HT3529 I recently switched from an iphone to an android.
I am still getting text on my iphone. How do I get the text to go to my new phone?
Bellaz1976,
I would be happy to assist. We need to disable your old iPhone from iMessage. This will reroute all messages from your iPhone to your new device. This is very easy to do. All you have to do is text stop to 48369. You will see your text messages start coming in from everyone. Let me know how this works for you.
StevenR_VZW
Follow us on Twitter at @VZWSupport
Similar Messages
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I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?
This tech note addresses your problem: iOS: Deactivating iMessage
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My wife recently switched from an iPhone to a Samsung and she can send texts but she can't receive them nor receive emails. Her iPhone has had her info removed and the settings have all been set to default. What else does she need to do to correct this?
In particular the last link is for you
iMesssage to old phone
If you move to another phone and forget to turn off iMessage then read “if you no longer have the device in http://support.apple.com/kb/HT5661 If you still cannot resolve it call Apple http://support.apple.com/kb/HE57
To deactivate iMessage http://support.apple.com/kb/ts5185
Read http://m.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00053450&fm_s eq=62995 -
I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?
http://support.apple.com/kb/TS5185
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I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??
Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first. -
My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.
Sounds like your friend didn't disable iMessage on his/her iphone before switching. Have your friend do the following:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "edit products"
Click on the "x" to the right of his/her old iPhone.
Click "unregister"
This should unregister it with the iMessage server, which will allow you to send texts as normal SMS.
On your iPhone make sure you have Settings>Messages>Send As SMS set to ON. -
I recently switched from 4S to Galaxy S4. I am not getting texts from iphone senders. When the message is sent it goes as a imessage. How do I fix this??
Turn off iMessage on the iPhone as should have been done prior to switching devices.
Settings > Messages > iMessage > OFF -
I recently upgraded from an iPhone 4s to an iPhone 5. I have a Motorola HX550 Bluetooth Headset which worked flawlessly with the iPhone 4s. However, since upgrading to the iPhone 5, I frequently lose audio when in the middle of a call. I am not certain whether it is a full disconnect or just an audio loss. The person on the other end reports still being able to hear me, however, I suppose they could hear me speaking over another source even if bluetooth disconnected. The loss of audio is always preceded by a quick shrill noise, so I can easily tell when it happens. All I have to do to fix the problem is to select Audio Source on the call screen, temporarily switch audio back to the iPhone, and then switch back to the headset, and then it starts working again.
Is is important to note that I am not the only one experiencing this issue:
This is a link to someone using the Motorola H19txt headset experiencing the same issue
https://forums.motorola.com/posts/94ac15ad7c
If you go to the Plantronics website and look at the "Ratings and Reviews" on the Voyager Legend you will see the same issue reported:
http://www.plantronics.com/us/product/voyager-legend (next paragraph is taken from the review since there is no direct link to the review.
Really nice Headset unless you own an Iphone 5. I own several Plantronics headsets and have always loved the quality/ performance. This headset seems not to be compatible with the new Iphone 5. In the middle of a conversation it will lose all incoming audio. This leaves you trying to switch audio sources really fast in order not to lose your phone call. Ive tried 3 legend headsets and they all do the same thing. Hopefully this gets fixed soon because the headset is really nice
Since this issue appears to affect multiple headsets from multiple vendors, I think it is fair to conclude that it is an issue with the iPhone5 bluetooth itself.
I am posting this as a new discussion as I don't see any other posts specific to this iPhone 5 Bluetooth issue. I would have reported this as a problem to Apple, but don't seem to be able to find a way to do this on the web. Hopefully they are already aware, but if not, maybe they will see i here.here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
I've recently switched from iphone to android and cant receive txts from iphones as I didnt deactivate imessage before I got rid of my iphone, can anyone help me to deactivate imessage without my iphone?
http://support.apple.com/kb/ts5185
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I switched from an iPhone to a Droid and can't receive texts from iPhones now, help?
I switched from my iPhone 4s to a Droid and I do not have that phone anymore. I can not recieve texts from anyone with an iPhone and can not get in contact with my girlfriend or siblings now. I think their phones are trying to send their texts as iMessages to my phone that does not recieve iMessages. How can I just delete my Apple account and recieve texts again?
Sounds like you didn't turn of iMessage on your iPhone before making the switch. If you registered your iPhone with Apple using a support profile, try going to https://supportprofile.apple.com/MySupportProfile.do and unregistering it. Also, try changing the password associated with the Apple ID that you were using for iMessage.
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I just switched from an iPhone to a Galaxy 4S and I like it except for text messaging. I can text, they can see it, but I cannot see their response if they are using an iPhone. Can you help me with this? What do I do please?
Congratulations on your new phone kathdogg! Now let's get your messaging working correctly. If you still have your old device, turn it on, go to settings, and turn off iMessaging.
If you are no longer in possession of your old device, you will need to remove your phone number from your Apple Support Profile. This can be done here: http://bit.ly/1cst2SC
Please keep us posted, and let us know if this resolves your issue!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
I recently upgraded from my iPhone 3 to iPhone 4s. My old iPhone had not completed a sync in some time because of a faulty cable. But the old phone still will not sync properly even with the new cable.
Now that I have my new iPhone, I would like to first sync the old phone so all the data will be available for the new phone. I would also like to have an extra copy of my audio ebooks on the old iPhone so my husband and I can both listen at the same time using earphones while driving long distances in the car and then discuss the book. We have been unable to do this with the old iPhone alone due to constant road noise.I'm not sure what made the difference, but I tried again and it worked this time. ???????????
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My friend switched from an iphone to a non apple phone. All my texts to him in groups and one on one still come up as imessages. How do I get rid of the imessage when i talk to him? I have tried deleting his number, deleting all messages he was apart of
Did you try to unregister the phone?
Check this discussion -
I switched from an iPhone to an LG g2, but now all my iMessages keep going to my old iPhone rather than the new one. I know the resolution to the problem is to turn off my iMessage, but I no longer have the iPhone because I sold it to the phone carrier. Question is how do I turn my iMessage off through a computer that is not a mac.
http://support.apple.com/kb/TS5185
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