com.apple.mail.plist, and the correct mailbox name is indicated for the two accounts [IMAP and GMail over IMAP] where I'd like to do Junk Mail filtering. However, there is no centralized Junk Mail filter, which is really annoying me.
I didn't have this problem previously in Mail 4.x, and I'm expecting that it's a bug specific to 4.2, which I haven't seen in my previous incarnation because I did the import from 3.x->4.0, and the prefs carried forward correctly from 4.0->4.2.
Anyone else running into this, and is there anything else I should be looking at? Am I explaining the problem such that it's clear what I'm asking?
Thanks,
Geof

I figured out the problem (for me, anyways). In Preferences > Junk Mail, make sure Junk filtering is enabled and make sure the "move it to junk mailbox" radio button is selected.

Encore CS5 - override does not seem to work

I have been producing DVD's using Encore CS5 for some time now. I usually create one single encoded file with many chapter points on it, using buttons on several menus for direction. During the menu creation I select the relevent chapter point on the encoded file by using the button link facility in the properties menu and then set override back to the original selcted button on the menu using override "link back to here". The means that when the menu select button is pressed on the DVD player remote it returns to originally selected button in the menu screen. I have just started creating blu-ray projects and have tried to do exactly this when creating a blu-ray menu but this does not seem to work. What is annoying is that when you do a preview using the Encore preview player all looks good and the return seems to be successful. It is only when you try to play the disc on a blu-ray player (and I have tried several different makes and all do the same) does the return to the originally selected button on the menu fail, returning to what seems to be any random menu button. I have seen what has already been posted in the Forum on this and tried several of the options there, although most seem to do things slightly differently than me, linking several files together and not using a single file. All to no avail. Anyone any ideas what I am doing wrong. Roger

Jeff
Thanks again for your prompt response much appreciated and yes pressing the menu button on the blu-ray remote returns you back to menu 1 button 1 from both menus.
Full project setup.
There are two timelines "Start" and "Showtime"
"Start" which is first play has 1 chapter point
"Showtime" has 23 chapter points. These are split between the two menus.
Main project properties:     First Play - Start Chapter 1, Override - not set, Title button - menu 1 button 1, this is possibly why the blu-ray menu selection on the remote returns here from both menus. If I don't set this then the project errors with "Title remote not set". I cannot set this to "Return to last menu".
Start properties:         End action - menu 1 button 1, Override - not set, Menu remote - return to last menu.
Showtime properties:   End action - return to last menu, Override - not set, Menu Remote - Return to last menu.
menu 1: End action - menu 1 button 1, Override - not set.
menu 2: End action - menu 2 button 1. Override - not set
I do have background music on each menu set up in "Motion".
All buttons on both menus are set to the relevent chapter points on the "showtime" timeline with no override
nothing else set.
I hope this makes sense.
Roger

HT201240 This process does not appear to work for me. I'm running 10.8.3. I created a new user for a guest staying with me. They have gone now and I am attempting to either change the password or delete the user. It won't allow me to choose the user I

This process does not appear to work for me. I'm running 10.8.3. I created a new user for a guest staying with me. They have gone now and I am attempting to either change the password or delete the user. It won't allow me to choose the user I created. I am logged in as myself and it states that I am an "Admin". The user I'm attempting to change is listed as a "standard" user and there is a white checkmark inside an orange circular background on the user pic in the list of users.
Can someone help me? I am having a hard time believing that OSx will allow me to create users and allow them use of my computer and it's drives, yet it will not allow me to change the password so I can monitor what they might have been doing while logged on? What if this were my child? This guest left under sketchy circumstances, and I'd really like to be able to ensure they were not using my computer to do illegal things or to have illegal communications.
Any help would be appreciated. (It's odd that it was so simple to "create" a user and set a password for them.......but it's complicated or a little known process to reverse.
Thanks.

Here are two screen shots to show you what I am seeing. The first screen shot shows it allowing me to select (highlighted in blue) my admin user (which is what I am locced in as). The second screen shot shows it allowing me to select the "Guest" user (highlighted in blue). However when I click on the user "Orion" nothing happens. It will not change to highlight that user.

I do not know what happened, all of a sudden Firefox does not want to work anymore. Had been conected to audible. Retried about 4 times.... no luck had to force

I do not know what happened, all of a sudden Firefox does not want to work anymore. Had been conected to audible. Retried about 4 times.... no luck had to force quit every time. The three Firefox app. into garbage, emptied garbage and redownloaded new version from Firefox. Reinstalled but same thing happened again... no connection.
What can I do, I like Firefox better than Safari, had it for years on my Mac.
Please let me know.
(Note: I have also mentioned this on the automatic response to the malfunctioning).
'''''Email removed by moderator to protect you from spam'''''

Hey.
I think it might be the problem with one of your plugins.
Try to uninstall the webbrowser AND remove the storage from Firefox in your user-account (Linux: /home/username/.mozilla). You can check the list of installed Add-Ons in Firefox under "Extras => Add-ons" or by pressing Shift + Strg + A (Linux).

HT1338 My mac is becoming too slow. It takes long to open word documents, pdf files or excel documents or even safari. Can anybody suggest something? I have tried to reduce the number of open applications, but does not seem to work.

My mac is becoming too slow. It takes long to open word documents, pdf files or excel documents or even safari. Can anybody suggest something? I have tried to reduce the number of open applications, but does not seem to work.

Hi ...
Checked to see how much free space there is on the startup disk lately?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides
If disk space is not the issue, booting in Safe Mode deletes system caches that may help.
A Safe Mode boot takes longer then a normal boot so be patient.
Once you see the Desktop, click the Apple menu icon top left corner of the screen.
From the drop down menu click Restart.
See if that makes a difference ...

My itunes does not want to work downloaded 5 times and still comes up with an error

my itunes does not want to work downloaded 5 times and still comes up how can I fix this ?

I have the same &*@#($@% problem....and I'm ******! I've tried everything. What error message are you getting? I am getting "Itunes folder could not be found or created. The default location is in my music folder". I've downloaded it a million times. It worked at first by going to a specific song and clicking it and/or plugging in my IPOD, but that stopped also.

In FF4 the opensearch detection does not seem to work. how can I add a search engine , that has an opensearch xml but no plugin?

if you go to a webpage with an opensearch link tag like "<link rel="search" type="application/opensearchdescription+xml...." FF3.x highlighted the small arrow left of the search box and you could add the search engine. this does not seem to work in FF4.
If a searchengine for example for the intranet, does not offer a plugin, just the opnesearch xml, how can one add it to the search engines in FF4?

You do not get the blue glow on the search engine icon in Firefox 4, but you should still see the "Add ... site" entry in the menu if you click the search engines icon on the Navigation Toolbar.

HT1923 I am using windows 7 and have upgraded itunes to 11. Now when I open my music library in itunes and click on a song it says "original file could not be found" Over 2000 songs come up this way and locate does not seem to work. Before the upgrade all

With Windows 7 I upgraded itunes to 11. Now in my itunes library, when I click on a song "original file could not be found" comes up. This happens with over 2000 songs, but it seems to be ones I recorded from cd's. Locate does not seem to work. Has anyone else had this problem?

Highlight a song that is supposedly missing, press CTRL+I to Get Info, say no when asked to locate the file, then look at the summary tab. Where does iTunes "think" the file should be? Where is it really? You may need to give a configuration file a minor tweak.
tt2

When I send an email with bcc recipients, the bcc does not show in my sent mail so I can't reference back later who I sent the email to. Worked in Snow Leopard but not in Yosemite. Please advise if their is fix for that.

When I send an email with bcc recipients, the bcc does not show in my sent mail so I can't reference back later who I sent the email to. Worked in Snow Leopard but not in Yosemite. Please advise if their is fix for that.

Did you select View->Bcc Address Field from the menu bar?

When I am on Safari, the page randomly goes back to the previous page I was on. This is really frustrating when I am writing something online because it does not save my work. Fix for this?

When I am on Safari, the page randomly goes back to the previous page I was on. This is really frustrating when I am writing something online because it does not save my work. Fix for this?

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

HT3421 It does not seen to work on Snow leopard 10.6.8

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