HT3529 am trying to activate vm viewer - keeps asking me for pin - have used every number I have but none work - how do i get past this screen or help finding my pin?

Am trying to activate vm viewer - it keeps asking me for my PIN - have used every number I ever used for a PIN but none work - how do I get past this screen or get help finding my PIN?

Are you talking voicemail and the password, if you are contact your phone carrier and they can reset your password.

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I just bought an Iphone and I am trying to unlock it but it says I must first insert a valid sim card, how do I get past this screen?

I am trying to unlock an Iphone that I just bought online. I have TMobile. The phone however says that I have to insert a valid sim card (which I don't have yet) in order to unlock the phone. I can't even get into the settings or the home screen of the phone. How can I get past this locked screen? Thanks.

How can I get past this locked screen?
Do what it says and install a SIM card.
Did you buy an unlocked phone? If not, then only the carrier to which it is locked to can unlock the phone.

I only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?

i only have one computer assigned to our ID and am trying to authorize my other computer for home share but it keeps telling me to deauthorize other computers. we do not have any other computers hooked up to the account. how do i get past this?

Understanding Home Sharing
Troubleshooting Home Sharing

After downloading latest update to my iphone3, I found a 'game center' app. When I opened and tried to sign in using my current info it keeps rejecting my password as already being used. Yes, by ME. How do I get past this?

After downloading latest update to my iphone3, I found a "game center" app. I opened and tried to sign in using my current info and kept getting msg that password already being used (yeah, by me). How do I get past this so I can download and use my games?

THANK YOU, LIMNOS, I FIXED IT!!!!!!!! [And yes, I was being REALLY dumb.]
Just in case the following is helpful to anyone else:
The switch has to be done manually since all of the sort categories--except album artist--have changed to automatically sort with articles, which is a bit of a pain if you have a lot of articled artists, but there is actually a way to WRITE IN how you want your artist (or whatever) to sort. I just changed my POLICE to COPPERS as a test, and by golly now all the music comes up/is reorganized under C right below Coolio, still listed as The Police!
Before the newest update, the auto-sort always sorted ARTIST to my liking (i.e. ignoring the article), so I never bothered to check out any other tab save Details and Artwork, but voila:
[For any other dummies out there, here's how to get to this screen: right click song or songs-->Get Info-->Sorting.]
Dankeschön, Limnos, really appreciate it!!! But hey, I guess it could be worse when you only have use of half your brain...

IPod hung on "password incorrect" for exchange account. Will not accept Cancel - keeps re-displaying same message. How can I get past this?

Will not accept Cancel - keeps re-displaying same message. How can I get past this? I've tried everything: power off; keep pressing Cancel; etc. There is not enough time to select another app before the invalid password message re-appears.

Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

You can try a soft-reset of pressing and holding both the home and sleep buttons for 10 to 15 seconds so that it reboots, but you are likely to get the same screen. If it does then it will need to be connected to a computer's iTunes so that it can be reset back to factory defaults - do you have a friend with a computer with iTunes installed on it, or is there an Apple store nearby that you could try going to (if there is then preferably make a Genius Bar appointment at it, or don't go at a busy time) ?
Has she been backing up to the cloud ? If she has then she should be able to restore to that. If not then what she can redownload for free from the stores will show in the Purchased tabs in the store apps.

Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install.

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The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list.

HT4061 just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password and cannot activate without it. How can I get past this?

Just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password (from several years ago) and cannot activate without it. How can I get past this?

Forgot iCloud username: http://iforgot.apple.com/appleid
Forgot iCloud password: http://iforgot.apple.com

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?

so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax.

Microsoft powerpoint crashes every time i try to view slideshow...how do i get past this?

Just shifted from PC to macbook air running OS X 10.9.2. I installed microsoft office for mac but the powerpoint shows "had to unexpectedly close" every time i try viewing the slide show. how do i get past this?

You can try to start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Options key.
*https://support.mozilla.org/kb/Safe+Mode

Trying to install Acrobat XI Pro. On my Mac, I get the message, "Please close the following applications to continue: - Safari. Safari is closed, but I can't get past this screen. Each time I click "Retry", the message reappears.

I am trying to install Acrobat XI Pro. On my Mac, I get the message, "Please close the following applications to continue: - Safari. Safari is closed, but I can't get past this screen. Each time I click "Retry", the message reappears.

TErminate the processes in activity monitor an/ or configure Safari tomnot use the quick launcher and automatic update check so that those processes aren't used to begin with.
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I'm trying to install a trial version of LiveCycle Designer ES4, and have encountered a required serial number field. No serial number in any of the provided documentation, as it's only a trial. How do I get past this to download the trial?

I'm trying to install a trial version of LiveCycle Designer ES4, and have encountered a required serial number field. No serial number in any of the provided documentation, as it's only a trial. How do I get past this to download the trial?

The serial number is on the download page.

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Hey there i downloaded apps using another apple id than the one am using right now and i need to update the apps they keep asking me for the old one that i dont have any more what to do please

Apps are permanently tied to the ID used to purchase them.
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and re-set th password for the old one.
Then, log into the app store with it and update the apps purchased with that ID.

I keep getting the message password is incorrect how do I get past this? I've tried entering the correct password numerous times, still not working!

I keep getting password incorrect upon starting my Ipad, I have tried to enter the correct password but still isn't working and I can't get past this and to get into my settings to fix. Help?

Paste these two links into your browser and have a read -
http://support.apple.com/kb/HT1212
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html

I am trying to download photoshop trial but it keeps saying Adobe Application Manager quite unexpectantly... how do i get past this?

Please help! I am on a MAC and I can't get past it saying Adobe Application Manager quite unexpectantly. It gives me the options of "OK", "Re-open" or "Quit". I have tried all of them and they all get me no where!

Please refer to :
Troubleshoot Creative Cloud download and install issues
Troubleshoot CCM Applet installation and download
InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
Regards
Rajshree

HT3529 am trying to activate vm viewer - keeps asking me for pin - have used every number I have but none work - how do i get past this screen or help finding my pin?

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