HT3529 My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do
My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do
I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator
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