HT3552 itunes is chrging me for things that i did not purchase

im so mad because itunes took money out of my bank account with out my permechine when did not purchase nothing they took more than 35$

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  • TS1424 i have been charged for something that i did not purchase

    i have been charged for something that i did not purchase

    Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

    Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

    No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
    Change your Apple ID here
    And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
    Pete

  • I was charged for something that I did not purchase

    I was charged for a purchase that I didn't make

    This is for the U.S. iTunes Store.
    https://expresslane.apple.com/Issues.action

  • How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

    I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

    I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
    There is currently no way to do this on your own.
    And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

  • Since my software update none of my music that I did not purchase through itunes work on my iphone? It sees the songs but none play.  How do I resolve this issue?

    Hello,
    Since I updated my iphone none of my music that I did not purchase through itunes no longer works on my iphone.  It is weird, the music is on the iphone but in gray and the iphone does not recognize it.  The only songs that I could play are my songs that I downloaded on my phone that were purchased through itunes. 
    Another error: When I purchase a new song on itunes it doesn't put the song in my purchased playlist like it used too.  In order for me to play that song I just purchased I have to go back to the itunes store and play it directly from the place I purchased it from which is super annoying.
    Frankly I am really disappointed with the constant errors from upgrades that should be "Up grades" Not "down grades".  Not sure why is going on but not seems to work the same anymore.  Does anyone have any idea what is wrong with my iphone music?
    Thank you,
    Dago

    You will probably lose the music.
    Why is it not on your computer?
    Have you failed to maintain a backup copy?

  • I have been receiving billings / charges from itunes that i did not purchased.

    i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • HT4009 I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and I need to have the funds refunded.

    I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and need to have a refund!

    http://www.apple.com/support/contact/

  • How do I delete music from the cloud that I did not purchase

    I have several songs on my iTunes library that I did not purchase. how do I delete these? There are some songs that are objectionable. Thanks

    Hi there fredfromclearwater,
    You can accomplish this by hiding your purchases in the iTunes Store. The article below has more information. 
    iTunes Store: Hiding and unhiding purchases
    If the song was uploaded via iTunes Match, this next article outlines how to remove it.
    iTunes Store: How to delete songs from iCloud
    -Griff W. 

  • TS1702 what do you do if you get billed for an app you did not purchase?

    I received a bill for an app I did not purchase.  How do I reconcile this issue with iTunes?

    Contact itunes support
    http://www.apple.com/support/itunes/contact/

  • HT3702 I was billed for an app i did not purchase

    I was billed for an application i did not purchase. I was emailed the receipt and it has been taken out of my bank account.

    Assuming this wasn't for an in-app purchase you forgot or made inadvertently, first change the password to your Apple ID in case someone else has been able to obtain access. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I was charged for an app I did not purchase.

    I was billed on my credit card for an app I did not purchase, how do I get credit back?

    Here:
    How to Get a Refund from the App Store
    or
    Apple - Support - iTunes - Contact Us

  • There is a bunch of music in my library under "purchased" that I did not purchase. where does this come from?

    there is a bunch of music in my library under "purchased" that I did not purchase. where does this come from?

    It is possible you accidently added these songs to it. Even though the Purchased playlist is kind of a smart playlist you can still drag and drop songs from your library into it.

  • Deleting songs that I did not purchase.

    I purchased about 14 songs. When I tried to sync other songs were downloaded that I did not purchase and that I do not want on the ipod. How do I delete these songs?

    Follow the instructions in this article.
    (18755)

  • I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make.  Amounts and days that I did not purchase anything from ITunes.

    I have received charges on my credit card from ITunes for amounts that I have not made.  There are 6 different purches on 3 different days.  One day the two amounts were 20.95 and 20.96.  The previous day the amounts were both 109.99.  The day before that they were 139.99 and 99.99.  I have tried to contact ITunes, but no answer.  The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA.  I did not make any of these purchases, did not receive an e-mail about what was even bought on these days.  Anyone else have this trouble and resolve it?  Looks like I will be going to the bank today to cancel my card!  Very disappointed in ITunes lack of security.

    I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59"  Apple's email help desk couldn't help me because the card isn't one of my stored cards.  I was told to contact my bank.
    It seems to me that somewhere in AppleLand there is a record of the charge which is still pending.  I don't want to go through the hassle of changing cards.

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