HT3591 I was about to download (buy) some music from ITunes when they said I had to answer these security questions, however I've never answered in my hole apple experience which has left me unable to buy anything because I don't know my security question

I was about download music when it then asked me for my security questions. The problem for me is that I've never answered these questions ever in my hole apple experience and even if I did, I've 100% completely forgot about them. I then decided to email a link to deactivate my questions however this email from Apple had never come, I'm know left unable to download music, apps, and books.

You need to manage your Apple ID and change your security question there.

Similar Messages

My Apple ID is only limited to Indonesia iTunes Store. I would like to buy some music from iTunes USA Store. How could I use my Indonesia-based credit card in order for me to buy music from another iTunes store? The iTunes Indonesia store is very limited.

My Apple ID is only limited to Indonesia iTunes Store. I would like to buy some music from iTunes USA Store. How could I use my Indonesia-based credit card in order for me to buy music from another iTunes store? The iTunes Indonesia store is very limited as it only sells apps and books products.

No Way... i've got simillar problem with bmonteo... wanna cry

My iTunes library has completely disappeared during a download of some music from the store

This morning, during a download of some music from the iTunes store, iTunes appeared to crash, as the downloads all paused and the spinning wheel appeared. Itunes then shut itself. After reopening it, all of my music, apps, vids, etc (everything), had disappeared, and iTunes was basically blank as if I had just opened it for the very first time on my computer, with iTunes match, Home Sharing, etc all signed out.
I know this has happened for other people but having looked through the discussions they all seem to be under different cirumstances. I'm running a mid 2012 2.9 Ghz macbook pro with 8GB memory, on OS X 10.8.5, with itunes version 11.1.1 which I updated to, around a week ago, when prompted to by the app store.
I've located all the music files on my hard drive in the iTunes media folder and everything appears to be there, just no longer showing in the iTunes app. I know that if I sign into iTunes match that I'll be able to access my library through that online, but I'd like to access the music on my hard drive so I don't need an internet connection to listen, so is there any way of just re-directing iTunes to the media folder or do I need to just import everything from that folder manually?

Should also add, that when opening my iTunes preferences that the iTunes Media Folder Location appears to be the same one that supposedly has all the files in it. If I click change then I can see all the music, vids, etc that are on the hard drive, yet still nothing is showing in iTunes.

I'm trying to buy some music and iTunes says there is not enough memory available?

I'm trying to buy some music and iTunes says there is not enough memory available?

I found the answer for real. I called apple and talked to some dude. All you have to do is clear your payment information, save it and then re-enter it. thats the bug, thats it.
go to the store drop down menu on the itunes toolbar... click view my account... click edit payment information... select 'none' for your credit card...click done... then try and buy your music... if you have a gift card or whatever. if you are just using your credit card or debit card, re-enter your payment information.
it worked for me i hope it works for you.

I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask apple id confirmation from me. I never confirm anything because I don't know,the link's attached, it's legal or illegal.

Dear Apple support team,
I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask my apple id confirmation from me about 6-8 emails. I never confirm anything because I don't know,the link's attached, it's legal or illegal.
The latest link (just be sent to my email 1 hr. ago) : http://www.smartpixeladv.com/proma/Login/index.html
Text is:
Dear Customer,
We recently noticed an unusual activity in your iTunes account. Please complete the process to confirm your
informations.
Confirm Now>
This link will expire three days after this email was sent.
If you don’t make this request, your account will be blocked for security reasons.
Apple Support
In my opinion, i think "http://" should be "https://" right? Or Apple should show the link on your website that we can find, re- check and click by ourselve. Or Apple should do "How to confirm apple id" on your main page. ( in fact i'm not sure you already done "How to" on your website yes or not, because I cannot find it)
The apple id is sensitive security, it's concerned personal security and any credit card payment so please understand me that's why i must to interrupt your team to help me to solve this problem. I'm scared my account will be blocked. Please advice me.
Wassa. (BKK)

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

Hi I Havent Buy Any App From Itunes But They have Charge me Rs 50 4 Times

Hi I Havent Buy Any App From Itunes But They have Charge me Rs 50 4 Times

You've checked the purchase history on your account by logging into your account on your computer's iTunes via the Store > View Account menu option - that should include a Purchase History section with a 'see all' link to the right of it which you can click on to see a list of your purchases.
If nothing shows there and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days, though I believe that it's Rs 60, not 50) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Okay so my ipod got disabled, so i had to restore it and i was wondering how to get my music from itunes to my ipod?

okay so my ipod got disabled, so i had to restore it and i was wondering how to get my music from itunes to my ipod?

You can sync it to your iPod by:
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod.... and follow the instructions.
You can also redownlaod iTunes purchases directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS3297 iTunes error coe 8012: cannot download newly-purchased music from iTunes store.

iTunes error coe 8012: cannot download newly-purchased music from iTunes store. Anyboy else get this looping error?

Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
I hope you all find this helpful in solving your problem.
Good Luck,
Bill

I have purchased some music from iTunes, how can I play it on my ipod shuffle

I have purchased some music from iTunes, how do I get it on to my ipod shuffle

Make sure your computer is authorized to play the music you purchased on your computer (Store > Authorize this computer)

HT201263 After updating to ios 8 through itunes, I lost my music and now I cant transfer some music from itunes (macbook pro) to my iphone 4s back

After updating to ios 8 through itunes, I lost my music and now I cant transfer some music from itunes (macbook pro) to my iphone 4s back. Any idea how can I do that?

After posting this, I've since found out that my iOS iTunes App on my iPhone 6 Plus works all OK when on WiFi, it just won't work when on the data/3/4G connection.
Anybody else having this same issue since updating to iOS 8.3?

I cannot download free Bollywood music from itunes

I can't download free Bollywood music from iTunes

Welcome to the Apple community.
Is the store that offers this content your local store and are you using the correct details for location in your settings.

In Afghanistan - phone has never been jailbroken. Was updating iTunes when message said phone had to be restored. When tried to restore phone goes process then at very end i get error code "-1".

This is my first iPhone. It's an iPhone 4, purchased the end of June 2012 through Sprint. I deployed to Afghanistan September 1st and have only used the phone for the camera, alarm clock, flashlight, etc. since deploying. I traveled to Germany a few days ago and have WiFi access. As soon as I connected, both my MacBook and iPhone had software updates available. When I attempted to update my iPhone I received a message saying there wasn't enough space available for the update. I removed all music from the phone and successfully installed the update.
I opened iTunes in order to sync my music back to the phone and recieved a notification that an iTunes update was available for the phone. I downloaded the update. Then I received a notification that the phone would need to be restored before it could be used with iTunes. I clicked "okay" then "restore iTunes". It then went through a series of restoration steps (extracting software, verifying, preparing and restoring iPhone software) before it verifies then shows that it is restoring iPhone firmware. At the very end an error message comes up "The iPhone could not be restore. An unknown error occurred (-1).
I read about this same error code in this community and all the answers say there is no help because that error code indicates the phone has been jailbroken. My phone has never been jailbroken.
I have been without my multi-tool since the day I stepped foot in Germany. I will be returning to Afghanistan in a few days and won't be stateside until April or May. Any and all assistance is greatly appreciated!

Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store?

I need to know how to delete downloaded videos and movies from iTunes when the instructions on the support page does not work. I have swiped the selections from left to right on the phone and nothing happens.

Hello.
I need help deleting videos, tv shows, and movies downloaded from itunes. I have followed the instructions to delete from the macbook, I selected the videos I wanted to delete and right clicked to delete. Nothing happens. When I double click on the video it still starts playing. I also followed the instructions to delete the videos from the iphone by swiping from left to right with nothing happening. I opened the videos on the ipad and there is no edit selection like in the instructions on the support page. Can you please tell me how to permanently remove this content so it doesn't try to copy from each device when I want to back up the Iphone and Ipad to my macbook. Thank you.

Hi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy

ITunes 7 deleted "Downloads" folder of music from iTunes and iPod

In iTunes 6 I had iTunes point towards "My Music" folder in windows for my library.
One of the folders in "My Music" was called "Downloads".
NB: the music in "Downloads" is NOT my music downloaded from the iTunes Music Store... it isn't copy protected etc...
Upon upgrading to iTunes 7, i got !'s next to all my 'downloads' music.
I checked the folder and non of the music was there... all completely gone.
I do have a back up of this music, so not all is lost, but the backup is at home and I won't be able to get it for a few weeks.
So in the mean time, I plugged my iPod in, hoping to copy the downloads music off it to use until i could get my backup.
When i plugged my ipod in I got that nice new overview screen of whats on your ipod and it told me there was an update available. Ok thats cool, I'll download it an install it later (so i chose that option...)
As soon as I had done this, the iPod started updating itself and poof... all the downloads are gone of the iPod!!
Ive never had this happen before, usually if there is music on the ipod that isn't in itunes it just leaves it in there and syncs what is in my library.
I then went back to the Downloads folder in My Music to do some investigating. It turns out there were some itunes related files in there. What! iTunes deleted my "Downloads" folder, and replaced it with its own one? Grr...
Unfortunately i didn't write down what those files are, but I believe they were the files for the iPod update.
The update of my ipod actually failed and i can't get it to work... and since that has happened, the downloads folder isn't even there at all anymore. My guess would be that if i could get itunes to do the update again, the folder would reappear with those files again.

HERE IS A way too long diplomatic rant:
This is my third post on this subject. This is a real problem. And it strongly appears (based on what I've been reading from others, plus my own experience) that the new iTunes is the culprit.
But this problems is not limited to a folder named 'Downloads'.[/b.] ITunes, somehow, and for some reason, will delete entire album folders of music in the default 'Music' directory.
Here's what happened to me. Mind you, this involves music I converted to MP3's from CD's I own. I buy about ten-twenty CD's a month, so this is not some Orwellian nightmare affecting merely downloaded songs--purchased or otherwise.
Here is a typical example of what's happening:
BEFORE iTunes v7 was installed:
-An 'Artist' folder named 'A Perfect Circle' contained the following 'Album' folders: 'Mer De Noms', 'The Thirteenth Step', 'eMotive'
SHORTLY AFTER iTunes 7 (about a month or so ago):
-Perfect Circle folder contained only the eMotive album. The rest were gone: this means not in the trash. Not moved. No where on the HD. Simply zapped.
I've lost MP3 albums from purchased CD's from Bob Marley, Led Zeppellin, Bjork, etc. It has affected at least 50 artist folders. I rip entire albums that I buy: I'm not trying to pass judgement though. I just want the point to be driven home that this bug is big, and it's affecting people who have spent much time and energy legitimately converting their music collections.
Am I missing something? I know I'm not alone in this, but this bug doesn't seem to be getting the attention it deserves from Apple. This is a major screw up. HAS APPLE RELEASED A STATEMENT? Forgive me if it has. But I can't find it. Maybe it's right under my nose?
Anyway, I do have all my music backed up on CD's and DVD's where they can't be corrupted. And all those discs are copied and stored in a remote location, in case of fire. This might seem extreme, but when you've spent a year of your life converting hundreds of albums and tagging them meticulously, you don't take chances. The only problem with this backup method is that my backup is spread out over many, many read-only discs. Moving it back to my hard drive will be laborious.
Can someone tell me if Apple has addressed this? Because I don't want to use iTunes at all if it is going to delete files. And I DON'T care if this is some function I'm not aware of. Any software that would delete files, either mistakingly or through some helpful feature is bad software. Deleting files (w/o even sending it to the Trash!) is one function that ought not be automated, or performed by any application other than the OS itself, under direct control from the user. I've turned off the option that lets iTunes manage and 'organize' my music for me. I can do that myself, and I don't like some of the things it does.
I have a friend in the media, and I'm thinking about issuing a press-release on this bug if further research indicates this is a more pervasive problem that Apple is downplaying. Certainly they are aware of it, as others have written on it here and elsewhere.
Can someone from Apple please contact me? I want to know when it is safe to use this program again. This problem is real, and just because it hasn't affected everyone, doesn't mean it has affected someone.

HT3591 I was about to download (buy) some music from ITunes when they said I had to answer these security questions, however I've never answered in my hole apple experience which has left me unable to buy anything because I don't know my security question

Similar Messages

Maybe you are looking for