HT3529 cannot connect to itunes store from iphone error message

cannot connect to itunes store from iphone error message

More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
* itunes.apple.com
* ax.itunes.apple.com
* albert.apple.com
* gs.apple.com
This article may prove helpful in identifying the problem:
http://support.apple.com/kb/HT3501

Similar Messages

  • Cannot connect to iTunes Store from iPhone

    For awhile now i have been unable to access iTunes Store (to download anything) from my iPhone.  I've checked the settings and everything seems to be in order... even checking passwords and logins...  so - any other ideas??

    I am able to log into iTunes from my iPhone (i checked my account info)
    But, I am unable to update any Apps through the App Store.  Everytime I try, it comes up with the error "Cannot connect to iTunes Store"  
    And that's where I'm stuck.

  • Cannot connect to itune store from iphone 3g

    if i go to "app store" with my iphone 3g i can go to top 25 or featured sites but if i go to categories i have a note "cannot connect to itunes store" help !
    any suggestion ?

    any suggestion ?
    Be patient. The App Store is having issues today. In the morning, the "check for updates" function could not be accessed. In the afternoon, that was fixed, but reviews of apps could not be entered. This seems to be the latest problem (also occurring for me, so it's the App Store, not your phone). So, try again later - they'll get it sorted at some point soon!

  • Cannot connect to itunes store from iphone4

    I cannot connect to itunes store from my iphone 4. v4.2.10.  It use to work and now I keep getting this error, any suggestions.

    You don't have another device like a mac book or a mac sitting close to it while you do this do you?   When I try to use the iPad next to a Powerbook 800 while both have to connect to the wireless in my house, usually the iPad loses and gets incomplete connections.  I have to move about 10 feet away from the other device.

  • TS3297 Cannot connect to iTunes Store ,my iPhone is updated and connect to internet

    Cannot connect to iTunes Store ,my iPhone is updated and connect to internet

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • TS1424 "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    "cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID

    Hello Badejackson,
    Thanks for using Apple Support Communities.
    Please see the article below about how to troubleshoot this error message you are receiving:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care,
    Alex H.

  • Keep getting the error message "cannot connect to iTunes..." error message (-3212)??, keep getting the error message "cannot connect to iTunes..." error message (-3212)??

    I keep trying to upgrade my iPad using iTunes..The error message "cannot attach to iTunes store...error message (-3212).  Suggestions?

    I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
    If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
    Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS1368 I cannot connect to itunes store from my iPhone

    I updated the new sofware in my iPhone 4s and I want to start using the passbook; but I cannot. I get a message saying "cannot connect to iTunes store" PLease help.

    Select the iTunes or App Store app and let it launch while connected via Cellular Data or Wi-Fi.

  • HT201412 "cannot connect to iTunes Store" from my iphone

    When I try to update or download apps, i get the following message:  "cannot connect to iTunes store".  HELP

    If you are doing it using Wifi I would try to refresh the connection.
    I do this quickly by turning Airplane mode on for a few seconds to disconnect from 3G and WiFi.  When you turn Airplane mode off you should reconnect to your networks.  This may clear the problem.
    If not reset your phone, hold the Home and power button's down at the same time until the Apple logo apears on screen.  wait for your phone to restart.  You may have to log into your wifi network if it is secured.

  • "Cannot connect to iTunes Store" on iPhone 4S

    New iPhone 4S (iOS 5) displays "Cannot connect to iTunes Store" message when trying to download an app using wifi or cellular network.
    It will install apps by connecting to computer and syncing with iTunes.
    iPhone able to view App Store, iTunes Store, Apple ID site etc.
    Another new iPhone in the same household can download from the iTunes Store via wifi.
    Tried restarting iPhone, manually closing all apps, signing out of Store (in Settings).
    Any other ideas on how to restore iTunes Store functionality?
    Thanks

    Christine....
    Try here >  Can't connect to the iTunes Store  <  includes help for the iPhone.

  • Cannot connect to iTunes store from any device

    I can't seem to connect to iTunes store from my Macbook pro, iPhone or iPad. This problem just happened recently, no idea what's wrong.

    Hi tracyk223,
    Welcome to the Support Communities!  It is puzzling that you cannot access the iTunes Store from three different devices.  Were you able to access other websites?  The first step would be to make sure your internet connection is working.
    Another thing to try would be to follow the steps for the iPhone in the article below and see if you can make a cellular connection instead of using Wi-Fi.
    Can't connect to the iTunes Store - Apple Support
    http://support.apple.com/en-us/HT201400
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Hopefully, one of the troubleshooting steps outlined in the article will get you back on track...
    Happy Holidays!
    - Judy

  • "Cannot Connect to iTunes store" from phone.

    Weird problem:  For some reason I cannot download new Apps to my iPhone 4s from the phone.  I can update existing apps fine, and I can search for new apps fine, but if I want to install a new App from the iTunes store on the phone itself, I always get a message: "Cannot connect to itunes store".  It happens on WiFi, on 3g, on Edge... I've restarted the phone and reinstalled the software from scratch.
    It's not an issue I've had before, on my 3gs.  Any ideas?  It's an annoying issue to say the least....

    I believe for apps you use the app store.
    The itunes store is to download music/shows/video is that what your trying to download.

  • My iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store", my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    my iphone is not able to connect to itunes and shows the msg "cannot connect to itunes store"

    Hello there, Nau1988.
    The following Knowledge Base article should help with troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    In your case, focus on the section titled "Troubleshooting on an iPhone, iPad or iPod Touch", there are detailed steps here for working to a resolution of your issue.
    Additionally you might want to review the recommendations in this article as well:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Cannot update apps getting error "cannot connect to itunes store." iphone 4

    So for 2 months I have not been able to update any of my apps due to the error code "cannot connect to itunes store.  I can download new apps, buy music, itunes works fine but I cannot update anything.  I have tried resetting, logging in and out of id, turning wifi on and off.  Pretty much everything that a not so technical person can do.  I have read numerous posts about this on going issue that seems a lot of people are having but no solution yet.  Can someone please help me?  Many thanks for any information offered up. 

    Same issue, which I also sent this same question to both the iPhone, and iPad disscussion boards. What the **** is going on? ive done everything nickgilb did, and still the same message... "Cannot connect to iTunes Store."
    I'd love some help people!
    Thanks!

  • Cannot connect to iTunes Store on iPhone 4. Have IOS 6.1.2 and wifi or 3G is always enabled.  The articles they have posted do not help me at all. Please help!

    I keep getting a "cannot connect to iTunes Store" message. I have upgraded to the iOS 6.1.2 and always have wifi or 3G enabled and working. The articles they have posted are not helping me at all. If anyone knows how to fix this please help me!  Thanks

    Responding to buffing1
    I connected my IPHONE 4  via USB and went into ITUNES through my IMAC and some how it fixed the problem. I'm now able to get to the ITUNES Store.    I hope you find a fix your problem.  Miss Kayo

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