HT3552 Why is there no e-mail to Apple or Itunes for questions on why I am being billed for more than I acutally got. they have no simple was to get to them at all this is rediculous
I purchased 19.99 of coins and they billed me 54.00 for the 60,000 coins. Why is it so hard to get to the billing section e-mail to correct this billing error before they zap my account. you try to call a recording comes on to contact apple then you get everything but what you need
Very Ticked
There is no telephone support.
You contact them by clicking Support at the top of this page, then clicking the link under Contact Us.
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Old erroneous Apple ID keeps coming up. It keeps me from updating apps etc. how do I get rid of it? I have a valid ID that works when I can get to it.
Old erroneous Apple ID keeps coming up. It keeps me from updating apps etc. how do I get rid of it? I have a valid ID that works when I can get to it.
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My ipad doesnt want to charge in the car charger
What are the electrical specs of the car charger? The Apple wall charger is rated at 5V and 2A. If the car charger does not output 2A @5V, you'll get the not charging message. However, it will still charge, but very slowly.
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My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
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Vendor ID 0x8086
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AzureCanvasBackend direct2d
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Library Versions
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Experimental Features
Name ID Description Active End Date Homepage -
Why am I being billed for e-mail when I have a BT ...
We moved back to BT for Broadband and TV so I could retain my BT email without having to pay extra for it, but I am still being billed. Why is this?
If you were paying for BT Premium email you would need to cancel it if you no longer want it. It will not automatically be cancelled when you become a BT customer. Call BT on 0800 111 4567.
Before doing that make sure that the email address is linked to your BT Broadband account. See link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/44864/~/bt-mail%3A-can-i-link-my-existing-email-addre... -
Prior to syncing my iMac & MacBook Pro, in my Bookmarks Drop Down Menu, all of my Bookmarks had coloured icons - now they have disappeared - how do I get them back?
Try to set the Boolean pref <b>image.mem.decodeondraw</b> to false on the <b>about:config</b> page
*[https://bugzilla.mozilla.org/show_bug.cgi?id=705516 bug 705516] - Missing Favicons in the Application Menu Bar (comment 9)
See also:
*CheckPlaces: https://addons.mozilla.org/firefox/addon/checkplaces/ -
I just got a new iphone 5 but cant send text message more than 1 person! I have group message ON. Why this is happening?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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Since I updated to iCloud, (which may or may not be related) Mail on my MacBookPro 10.6.8 has been unable to connect to MobileMe more than once or twice per day. Mail on my iPhone 4 and my old iMac has no problems. When there is no service a yellow warning triangle appears adjacent to the Inbox and Connection Doctor reports,"Trying to log into this MobileMe IMAP account failed. Verify that username and password are correct." Since it does fetch Mail from time to time they cannot be wrong.... can they? Should I update to 10.7 and if so what does that entail?
You have been using MobileMe's email settings, which sometimes continue to work for a time after migration but then get turned off. iCloud's mail server settings are different. Strictly speaking Lion 10.7.2 is required for iCloud, and on that Mail is set up automatically.
Snow Leopard cannot access most of iCloud's facilities, however you can set Mail up manually to access your email. The method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
The situation with iCloud and Snow Leopard is described in detail here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html -
I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank youI'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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Does anyone else get calls from "Peoples' Connect U.S.A." indicating they have received error signals from our computer that that all drivers are going to crash and that our system is at high risk?
I get about one a day, usually saying our Windoze computer is infected (we don't have a Win computer). I cheerily thank then for calling and say I need to transfer them to our IT manager (I'm a home user so no such thing), lay down the phone near a radio with elevator music, and go about my business.
One person reported here within the last month that they fell for the trick. The callers ended up with $600 of her money for something that did not need fixing. They also ended up with her credit card number, her phone number, and her e-mail address. They had a good day; she didn't.
As most of these calls come from overseas (I call them "Mike from Mumbai" calls), the FCC can't do much but wring their hands. They've not been able to stop the "Rachel from Cardholder Services" robo-calls that have been plaguing US households for nearly a decade. -
I can no longer download music from itunes store. It happened when I was trying to download songs dragged into a playlist. I tried to download more than one at a time. It stopped. Now I cant download at all. Even rebooted my machine.
OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
Is there any way of putting iPhoto back as the "default download and view" programme?
iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
The default program to download your photos is set in the preference panel of either iPhoto or image capture
LN -
Recently Got a Mac Book and was wondering if there is any software that Apple recommends to import my music/pics/video from my Iphone onto my computer. I no longer have the previous computer and if I sync my Iphone I'll lose everything.
This is the iTunes for Windows forum...
You should be able to:
Backup the device to the new windows installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup! (Windows tip). For a Mac use Time Machine or Carbon Copy Cloner.
tt2 -
i started itunes on pc, then got ipod then ipad then android. cannot get al music on all devices??
Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC -
I downloaded the app Facebook and my list of contacts (they have already existed) was replaced by facebook's contacts (list). I cannot find my original contacts, ONLY MY FACEBOOK'S contacts. If I acess the Icloud, my contacts ARE THERE (all)! I don't know what happend. Can anyone help me?
Turn off facebook syncing of contacts, this should be covered in the User's Guide.
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Why am I being billed for pandora !!!
Why am I being billed for pandora when u download the app for free
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll normally be most likely to get help with this sort of issue if you ask in the general iTunes forums.
Answering quickly, though, Pandora offers both a free level with ads and a paid level without ads. You apparently subscribed to the paid level. You should be able to unsubscribe via this information:
http://support.apple.com/kb/HT4098
If not, contact Pandora.
Regards.
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