HT3529 My messages will not sign in. Every time it selects email it returns to the sign in page.

Does anyone know how to fix the problem with my messages. It will not sign in and when it asks for my email address it returns to the home page.

- Go to Settings>General>Time&Date and make sure it is set to Automatic
- Go to Settings>wifi and change the DNS to Google's 8.8.8.8

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Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Yes, I am connected to the Internet through my wifi. Everything is working fine with the e eption of youtube. I have reset all Internet settings and have tried synching to iTunes followed by rebooting. This is all the advice I have found although none of it has been helpful.
Has anyone else encountered this problem?

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

TS3899 On a 5C, how do I delete and trash emails to where they remain deleted? Every time I check emails it gives me the prior day's too even though they've already been dumped. Highly annoying!

On a 5C, how do I delete and trash emails to where they remain deleted? Every time I check emails it gives me the prior day's too even though they've already been dumped. Highly annoying!

Settings/Mail,contacts,calendars. Tap on the name of the account. Tap Advanced. Tap Remove after one day.
Also, do not try to read or delete messages while they are downloading. Wait until they finish and the phone beeps to confirm. If you delete messages before the mail retrieval session finishes they will not be removed from the server.

Downloaded 11.0.3 (42) 64 bit to my MacBook Pro and it crashes every time I select a song a use the 'add to' function to add to a play list. It's never done this before, is it a bug with the new version?

downloaded 11.0.3 (42) 64 bit to my MacBook Pro and it crashes every time I select a song a use the 'add to' function to add to a play list. It's never done this before, is it a bug with the new version?

You could just disable updates. Change these settings in about:config.
* app.update.auto - set to false
* app.update.enabled - set to false
You can still check for updates with the "Check for Updates" button in the About Firefox window, but it will download the update file anyway if there is an update available. You can also check which is the current release from here:
* http://sjc.mozilla.com/en-US/firefox/new/

Safari will not open. Every time I click it, an error window pops up.

Safari is completely broken. Every time I click it an error window pops up and sends a report to apple. Not sure what to do. I've updated everything but nothing works.

Process:         Safari [1806]
Path:            /Applications/Safari.app/Contents/MacOS/Safari
Identifier:      com.apple.Safari
Version:         ??? (???)
Build Info:      WebBrowser-75345503~2
Code Type:       X86-64 (Native)
Parent Process: launchd [123]
Date/Time:       2012-04-23 12:58:06.612 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Sleep/Wake UUID: A8FB9B34-0C3C-4F8D-8770-B1952807F96A
Interval Since Last Report:          40919 sec
Crashes Since Last Report:           23
Per-App Crashes Since Last Report:   23
Anonymous UUID:                      1482483F-5D6C-420D-B6E0-A304603AFB32
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
could not load inserted library: /Applications/Safari.app/Contents/Resources/.NoteZillabuild.xsl
Binary Images:
   0x7fff5fc00000 -     0x7fff5fc3be0f dyld 132.1 (???) <DD3F7F3E-8612-A7BD-F508-9EF29132C419> /usr/lib/dyld
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

I have Apple TV. Today I rented a movie to watch on it. It took the money from my itunes account but it will not play. Every time I try to play it flashes error occurred while downloading and to try again later. I have unplugged everything and no luck

I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

HT4993 My cellular data settings the list of what apps i want to use cellular data for, will not turn off , every time i turn them off and then open the app to see if they turn off and they dont, what do i do?

Hi my name is D.J. DeKorte,
my cellular settings on my iphone4s is messing up
when i go into cellular centers all my apps that use cellular settings are all turned they didn't do that yesturday
what do i do how do i fix the problem?

Turn off and on your phone, go back to your settings > celluar and go turn them back to the way they need to be

IPad2 hangs during eBay search. goes to middle of page and will not allow you to go forward or back, but returns to the middle of the page. mouse can move cursor, but it goes back to the middle of the page. deleting app no good. only during search.

Ipad2 hangs during ebay search and only during ebay search. goes to middle of page and you can move the mouse anywhere but the page returns to the middle of the page it jammed on. you can do other ebay things and no problem, just hangs during item search. deleted ebay app and reinstalled. same thing occurred again. can search with Safari. can go to other shopping pages and search is unhindered. this one has stumped the pros. need help. thanks.

How are you using a mouse with an iPad?

HT1766 I am getting a message that says my iPad has not been backed up for 2 weeks and even though I click OK the message will not disppear and let me use my iPac

I am getting a message that says my iPad has not been backed up for 2 weeks and even though I click OK the message will not disppear and let me use my iPad

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

TS2755 I message will not activate; will not recognize Apple ID. Error message that I need to check network. I phone

I message will not activate. Refuses to recognize Apple ID. Certain that it is correct as worked on I pad. Error message that need to check network connections.

sign out of your apple id by going to settings, itunes and app store, click on your applke id click sign out then go to settings, general, reset, then reset all settings when the device comes back on attempt to sign in again if that does not go through. call 1-800-my-apple and tell them what your issue is

I am really angry that I get this message every time I try to update Itunes. "The File 'C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi' is not a valid installation package for the product itunes. Tr

I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver

“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

It started last week - I normally use Chrome to play my games in Facebook - but I started getting "Sorry, this feature isn't available
right now"..... When I used IE..... no problem - a friend said to install Foxfire, which I did, but I made the mistake of having my bookmarks and whatever transferred from Google as it is the browser I used most often and it has all my bookmarks, but
now it does the same thing when I try to log into Facebook. - I have no problem with any other website. I deleted both Google and Foxfire and tried to start over - I cleared History and checked all the boxes hoping that this would help - but it did not.
I can't understand why I can get in with IE, but not Google or Foxfire. Do you have any suggestions.......
On Friday, it started working again - and everything was fine. But on Sunday evening I ran the History Clean in Google and when
I went to log back in, I couldn't and got the same "Sorry" message and has stayed this way since.
I ran a Norton scan of the entire computer, a Hitman scan, a CCleaner scan, ... all to no avail. Problem still exists.
I tried to run a restore program prior to the problem, but I am getting error messages like mad.
there has been two Windows Updates in this time frame and I don't know if this has anything to do with it or not - but my Restore program does not work.
NYCsDancer -- if its working via Internet Explorer, we can't help you much. Most of the time it has to do with Cookies, or your Java Version. I'd reach out to Google's forums for assistance with Chrome
https://support.google.com/chrome/?hl=en#topic=3227046
or Firefox support for assistance with Firefox
https://support.mozilla.org/en-US/products/firefox
Or as S.Sengupta said reach out to the Facebook Help center....
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015!

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

HT3529 My messages will not sign in. Every time it selects email it returns to the sign in page.

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