HT3529 After trying every suggestion on apple support and then finally calling them and being hung up on by a very rude apple operator, Issue is that when sending iMessage my info comes up as apple if email not contact name...I've tried everything online
When sending iMessage from my iPhone 4s it now appears as my apple id not my contact name...I have read and tried every online help tip I could find...I called apple support only to have very very rude apple operator hang up on me while saying is ridiculous to pay to speak to someone to tell me how to solve problem....I am so frustrated please help..when going into caller id my phone number appears but is grayed and only my email is shown....I'm not given option to have my number...in face time settings above my grayed out number says error but no option to change...I've verified my email I've done everything I've read to do please help...and fire your rude operator...thanks
Under Settings > Messages > Receive At, I see my phone number grayed out. This is because the phone number cannot be removed. However, one screen beyond that (tap on Caller ID), then it is not grayed out and I can toggle the email or phone number. Are you sure you are on the Caller ID screen and not the Receive At screen?
Similar Messages
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Is there any email to contact apple support? i cannot call them
when i try to get my warranty it says that my product has been replaced !?!?!
i dont understand this as i never replaced my iphone....
i need to contact them ASAP but cant call them as my phone does not work.
any suggestions?At apple.com choose support than in the middle of the page you see two smiling people click on them they are apple support. You can send an email to iTunes store support but not to anyone else really unless you use the feedback email, which won't help you. Borrow a friend/family members phone and call them soon 1-800-MY-IPHONE. Try the website https://selfsolve.apple.com/agreementWarrantyDynamic.do to try that serial number out again. You may have entered it wrong and just don't know it. The zero's 0 sometimes look like O's, it might be as simple as that.
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Have seen this for the past few years and it has finally hit my laptop. I downloaded and installed the newest version of iTunes and now my DVD/CD drive has not only stopped working, but is completely disappeared. I have tried all suggestions that I could find and it is gone.
Hi
I also have this problem - blank or pre recorded CDs are no longer recognised in my DVD drive....? -
I'm having trouble with my iPod Touch I took over my moms and she never updated it. It opens in iPhoto as a camera, not iTunes. Any suggestions?? Thanks!
See this article about disabling the camera notification for your iPod in iPhoto. Once oyu have done that disconnect and reconnect your iPod and see if that helps.
http://support.apple.com/kb/ts1501
Otherwise, see this article for more troubleshooting assistance regarding a missing iOS device in iTunes on a Mac.
http://support.apple.com/kb/TS1591
B-rock -
Model Name: MacBook Pro
OS X Yosemite: 10.10.2
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
I just purchased GarageBand 10.0.3 last week and I repeatedly keep getting the following message when I try to download ANY of the FREE Piano lessons in the "Lesson Store", "Garageband was not able to install the new sounds. Close and re-open Garageband to download and install them again." I have tried EVERY suggestion that I have come across on the internet and nothing is working! If I'd known I would encounter this issue, I would not have paid for this. Tried restarting, rebooting, reinstalling, deleting the cache, and on the verge of just reinstalling the OS. I have come across people have the same issue for months and I can't believe Apple has not offered a fix or update or anything.Immargarita, Since you just purchased the software you qualify for a no charge one on one at an Apple store. They never could tell me what was wrong, but after three visits and not one dime, all lessons downloaded at the store. I was not going home until it worked.
Hint, hint, I had just upgraded OX when the problem started. So... I qualified for tech support. I forgot to get my none working since the up grade Photoshop fixed. Some Java component can't be found and just like GB, the link to Apple for support does not work. I have the good old PS disc. I'm not happy with this cloud stuff.
When you call and give the SN for your computer, they may say it will cost $29.00 dollars for one time support. Instead choose a different prompt, tell the human being what your problem is and set up a visit to the Apple store. BTW, no one at the store seemed to have heard of this issue.
The techie just started the download and ran the activity monitor. The download stopped once. Then he continued it and everything is there now.
Shame on you Apple.
Hope this helps. -
My Apple ID has been disabled. I have tried every suggested recovery method including the ones recommended by Apple. Nothing has worked. Can anyone offer a suggestion.
Thanks,Contact iTunes store support. They deal with disabled IDs all the time. You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.
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My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try. -
I can't get my phone to show up on any of my 4 computers. Used 3 different cables. Tried every suggestion on apple support site.
Ok, so its been a while since I posted anything on here. That's pretty much been because I've been too busy and didn't have time to do anything to sort out my problems with my ipod.
I did as suggested and ran full system scans for viruses, adware and spyware. There was nothing major wrong with my PC. I also tried to format my ipod through the disk management part of the device manager window, after taking a long time to recognise the ipod and try to format it (8 hours) it got to around 70% before failing. So I though I was doomed to bin the ipod.
However I tried again today, to connect to my PC and the ipod had run out of charge completely and displayed pretty much every unhappy icon possible: the sad ipod, the folder and exclamation, and the dead battery. So I plugged the ipod in for a few hours while I went out, and when I came back it was fully charged. From here I had no problem putting the ipod into disk mode and connecting to the PC. This time I could access the ipod as normal through the my computer window and simply told it to do a full format. This completed in less than half an hour, restored the ipod to factory setting and am currently waiting for itunes to put around 3,000 songs onto the ipod.
I have no explaination for why the problem has been solved save to say that running the battery down completely may have done the trick. Sorry this has been such a long post but I am very happy right now (saving £200 on a new ipod). I never even had to reinstall the itunes from my original CD version.
Lastly, a big thank you to all the people who offered their advice.
Gav
Windows XP -
Laserjet Color MFP M276nw Cannot connect to Web Services, tried every suggestion on forum
I've tried every suggestion possible on the forum. I opened up all ports suggested by HP support on my Belkin wireless N600 router. Changed DMZ to IP address on printer. We even directly wired ethernet to printer, still cannot connect to Web Services. Now I have to wait till April 4 for a engineer to call me back. Everything else is working fine. I can print wirelessly from my laptop & smartphone. Just cannot access Web Services, oh & firmware is up to date on printer & router. We changed DNS settings to 8.8.8.8 & 8.8.4.4.
This question was solved.
View Solution.It sounds like you have done everything to connect the web services. Web services will not connect if you are on a guest network but if you are connected via ethernet it should be on the right band. What is the printer's IP address? Sometimes it can be too high. Is this for a company that has a proxy on the network? How far away is the printer from the router? Are there any metal shelves, wireless devices or anything else near the printer or between the printer and the router? Check that the router is on Channel 11.
--Printer Does Not Connect To Web Services--
Have you heard back from the engineer? I am anxious to know how it went. I am happy to help if they don't, otherwise keep me posted on what happens. I possibly have one more step for you.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution! -
Our service provider add one digit to all nos. After I update all contacts using one of available programs, contacts are updated but messages received appear with pure phone nos not contact name??any fix
http://discussions.apple.com/thread.jspa?threadID=2280669&tstart=0
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My o2 email account does not work when sending from my MAC it will accept incoming mail but not send it gives me a message that o2 account (offline) my mac I have no problem with my iPhone or mac laptop. any suggestions please.
Sorry for the delay...
I did what you've told me, new account and manually copied my files from Time Machine. I had lots of permissions problems, but at the end, almost everything is in order... It seems it had to be with some of the Apple Preferences, but I can't be sure, as most of them were dumped to the trash can.
I still don't have my Mail Rules back, unfortunately, although I did goggled some. It is a pity, as I had around 30 or 40 of them, getting my mail in order to each of its mailboxes, but it is a small price as the rest doesn't show the before syntoms.
Thanks for the help, anyway!! -
I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.
When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
http://www.telestream.net/flip4mac/ -
I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I have successfully downloaded Adobe Reader using all the major browsers, however it does NOT matter, I am NOT able to actually install Adobe Reader, every time all I get is the black pop-up "Adobe Reader Installer" screen!!!
PS.... I had a previous version on my computer that needed to be updated.... so I uninstalled it because I was having trouble installing the new version.... so even that did not help!!
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Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?
Do as the error message states and contact Apple Support. If there is a problem
with your iTunes account, that problem must be resolved before you can download
anything.
Start here:
http://www.apple.com/support/itunes/contact/
or
https://getsupport.apple.com/Issues.action
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