HT3552 I have purchased a game for my grandson in error thinking it was free, can I get a refund.

I have purchased a game for my grandson in error thinking it was free, is there anything I can do to get this refunded ?

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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I purchased quicken through the app store and it will not download. Can I get a refund for the app?

I purchased quicken through the app store and it will not download. Can I get a refund for the app?

Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection

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I have a cd changer cdp-cx355 showing table error, think it was knocked out of alignment while being moved how do you make sure its aligned

Welcome to Apple Discussions, rnmed13
Sorry you are still having problems.
See if this post by parkersal helps you:
http://discussions.apple.com/message.jspa?messageID=4246676#4246676
Jim
Mac OS X (10.4.9) G5 DP 1.8 External iSight

I have the iphone3g and for some reason my contacts are now gone. how can i get my contacts back

please help

You probably have "iCloud...." on. Uncheck it.
If the contacts are "gone" and they still are in your Addressbook on the Mac:
connect the 3G with the USB cable,
click on the iPhone icon in iTunes,
on the "Info" page "Advanced" part (scroll down) check "contacts" under "replace this information on my iPhone" and the click the "Apply" button at the bottom of the page: it will just this one time overwrite the contacts database on the iPhone with the Address book on your mac....

The photo shop elements I purchased was incorrect can I get a refund?

How do I get a refund on an app that was not what I wanted?

Sorry, but Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS

Have had my iPad 2 for 3 months. All of a sudden I can't get on line either with WiFi, which is working with my computer, or via the 3G celluar. What's wrong? How do I fix it?

I have had my iPad2 for 3 months. All of a sudden I can't get on line with either my WiFi, which works with my Mac, or 3G celluar. A locked icon appears in the upper right corner of my screen near the battery indicator? Apple support tells me to go "Settings" and click "Reset Network." Cannot find a "Reset Network" button. What can I do to get on line?

Thank you, Sir. You are a genius. I'm now on line and appreciate your help very much. The "reset" button was at the bottom, out of my sight, until I scrolled down as you suggested.

HT204053 I am thinking of getting my own Ipad instead of sharing with my spouse. I have purchased some game apps, could I download them to a new Ipad and not pay again for them?

I am thinking of purchasing another IPAD instead of sharing our current one with my spouse. I have purchased some game apps, will I be able to download them to a new product without paying again for the same games? Also I have a couple of books, can I do that too?

Yes, you can. See:
http://support.apple.com/kb/ht2519
Regards.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

I have purchased a new iPhone on the online store, but how come Apple can send me an repacking old device (with scar on both the border and the cable port)!!!! And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons??

I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.

Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly.

Iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

iam from india i have purchased iphone 3gs for seconds and i restored it, after restore completion i got a problem of no sim installed .... iam worried plz help me what to do

dheeraj2468 wrote:
now what i have to do ? :-(
Return the phone and get your money back. That phone was hacked and is now permanently damaged.

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here.

I have purchased (veranda magazines) for my IPHONE which I would like to use on my macbook air. Do I have to repurchase these app or is there some way to get them in my macbook air with no charge?

i have purchased (veranda magazines) for my IPHONE which I would like to use on my macbook air. Do I have to repurchase these app or is there some way to get them in my macbook air with no charge?

Veranda Magazine is a free app available for iOS devices in the iOS App Store. You then purchase a Veranda Magazine subscription from within the app. In other words, the app itself is free, but the contents are not.
There is no way to duplicate or import this to a Mac. Your Mac runs a totally different operating system.
iBooks can now import to Mac since OS X Mavericks came out about a month ago. But that does not apply to magazines or iOS Newsstand publications.

HT1386 I have purchased a book and it went (accidently) to my PC. How do I get it from PC to iphone 5? the book now has an "epub" extension. Thanks for anyone who can answer! Frustrated !!!

I have purchased a book and it went (accidently) to my PC. How do I get it from PC to iphone 5? the book now has an "epub" extension. Thanks for anyone who can answer! Frustrated !!!

I'll assume that you are referring to purchasing a book in iTunes. If that is the case, you can transfer the purchase with the phone, or you can sync the phone and iTunes.

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

You will not be charged again. See the following Apple article:
How to redownload purchased apps from the App Store

HT3552 I have purchased a game for my grandson in error thinking it was free, can I get a refund.

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