HT3562 unable to unlock screen

how do i unlock screen?

Then maybe you should have said that. Turn off the rotation lock. The manual can be found here: http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

Similar Messages

Unable to unlock screen

Ipad unable to unlock screen and malfunction.

iPad disabled?
Forgot passcode?
Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

Unable to unlock screen when i receive message notification in locked screen

Hi,
I am facing a software issue in IOS7 in iPhone5.
Whenever i receive Message Notification in locked screen mode, i am unable to slide & unlock the scrren.
I can open control centre, but cannot touch anything. I can open Notification, but again of no use.
Every time this happens and i have to power-off and restart my mobile.
Any solutions from anybody????
Regards,
Krish

Here's basic troubleshooting for iOS:
Basic Troubleshooting Steps for iOS
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

IPhone 5 Unable to unlock screen Please help?

Iphone 5 screen not responding to swipe to unlock. I have restored the phone as per previous discussion posts including the newest update, Synced with ITunes
,still just getting the Hello which is scrolling across screen in different languages. Unable to swipe to unlock?

minhquan4795 wrote:
I just need to find the owner of the iphone 5 have this imei <edited by host>
You got the iPhone from him. You know how to contact him.

I have just downloaded iOS update but this has locked my iPad screen. Screen shows iTunes symbol with white arrow and padlock below it. I have tried to reboot but I am unable to unlock screen. Can anyone help with this please.

I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?

What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Just in case you need to use recovery mode.....
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

HT201263 Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour

Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I am unable to unlock my touch slide in iphone 4

i am unable to unlock my touch slide in iphone 4

Hello Manumathew53,
It sounds like you are swiping your screen to unlock your phone but it is not swiping. Take a look at the info from the following article about troubleshooting the touch screen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
Additional Information
Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
On iPhone and iPod touch, you can also use Calculator:
Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
When speaking with a Mac Genius or Service Provider, you can use this information to assist with evaluation of your issue.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT1212 unable to unlock broken iphone

My iphone 4 was dropped and badly damaged, i am trying to save photos etc to computer but cannot as unable to unlock as screen wont work. is there any other way of unlocking it/confirming my password, and syncing to my new computer?

No. There is no way around it short of finding someone to fit it with a new display so that you can enter the passcode (Not an easy thing to do without losing all the data on the phone) which would forfeit your ability to get the phone replaced by Apple.

No power on iPhone 3gs. Shows yellow screen, boots up then freezes at unlock screen when connected to charger repeatedly

Recently i purchased an iPhone 3gs from someone and was told that the battery was defective. A replacement battery was also given to me with the phone. I went about using it and realized it would shut down when the phone was at about 75%-80%. A week later i decided to YouTube to change the batt, figuring that would solve the issue. The phone worked fine for 5 mins then went off. It didnt come on so i figured the batt was dead. went on and connected my charger. A yellow tint screen popped up then shortly after, the apple logo. Booted up well until it got to the unlock screen. It was frozen, was unable to put in my code. 2 mins later the phone reboots on its own and the same thing happens... over and over until i disconnect the charger. The batt shows its a 97% yet it wont stay on. I've tried to research but cant find anything that works. I NEED HELP!!!

Called AppleCare this morning, confirmed that this is a hardware problem. Getting replacement.

I have an ipod touch 5 gen AND am unable to unlock scree what could b the problem

I have an ipod touch 5 gen and am unable to unlock my screen what could b the problem

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201412 cannot unlock home screen. Restored backup, still cannot unlock screen. Help!

Cannot slide to open. Get oral message, "screen locked". How do i unlock screen? I restored last backup, still unable to open home screen. Continue to get message screen locked. How do I unlock screen?

You mean you have a passcode you've forgotten? iOS: Forgotten passcode or device disabled after entering wrong ...
If you mean the screen doesn't respond to touch, then try this:
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

Unable to unlock my iPhone's SIM

When trying to unlock sim card on my iPhone 4S I see "Unlocking" screen with no reaction for a very very long time (two minutes, still no progress). When I enter wrong PIN, it shows the error, but it's unable to unlock the screen when correct pin is entered.
Any help is much appreciated.

If you try to unlock with the wrong code with three invalid codes, it will block you from trying again. You will have to get a PUK code from your carrier to unlock that and if you fail with that after 10 tries, your SIM will be dead and require replacement (possibly purchase).
I suggest you either call (if you can on another phone) Apple for support, stop by your carrier, or a Genius Bar.

Unable to unlock iphone even if itunes password is correct

Hello, I recently changed my itunes password but after my phone went to a lockscreen i am unable to unlock it using my new itunes password. I am sure the itunes password is OK because i am able to log in to icloud and even to the itunes applicaton on my PC but i am still unable to unlock my phone using the same, new password.
Please help!

The unlock code for your locked screen is not the same as your iTunes password. It is usually a 4-digit code that is a different sequence of numbers.

Sometime i got unable to unlock my iphone

i have iphone 4s,after installing ios7, if was unable to pickup the phone ,if i want to see who have called me, i was unable to unlock my screen, it got hanged but the scroll menu is still working so i have to restart my phone
so plz help me. i will be very thankfull to u

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4

HP encrypted drive :Unable to unlock media

Hello,
I have encountered a problem which caused me unable to access my laptop.
When i start my pc yesterday, after key-in my password at WinMagic screen(which is the screen before Windows start), then a pop-up shows "Unable to unlock media, please re-try after the computer restart"
So i did, but the outcome are the same with same pop-up message.
I tried searching on google and found one relevant case saying that i will have to leave my lappy for 4 days, 2 for the drive itself to encrypt and 2 for itself to decrypt.
Other case says that only HP recovery can help to restore my access yo Windows.
I do not have recovery file and that i do not want to lose all my data, please advise me what to do to resolve this issue.
Thanks so much.

I logged a support ticket about this issue. This is what i got back after a couple of weeks. I never went thourgh the whole thing as the user i had the issue with just backed all there data up and we whiped the drive and reinstalled. But see the below. The username and password probably dont work anymore but you can atleast use the below to get hp to help out. Sorry i dont have the file anymore from that ftp either. There are alot of images that go with the below as well but i just copyed the text. Thank you for contacting HP Customer Care Centre.This e-mail is in reference to theWe appreciate your patience while troubleshooting and resolving the issue. Issue: Drive Encryption Issue Please try the below steps and download the tool from the below link: FTP Access : ftp://temps2er:[email protected] Drop Box Host: h2.usa.hp.com (15.201.164.55, Failover: 15.240.92.59) Login: temps2er Password: ma!PC3zp (NOTE: CASE-sensitive)Its strongly recommended that the hard drive is backed up prior to repairing. This is an encrypted hard drive and will need to be backed up with a disk duplicator or drive dock, performing a sector by sector copy to another hard drive.Obtain the SDWmgRecovery.exe tool and SD WinPE ISO from Third Level support.Attach the encrypted drive as a secondary drive to a computer with Windows 7 (x64 bit) or Windows 8.X (x64 bit) that can boot to Windows.Once the drive is attached determine which driveletter is the encrypted drive and where the WinMagicSECURDOC.WMG file is located. Typically this is a hidden file and an OS file so check the file attributes to view and make a note of the path and the filenameWMG file.
Figure 3. WMG FileRun SDWmgRecovery from a CMD prompt in Windows with no switches and note the message it reports. If the report indicates the WMG file is contiguous and linked correctly, then proceed to step 6. Otherwise proceed to step 5.
Figure 4. WMG File contiguous and linked correctly message
NOTE: If help is required for proper switch usage, refer to Figure 5.
Figure 5. Switch usageThe following command repairs the SDSpace and re-links the MBR:
SDWmgRecovery -w "g:\WinMagicSECURDOC.WMG " - f (Assuming G:\WinMagicSECURDOC.WMG is the location of the WMG file).
NOTE: Forcing the update should not harm the hard drive. It it recommended to run the -f command to verify linking.After the initial error is corrected, install the drive back into the original computer, attempt to boot from the disk and login to Windows. At this time, the unit may start and allow a sucessful login. If this occurs the repair is completed. However, the computer may display a BCD error. If one of the following BCD errors are displayed, continue to step 7:
Boot\BCD error Status: 0xc0000098
Or
Boot\BCD error Status: 0xc000000fTo resolve the BCD Error, obtain the SD WinPE bootable disk ISO from third level support. Boot from this CD in the computer with the encrypted drive installed as the primary hard drive.
NOTE: For Microsoft Windows 8 and 8.1 computers, disable Secure Boot within the F10 BIOS setup. Also switch the Mode from Native to Hybrid to allow the computer to boot from the CD.Navigate to the TBLauncher.
Figure 6. TBLauncherRun the SecureDoc Recovery Plugin then click the users drive in the Disk Status screen (Usually Disk 0) to expand the drive and show all the partitions. One drive partition should show a key by it at this time. If it does not, as shown in Figure 7, perform steps 2 – 5 again, or you may want to engage 3LS for assistance.
Figure 7. SecureDoc RecoveryUnlock the encrypted partition. Use one of the following methods to unlock the encrypted partition.Use the customer´s login name and password to unlock it.Use the original backup DAT file to unlock it using the following steps:a. Select or highlight the encrypted partition.Click the Unlock buttonSelect the correct Disk, User, and enter the customer´s password or click the keyfile tab and specify the location where their backup.dat file is located.
Figure 8. Location of status and disk
Figure 9. Select disk and enter passwordOnce the encrypted drive is unlocked, the following message will be displayed:
The media was unlocked successfully
Figure 10. Unlocked messageFrom TBLauncher, Run the Q-DIR utility and verify which drive is the System Partition, and the proper path to the Windows folder. Typically the C partition is the System drive, and d:\Windows is the path to the Windows folder but this can vary from drive to drive.
Figure 11. Q-Dir utilityFrom the TBLauncher, launch a CMD prompt and use the following command to repair: (Assuming the C drive is the System partition, and the D drive has the Windows folder on it).
Bcdboot d:\windows /s c:
Figure 12. Repair commandEnsure the message "Boot files successfully created." is displayed after running the BCD Boot command. If the message was not displayed, review the previous instructions , the drive was not unlocked or the command may have pointed to the wrong drive letters and paths with the switches.
Figure 13. Success messageIf a successful message is displayed shutdown.If any F10 settingswere changed in step 7, configure them back to theoriginal settings.
NOTE: Do not restore defaults.Start the computer and attempt to login to Windows.

HT3562 unable to unlock screen

Similar Messages

Maybe you are looking for