HT3576 my Iphone 5 says i cannot get mail because server is down
my Iphone 5 says i cannot get mail because server is down
The incoming mail server is down - it happens to all of them at one time or another.
Check with your email account provider.
Similar Messages
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Sometimes when I am not at home and I Am trying to get my email I get a pop up that says "cannot get mail because user I'd or password is incorrect". But they are entered correctly.
My Gmail account did the same to me, I had just downloaded pictures from my camera memory card and thought it had something to do with it. My son said his Gmail has done this to him off and on for three years. He said he just leaves it and comes back a hour or more later and it works fine. I tried to change my password and got my whole Gmail account snarled up in a big fur ball!! It took two weeks to get it all straightened out. I will try leaving it alone next time or just start a new account. Good Luck
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I have an iphone 4. When I go to my mail, I get a pop up that says "cannot get mail, server failed" how can I resolve this?
I guess he/she open Notes in Gmail settings. This archives (one way sync) notes in gmail account under notes label that is invisible if you are using the standard gmail setup on your iPhone. You can see it on desktop browser, Safari or gmail app in iDevice. Am I wrong?
Sorry for bad English. -
Subject
My gmail says I cannot recieve mail because my user name or password sure not correct they are correct what should I dosetting>mail>click on your gmail account>delete account> add account> re add your gmail account
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Why do I get message "cannot get mail because another device is in use?
Why do I keep getting "cannot get mail because another device is in use"?
Are you logged onto your mail account on a different computer?
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Tracking Mail Flow " user cannot get mail from server"
Please help to tracking message from mail flow on ECP. Why user cannot get mail ?
Delivery Report for [email protected]
Pending
3/19/2014 9:36 AM exchmb01.test.in.th
The message has been transferred from exchmb01.test.in.th to
exchmb02.test.in.th
3/19/2014 10:33 AM exchmb01.test.in.th
No further information is available about this message because the logs are no longer available.Hi,
I recommend you enable message tracking, using the following cmdlet:
Set-TransportService xxx -MessageTrackingLogEnabled $true
And then use message tracking log to check if there is any information.
Here is a helpful article for your reference.
Message Tracking
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support -
I just upgraded to iPhone 5 and every time I try to.add my aol email account, I get the message that my username or password is incorrect so I can't get mail. Does anyone know how to fix this?
Go here, do this:
http://www.google.com/accounts/DisplayUnlockCaptcha
See if that fixes things. -
Cannot get mail. Server error. Contact your administrator. iPhone 4
Help! My mail was working fine until I updated to the latest iOS 5.0.1 software. Now all my most current emails in my inbox are no longer appearing on my iPhone (still on PC) and getting the error message. Any suggestions?
Hotmail. On my PC I use Windows Live if that makes a difference. I've not tried to delete it as yet because I don't want to loose everything in my calendar. Frustrating that it's been working for the past 18 months but not now after the update...
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TS3899 Cannot get mail because gmail user name or password is incorrect
Need assistance in trying to get mai
Try going to settings then go to mail and then click sign out and then sign back in. That may work.
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My iTouch is telling me it cannot get mail. Server is wrong etc.
How do I fix this? Pandora, internet etc...nothing!
It sound like your real problem is that yuo can't connect to the internet.
- I you go to Setting>wifi what is shown? What IP addes was assigned to the iPod?
- Power off and then back on your router.
- Got to Setting>General>Reset and select reset network settings.
- Try these:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
If it is only a mail problem come back with more specifics. -
Cannot get mail/Incorrect password
I recently restored a replacement phone and now I cannot access my Gmail. I get a message stating "Cannot Get Mail" because of an incorrect password. However, I can log into Gmail in Safari using the password my phone is saying is incorrect. Please help!
Hello bailsinthe6,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with the mail account on your iPhone 5. We have a great set of troubleshooting steps available that usually resolve issues with mail, so let’s give these a go:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/ts3899
First, try these basic troubleshooting steps:
1. To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
2. Log in to your email provider's website to make sure that the account is active and the password is correct.
3. Make sure your settings are correct using Mail Settings Lookup.
4. Restart your iOS device.
5. Delete the affected email account from your device.
1. Tap Settings > Mail, Contacts, Calendars.
2. Tap the affected email account.
3. Tap Delete Account.
4. Add your account again.
Follow these steps for specific alerts.
"Cannot get mail"
Make sure you entered the correct password. If you enabled two-step verification through your email service provider, contact them to see if you need a special password for your iOS device.
Cheers,
Matt M. -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
I have an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. I have to hit ok a couple of times and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th
i would suggest deleting and readding the mail account in settings > mail contacts calendars
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on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve mail) Ive done the turn on and off thing,thanks
i had this problem a couple times. Try:
1) to restart your iPhone (turn off and then on)
2) connect to a different network or use cellular (it may be a network problem)
3) delete your mail account from Mail app, and then add it back in
4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
hope this helps. cheers! -
On my Iphone 5 it says cannot get mail. The connection to the server failed.'Please advise how to fix
If it is new phone, your password may not have transferred. Go to Settings - Mail and click on acct you are having issues with - where it says account click and reset your password. It should work from there. I had the same issue
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