HT3529 Phone bill iMessages

how would you be able to track down the iMessages like text messages on your phone bill when it lists the number and the type of message on your bill details? at&t user

iMessages will not show up on the AT&T bill under messages. iMessages are not SMS/Text messages, which is what is displayed on the AT&T bill. iMessages use data and are counted against data like sending/receiving an email.

Similar Messages

If I send an imessage from my phone on my email address, will it come up on my phone bill?

if i send an imessage from my email adress instead of my phone number on my iphone, will the text come up on the phone bill ?

Not if it is truly an iMessage - to/from another Apple device using the iMessage technology.
If it is an SMS or MMS message, that is a cellular text message, and yes, it would show up as part of your cellular carrier's service.

HT3529 My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do

My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Will there be charging to my local phone bill?

I signed up for the unlimited call package to call landlines/mobiles. So is the connection fee still applicable? And will there be any charge to my local phone bill. As I see no decrease of the minutes usage from my phone bill after I start to use Skype to call landlines/mobiles.

iMessage uses DATA, not SMS/MMS services.
What can and does happen, is if for some reason the data has any issues, the messages will and can be sent as an iMessage AND SMS message, showing up on your bill.
I often get duplicate messages - sent (received on my end) as Text and iMessage.
Sprint, like all carrier reps, don't usually know much about what they're talking about.
Here's a test: turn off cellular data, connect to WiFi, and send some iMessages. Mark the date and time the messages were sent. Check your bill. There will not be any SMS charges showing on the bill, since iMessages were sent as data, not SMS/MMS.

How do I get my phone billed corrected without wasting another 3 hours?

On March 3, 2015, I ordered two “iPhone 6 plus 64 GB” along with 2 protective cases from verizonwireless.com/. The iPhones were on the edge plan, one was an upgrade and the other was a new line being transferred from Sprint. They were to be shipped overnight. FedEx attempted delivery on March 4, 2015, but we were not at home at the time. There was a snow storm on March 5, 2015 so I don’t think there were any deliveries that day. On March 6, 2015, I checked the tracking information as I had not received the packages yet. The tracking information said they were delivered but I did not have them. I had to call FedEx twice on March 6, 2015 to find out where they were delivered. They called me back and told me they were incorrectly delivered to the Verizon store and were going to attempt to retrieve the packages and redeliver them. I called FedEx back on March 7, 2015 and found out they were delivered to 14937-C Shady Grove Rd, Rockville, MD 20850, which is The Wireless Center, Inc. an authorized Verizon retailer. I went to this store that morning and the store clerk told me that he remembered them receiving two packages with iPhones and cases, and they didn’t know what they were for. He looked about the storage room a few times but was not able to locate them and called his store manager who was on his way to the store. I came back later to the store and spoke with the store manager and he told me they didn’t have my packages and that I would have to call Verizon to resend the phones. I called FedEx again on March 7, 2015 to let them know that it was unlikely that they would be able to retrieve the packages. I called them again the following week on March 10, 2015 and they confirmed that they were unable to retrieve the packages (Spent a total of 37 minutes on the phone with just FedEx trying to track down the shipments). I also called Verizon Wireless on March 7, 2015 to get new iPhones shipped. I told the customer service rep. the above information and requested to get new phones sent. She told me that she initiated a “ticket” and would call me back in 24 hours and she confirmed that she would be able to call me in 24 hours as the following day was a Sunday. I never received a call back from this customer service rep. I called Verizon Wireless again on March 10, 2015 to check to see if new iPhones were sent and when I should expect to receive them. The customer service rep. told me I should call back tomorrow as there was no update to the “ticket.” So I called back on March 11, 2015 and got the same response that there was no update to the “ticket” and to call back tomorrow. So again I called back on March 12, 2015 and at that point I just wanted the nightmare over and the orders canceled and refunded so I could maybe try ordering again at a later time(Maybe with another phone carrier as my years of loyalty was running thin). The third time was the charm so I thought, the customer service rep. on March 12, 2015 told me the orders were canceled and my plan would go back to what I had before the orders as well as refunds for the protective cases. Well that has yet to correctly happen. I received a refund for one of the protective cases on March 12, 2015 for $35.76, but still have yet to receive a refund for the other protective case that was charged to my credit card on March 4, 2015 for $27.81. I got a huge surprise as the nightmare continued, when I got my March 15, 2015 phone bill. It had all the charges for the new iPhones as of March 4, 2015 that I never received. So I called Verizon Wireless again to correct. The customer service rep. said it would be corrected on my next phone bill. So I waited for my April 15, 2015 phone bill and it was missing the credits that I was supposed to receive and still charging me for the edge installments for one of the iPhones that I never received. So here I was again calling Verizon Wireless, this time the customer service rep. told me that she initiated two forms to process the credits and I would be contacted within 7-10 business days. Which is where we are now, still waiting for billing credits and having already spent over 120 minutes on hold or speaking with Verizon Wireless customer service reps. and another 37 minutes speaking with FedEx customer service reps., not to mention the 20 plus minutes ordering the phones and the other 20 minutes spent trying to recover the packages at the Wireless Center, Inc. store. Over 3 hours of my time wasted and I have got nothing and the issue is still not resolved.

1st - any charges on a credit card, call the credit card company and dispute those charges
2nd - get all your paperwork together and in order of the timeline of events and file an official complaint with Verizon.
http://www.verizonwireless.com/dam/support/pdf/Notice_of_Dispute.pdf
HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE.

The lock button on my iphone 5 is broken and I want to replace it at an apple store but I haven't paid my phone bill for AT&T so my phone has no service. Can i still replace my iPhone 5 whether or not i have to activate my phone with AT&T? Help please

Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??

The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

The wrong name of the message sender appears. The phone also does not notify the receiver. This started after we purchased in iPad and attempted sending that phone an iMessage.

When sending messages to one of our iPhones, the wrong name of the sender appears. The phone also does not notify the receiver. This started after we purchased in iPad and attempted sending that phone an iMessage.

Hi buddy, I figured out what is wrong with that. I had the very same issue, while sending an sms via iMessage on Mountain Lion. I called the Apple guy at the Apple care support but without any luck.
At the end--at least in my case, but it could also be yours--I think I have understood what was going on. This happens when you have your Apple ID registered on more than one device. In my case, we have two iPhones--one for me and one for my wife--but with the same App Store account. So, when I sent an sms via iMessage for the Mac, the receiver was shown my wife's iPhone number.
I hope I have been clear enough, you know, explaining this in a foreing language is always painful...
Ciao,
Antonio
P.S.: this could be true for similar issues (iMessage wrong sender) that I've read in the Mountain Lion, iPad and iPod forums.

Itunes application store bill to your phone bill

When buying applications off the app store, is it possible to get billed to your phone bill instead of visa. So that what ever u got over the month will appear on your phone bill.

Dang so you can only use credit card or visa, there is no way of it being applied your phone bill? That *****

When on=line banking, or checking my cell phone bill, I can't download my statement or phone bill, the page will pop up, but will remain blank. No problem with I.E. What setting needs to be changed???

When I'm on a secure site, like my bank, or my cell phone account, I can't download my bank statement or cell phone bill. If I click on my bank statement, it will take me to a page with the list of my statement months. When I click on a month, another page will appear that says "about blank", but then nothing appears on the page. I'm guess it's a security setting, or a proxie setting, but I don't know which, or what to change it too. Help?? If I use I.E. (which I hate to use) everything works okay. Same problem if I try and download my cell phone bill from Verizon. Thanks

Thanks for your help firstly.
No I don't have any firewall that I know of that could affect the Desktop app. I have reviewed the link you sent across and the results are as follows:
1. Make sure you can connect to the internet.
Yes, internet is all good... no problems here.
2. Make sure that you can access secure sites:
Yes, I can access secure sites as tested by the example in the list (https://www.adobe.com).
3. Check your hosts file.
Test successful after going to: https://lm.licenses.adobe.com
Moving on to reset the hosts file...
I've followed the instructions and I get to "Select the hosts file and open it".
If I simply double click, then the default is to open in TextEdit.
Once open, I go to find File > Save As, but it only says, "Save a Duplicate" and then once I save a duplicate, I don't know where to save it because the Save window only shows the basic folders and I don't know how to get back into the /etc folder from the Private files.
More instructions please, if possible?
Thanks again

Cannot view PDF of phone bill

Since the latest update I am getting really frustrated with the security, it is a pain all i want to do is view my phone bill - it is a PDF from my account on Virginmobile, the Mozilla help discussion is a circular message with no solution. I have made the updates automatic I have installed a PDF viewer, I have tried restart and all NO luck and I am now out of time..... I have to just not use Firefox as my browser to get the bill and if this is the same for my other accounts I will have to make another browser the defalt :( !

Hi Phil,
Sorry to hear you've been having trouble viewing PDFs pf your phone bill; it does sound frustrating.
I'm with Virgin Media as well (for internet and TV) and can access my bills okay, so there must be a way to solve your problem.
To get started, you please give some more information about the problem? What happens when you try to open the PDF? Do you see any error messages? Does any extra software load?
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

Incoming Blocked Calls not appearing on my phone bill

Hello - I have recieved several blocked calls, however they don't appear on my phone bill. Why is that? How can i get a record that i received blocked calls? Best, ML

You might want to read a bit about FaceTime and look through the iPhone user guide. It may save you some time and frustration because many of these basic questions are answered there.
https://www.apple.com/ios/facetime/
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

I'm trying to add the email address for my verizon phone to iMessaging. In order to verify, you have to reply to an imbedded link in the message. Unfortunately the link is truncated. Any idea how to get around this?

I'm trying to add the email address for my verizon phone to iMessaging. In order to verify, you have to reply to an imbedded link in the message. Unfortunately the link is truncated. Any idea how to get around this?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

If you switch your sim card from your regular phone to the iphone will it affect the phone bill?

if you switch your sim card from your regular phone to the iphone will it affect the phone bill?

If you have a smartphone data plan it wouln't change it. Otherwise it would force you to choose a smartphone plan. But why don't you just call AT&T and ask? And why do you want to use your old SIM? You can just activate the iPhone with its SIM if the phone is new, and if it's used AT&T will give you a new SIM. Either way you will keep the same number.

My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone

My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone? Please help

Jmartin31 wrote:
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone?
No.
See this -> iOS: Forgot passcode or device disabled

Numbers / names on phone bill

Before this new system I had created an address book and virtually all the numbers on my phone bill came up as names which enabled me to allocate costs from the 150 or so numbers which are in the address book. While the address book remains, all the names allocated to numbers have gone so that I am faced with a long list of numbers on my phone bill. Whilst it invites me to suibstitute names for numbers, I am effectively being asked to start again with something I have built up over a number of years. Is there some way in which I can call back all the names or have the pages been revamped with the deliberate intention of upsetting customers and perhaps sending them to other providers? I write both as a customer and a shareholder.

Hi Marylynn1949,
Welcome to the forum.
I can add your details to the fault report, as I mentioned in Crayfish's thread is it a known problem with some eBilling profiles and it's being worked on.
Please drop me an email with your BT account details and eBilling username to [email protected] and I'll get back to you.
All the best,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HT3529 Phone bill iMessages

Similar Messages

Maybe you are looking for