HT3500 Where is the base station menu?

Trying to connect my Lexmark prospect pro250 to my new Airport Extreme over wi fi... I read that I should go into the airport utility and find "add wi fi printer" from the base station menu... But this option doesn't show up. When I click on the pic of my Airport Extreme there is an edit button that opens to what looks like a base station menu but no options for adding anything except "Back to my Mac". Can anyone help?

You are likely confusing the Base Station menu (top of screen) with the Base Station tab (center of screen)
When you click on the AirPort Extreme icon and then click Edit.......follow the instructions to click on the Base Station menu.
That would be at the very top of the computer screen up where the other menus are located.....File, Edit, Window Help, etc.

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We are trying to connect a new WPS printer to our network. We go into Airport utilities and then hit the Base Station drop down to access Add WPS printer. However, when you hover over the Base Station menu, nothing is highlighted. Suggestions?

We have tried to add a WPS Canon Pixma-Pro to our Airport Extreme network. However when we are in Utilities and try to access the Base Station drop down menu nothing is highlighted. Therefore we can not click on the Add WPS Printer title. I'm sure it is some user error that we are overlooking, but extremely frustrated. Any help will be greatly appreciated.

Open AirPort Utility
Click on the AirPort Extreme icon
Click Edit in the smaller window that appears
Now try the Base Station menu again

New MacBook Pro can't find the base station

I just bought a new MacBook Pro and AirPort Extreme Base Station. My house is wired for Ethernet so I plugged the Airport Exteme into one of the Ethernet outlets and did the set-up using my old iMac G5 over the network. (I had to download the latest software for the AirPort Extreme to the iMac before this would work right.) I finally got to the point where I got a green light on the Base Station, but when I search with the AirPort Utility on the MacBook Pro it can't find it, even when it is physically only 3 feet away. I then plugged the MacBook Pro into the AirPort Extreme with an Ethernet cable and it saw it - no problem. I then downloaded all the software updates to the MacBook Pro, restarted, unplugged the Ethernet and tried again. The AirPort Utility still can't find the Base Station. I am running 10.4.10 on both machines. I have 10.5, but don't plan un updating until I get this to work. I spent about half an hour listening to Muzak while trying to get to support and finally gave up. Any suggestions?

In another Mac OS X user account. Choose Log Out from the Apple menu and log into it. If you want to move them over, drag them to /Users/Shared/.
(65842)

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

After downloading firmware for airport utility, airport express base station no longer registers with airport utility on my Mac. Now the base station is blinking amber with no info of what is causing all this to happen. Any suggestions?

After downloading firmware for airport utility last night, airport express base station was deleted from airport utility and only Time Capsule remains. When I plug in the base station, an amber light blinks without being able to verify the cause. Any suggestions to remedy this problem?

There are only a couple of things you can do to resuscitate a nonresponsive Express:
"Hard reset":
Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
If that does not work,
"Factory defaults reset":
Unplug the Express from power.
Press and hold the reset button with a pen or pencil, then plug the Express back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button.
In either case you will have to reconfigure the Express as a new device. A moment or two after it has been reset, the LED should be blinking slowly. It must then appear in your Wi-Fi menu like this:
Earlier versions of OS X will report it as "Apple Network nnnnnn".
In either case, select it, and then launch AirPort Utility.
If it does no appear in your Wi-Fi menu after it has been reset using one of the two techniques above, it is defective. Other than attempting another reset, there is nothing you can do.

Does the Base Station HAVE to be connected to a computer?

Due to some new wiring in my house, the room where my computer now is is a few rooms away from a phone outlet. I have an Apple Extreme Base Station, and this is my previous my wireless set-up:
DSL phone line goes into router/modem, which is then plugged into the Airport Extreme Base Station. The Base Station is then plugged into the Ethernet port of my G4 (which also has a wireless card).
My question is whether my computer has to be plugged into the Base Station at all, considering that it already has a wireless card? Since the Base Station is already configured, can my computer just get DSL access across the wireless net from a few rooms away via it's wireless card? Or does the Base Station have to be hardwired to a computer in order to properly operate?
Thanks in advance.
- Tom Tedeschi

Nope, hard wiring your computer(s) to the ABS isn't required. In my case, I run a PowerMac, Mac mini and two laptops off one ABS with a cable modem input (range extended with three AirPort Express modules). None of the computers are hardwired to the ABS...all connect wirelessly.
Designing AirPort Networks (3 MB)
http://manuals.info.apple.com/en/DesigningAirPort_Extreme_Networksv3.4.pdf

Unable to find the base station

for some reason the signal on my airport express was being inconsistent so i reset it and i want to reconfigure it, but the airport set up assistant is telling me that it cannot find the base station, even though it can find the express and i can connect to the internet. i've tried unplugging it, resetting it again, and i keep getting the same error message.

the airport set up assistant is
telling me that it cannot find the base station,
even though it can find the express
Do you have two Airports - an Express and an Extreme base station? How is your Internet coming into the network? Where is your router? More details please!

Why is my laptop only connecting to the base station at home and not other wireless networks?

I can't connect to public wireless networks. I connect to my work wireless through 802.1X connection, but in other places my wifi just looks for the base station, and doesn't pickup available public guest networks. Any assistance is appreciated!

Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

Can no longer read the base station configuration

I am seting up a Airport Extreme N. I was able to read the configuration file twice with no problem. Now AirPort Utility "sees" the base station and tells me the Name, IP, Version, and AirPort ID but when I select the continue button AirPort Unitlity just sits and spins.
1) I am using the latest AirPort Utility (2007-1)
2) I have tried the 1 second reset
3) I have tried the 6 second reset
4) I have tried the reset while powering up
I see a few other threads like this but no conclusive answers.
Thanks,
Jim
Mac mini Mac OS X (10.4.9)

Found the problem (well a work-around).
If the base station restarts while my LaCie USB 1TB drive is plugged in and turned on then AirPort Utility hangs reading the configuration. If I wait until the base station is up and running to plug the USB drive in all is fine. Also AirPort Utility will crash while hung reading the configuration and I unplug the USB drive.
To be sure I tested 3 times. Totally repeatable. Total time...4.5 hours

HT1199 My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

My mac has OSX version 10.8.2 and I'm try to install an aiport express base station which requires 10.5.7 or later. Yet when I try to install the software it says the base station is not compatible with my mac version - how do I resolve?

You already have the software installed that you need if you have 10.8.2.
If AirPort Utility cannot find the Express, that is another matter. More software is not needed. More troublehooting is needed.
Power up the Express for a full minute
Hold in the reset button on the Express for 7-8 seconds and release
Allow a full minute for the Express to restart
Click the AirPort icon at the top of the Mac's screen
Look for a heading of New AirPort Base Station
Just below that, click on AirPort Express
What happens?

How many users can be logged on to the base station

how manty users can be logged onto the base station?

I am not sure if you mean this to be in the TC area but it will handle 50users I think was the spec.. but never ever do it. Around 10users per AP is about the max you ever want to try. That is assuming all are using the net at the same time. You can probably manage more as long as most are not actually in use.

Can't read the base station configuration

I just set up my AirPort Express using the Airport Utility, connected to Comcast high-speed Internet service. for some strange reason, the base station still has the "amber light blinking," while I seem to have no trouble with Internet connection (I'm on right now). but when I opened the utility again to set up Airtunes, I get the message, "reading base station configuration" then it fails. clearly, the base station is plugged in, connected to the Ethernet, and the signal's working... so what is going on? can somebody help?

Perhaps you configured your Airport Express into "bridge mode" by disabling its ability to distribute IP addresses. That would explain most of the symptoms you describe.
I suggest:
1. do a hard reset of the Airport Express by following the instructions found at:
http://docs.info.apple.com/article.html?artnum=108044
2. with the Airport Express cabled to the cable modem, pull power to both devices. Wait at least five minutes - longer if you are patient. Then plug power into the modem and wait a minute. Then plug the Airport Express into power and wait for it to restart. Unless your Airport Express gets a solid green status light at this point, you really cannot proceed further - so try this step over again but waiting longer than you did previously before plugging the cable modem back into power.

I want to set up a roaming network. I have directions. I have an extreme set up and working. I need to add an express. When I open airport utility I get the internet pic of internet and the base station. How do a get to the setting screens?

Directions require that I change settings on the base station on the screen that interent connection, TCP/IP DHCP NAT how do I get to that screen through airport utility.
Then I need to for my express to get to the screen the screen for wireless.
This has changed since last time I did this.
How do I get to the screens.

Your existing Extreme might already be configured in Bridge Mode. As long as the Extreme is working now, do not change any settings on the Extreme.
Apple incorrectly assumes that all users are connecting to a simple modem when most users are connecting to gateway devices....combination modem/routers.
You probably are as well and Bridge Mode would be the correct setting when connecting to that type of device.

IMac doesn't detect the base station correctly (with new base station)

I have a brand new Airport Express. I'm trying to connect to my iMac G5. Everything works fine in the start up with getting the green light on the Express base station. But, my iMac doesn't "connect" with the base station.
I try the "Airport Setup Assistant" and get a window that says "No new Airport networks were found."
I look at the "pie" at the top of the iMac screen. It has the white and black stripes on it. I click it and find "Apple Network e3fec9" and select it. The signal level shown has all blue buttons. That window also reports "Status: Connected to 'Apple Network e3fec9'" and "Base Station ID:00:19:E3:E3:FE:C9". That's what makes me think that my problem must be in the iMac and not the base station.
I had also tried my Dell laptop (from work) and found that it found the internet network. It detected the "local host" and "Apple Network" and the signal strength was very good (~90% or so). The only problem was that the laptop thought it needed to recreate an IP address before it could connect to the internet. I didn't do that, since I saw it was detecting the network.
Please help. Why should this be so hard?
iMac Mac OS X (10.4.9) none

I'm confused. You say you're connected to "Apple Network e3fec9", and you're having trouble connecting your iMac? It sounds like you've managed to connect to your Airport Base Station.
Have you configured the Internet settings for the base station? Try this:
1. Launch Airport Admin Utility (in /Applications/Utilities/) select "Apple Network e3fec9" and click Configure.
2. Under the Airport tab, give the base station a name, click the Base Station Options… button, and make sure Enable Ethernet Port is checked.
3. Select Create a Wireless Network (Home Router) if it isn't already selected, give your network a name, and check Create a closed network
4.Click the Wireless Security button and set it to WPA Personal, and enter a password.
5. Under the Internet tab, set Connect Using: to Ethernet, and in the Configure dropdown, select Using DHCP
6. Click the Access Control tab and click the plus button on the right side of the window. In the panel that pops up, click the This Computer button.
7. Click Update
I'm hoping it's something simple, like Enable Ethernet Port wasn't checked or something, and not something more serious.
Hope it helps.
Rob
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)

I cannot get my Vista laptop to print to the printer on the base station

I cannot get my laptop windows pc to wirelessly print to the printer on the base station. the mac have no problem with it. but not the pc vista laptop or xp running on boot camp on my imac Leopard.
How do you make this happen?
It's an HP business Inkjet 1200 bubble jet printer, hooked to my EBS

Try resetting the printing system:
OS X Mavericks: Reset the printing system
Next try deleting the system and reinstall the printer..
BTW this is Mac Pro desktop forum

HT3500 Where is the base station menu?

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