HT3669 Help please: Unable to connect HP4350 Laser Jet to network
I just purchased the printer today (replaced an exact same printer) but am unable to connect it. The printer is not appearing in the “Nearby Printers” list so I tried to manually add it with the IP address but keep getting message: “Unable to verify the printer on your network. Unable to connect to “......” due to an error. Would you still like to create the printer?” I tried, & said continue but it does not work, printer que says “Printer not connected” I feel like I must be just missing a simple step. I went through & reset the printers, did the disk utility, unplugged everything, shut off & restarted & NO LUCK! Help Please! I have spent all afternoon trying to figure this out & am regretting not submitting my issue on here sooner...
Thank you!
How do you know what the IP address is?
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iPad 2 doesn't recognise my password for wifi. Unable to connect. Tried resetting the network,changed the wap settings,nothing. Pswd is 9 characters. MacBook and iPhone accepts the password, not my ipad 2
Hey brainmasala,
Thanks for using Apple Support Communities.
Sounds like you are not able to connect to a Wi-Fi network with your iPad. This article has a section for Unable to connect to a Wi-Fi network and the second article is the recommended network settings. If after these it still has the same issue you may want to restore the device to factory settings.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Have a nice day,
Mario -
Hi. I am having problems connecting to the wifi at my caravan site. My iPad recognises the connection but when I put the password in correctly it says it cannot connect. I have reset my network settings in general but it has made no difference . Any ideas?
Some may not be applicable.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
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~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Help! Unable to connect to any hosts
Hi i'm new to jdbc and am having problems when trying to connect to the mysql database (with connectorj), i get the following error:
Unable to connect to any hosts due to exception: java.net.ConnectException Connection refused.
Its looks like the problem is with this line:
Connection connection = DriverManager.getConnection("jdbc:mysql://www.thedom.com/db?user=name&password=pass");
My full source is below:
import java.sql.*;
import java.awt.*;
import java.awt.event.*;
import java.util.*;
import javax.swing.*;
public class TestDB
public static void main(String[] arguments)
TestDB db = new TestDB();
TestDB()
try
Class.forName("com.mysql.jdbc.Driver").newInstance();
Connection connection = DriverManager.getConnection("jdbc:mysql://198.64.146.121/vanljab?user=vanljab&password=WsW6S4WD");
Statement statement = connection.createStatement();
ResultSet resultSet = statement.executeQuery(
"Select * from vanljab.products where 1");
while (resultSet.next())
/* System.out.print(resultSet.getString("name"));
System.out.print(" ");
System.out.print(resultSet.getString("time"));
System.out.print(" ");
System.out.print(resultSet.getString("date"));
System.out.print(" ");
System.out.print(resultSet.getString("num_of_people"));
System.out.println();
statement.close();
connection.close();
catch (SQLException sqlException)
System.out.println("SQL: " + sqlException.getMessage());
catch (ClassNotFoundException classNotFoundException)
System.out.println("Driver not right: " +
classNotFoundException.getMessage());
catch (Exception instantiationException)
System.out.println("Instantiation error: " +
instantiationException.getMessage());found the problem, needed to change this line
Connection connection = DriverManager.getConnection("jdbc:mysql://www.thedom.com/db?user=name&password=pass");
to this adding mysql to the domain name
Connection connection = DriverManager.getConnection("jdbc:mysql://mysql.thedom.com/db?user=name&password=pass"); -
HP Deskjet 3050 - Unable to connect to WPA secured wireless network
Hello,
My first post here so please excuse any faux pas on my part. I bought this HP Deskjet 3050 a week ago and have been waging war with it ever since. I'd be really grateful if someone could possibly advise on how I can resolve this.
I am unable to connect the printer to my secured wireless network, even though other computers, cell phones, etc. are connected without issue. I have tried WPA, WPA2 and WPA2-Mixed security modes with the same failure. Specifically, the connection wizard reaches 66% and then displays the error that the wizard is unable to find network/printer. If I disable the security, the printer connects fine.
I'm using a Linksys WRVS4400N router with firewall and associated firewall settings disabled. The router is broadcasting on 802.11G/N mixed mode.
I'm installing the software supplied on the setup CD on a Windows XP SP3 system. I have confirmed that the network the PC and printer are connected to are the same.
A question as well, if I may: I haven't tried these drivers yet but I see there are updated drivers for the printer dated 14/12/2010. The release notes indicate improved networking, but don't elaborate beyond this. Does anyone know if there was a known problem with connecting to secured networks that has now been fixed?
Finally, just a note that I'm partially sighted and am using a screen reader on all systems. I'll try my best to be as helpful as I can but please do excuse me if I occasionally can't find settings, etc. on screen and need a bit more detailed help.
Thanks in advance for your help, which I really will appreciated.
Have a pleasant day,
All the best for now and take care,
Hussein.
It's not the fact it can't be done, it's the fact it hasn't been done, yet.
This question was solved.
View Solution.HI,
firstly, apologies for the delay getting back to you. Poor health has meant I've had little time nor inclination to do much on the computer side of htings.
Anyway, I'm please to say the problem with the HP 3050 failing to connect to my network is now solved. It seems to be a bug with the setup software, and that seems to include the latest version posted Dec 2010.
To resolve the problem, I did the following:
1. Disable all security options for the network, so it's just an open network.
2. Connect the HP 3050 to the network using the setup wizard. This time it connected OK for me.
3. Locate the printer's IP address. I used the client list table accessed through my router's interface. You may be able to get this through the printer's on-screen menu, but as I'm partially sighted, this wasn't an option for me.
4. Log into the printer's control panel at http://ip.address.of.printer e.g. http://192.168.2.108
5. Under the advanced options, configure the settings for the network, including security protocol and passphrase. Remember to enter the SSID of the network exactly as configured on the router.
6. Apply the settings and log out of the printer's control panel.
7. Log back into the router's control panel and re-apply the security options. Be sure that they match those match those entered for the printer.
Hopefully this will be of use to others in the same position.
Thanks again for your time.
Best,
H.
It's not the fact it can't be done, it's the fact it hasn't been done, yet. -
Unable to Connect to Oracle VMs from network
Hi,
I have problem connectivity problem in my virtual machines.I am unable to connect to XEN VMs from my network. But my domU is visible in my route in the network as an attached device with the correct mac address. But I am unable to connect to other computers from my domU and vise versa. Please help.
Output of ifconfig from dom0 is given below
eth0 Link encap:Ethernet HWaddr 00:0C:29:8C:E2:B3
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1051 errors:0 dropped:0 overruns:0 frame:0
TX packets:493 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:96109 (93.8 KiB) TX bytes:76110 (74.3 KiB)
Interrupt:17 Base address:0x2000
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:246 errors:0 dropped:0 overruns:0 frame:0
TX packets:246 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:38762 (37.8 KiB) TX bytes:38762 (37.8 KiB)
vif1.0 Link encap:Ethernet HWaddr FE:FF:FF:FF:FF:FF
inet6 addr: fe80::fcff:ffff:feff:ffff/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:71 errors:0 dropped:0 overruns:0 frame:0
TX packets:350 errors:0 dropped:37 overruns:0 carrier:0
collisions:0 txqueuelen:32
RX bytes:8906 (8.6 KiB) TX bytes:31618 (30.8 KiB)
xenbr0 Link encap:Ethernet HWaddr 00:0C:29:8C:E2:B3
inet addr:192.168.100.32 Bcast:192.168.100.255 Mask:255.255.255.0
inet6 addr: fe80::20c:29ff:fe8c:e2b3/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1096 errors:0 dropped:0 overruns:0 frame:0
TX packets:432 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:89115 (87.0 KiB) TX bytes:67364 (65.7 KiB)
Output of brctl show is
bridge name bridge id STP enabled interfaces
xenbr0 8000.000c298ce2b3 no vif1.0
eth0
output of ifconfig from domU is
eth0 Link encap:Ethernet HWaddr 00:16:3E:6E:64:3C
inet addr:192.168.100.33 Bcast:192.168.100.255 Mask:255.255.255.0
inet6 addr: fe80::216:3eff:fe6e:643c/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:479 errors:0 dropped:0 overruns:0 frame:0
TX packets:71 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:43609 (42.5 KiB) TX bytes:9900 (9.6 KiB)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:329 errors:0 dropped:0 overruns:0 frame:0
TX packets:329 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:24394 (23.8 KiB) TX bytes:24394 (23.8 KiB)
My vm.cfg file looks like
bootloader = '/usr/bin/pygrub'
disk = ['file:/OVS/seed_pool/OracleDB/System.img,xvda,w',
'file:/OVS/seed_pool/OracleDB/oracle11g_x86_asm.img,xvdb,w']
memory = '2048'
name = 'OracleDB'
on_crash = 'restart'
on_reboot = 'restart'
vcpus = 2
vfb = ['type=vnc,vncunused=1,vnclisten=0.0.0.0']
vif = ['bridge=xenbr0,ip=192.168.100.33,type=netfront,mac=00:16:3E:6E:64:3C']
vif_other_config = []
xend-config.sxp has following two lines:
(network-script network-bridge)
(vif-script vif-bridge)
Please let me know if any other information is needed.
Thanks,
RuchinI have a Dell Power Edge Server with 1 network card. I have installed VMWare ESXi 5 on it. Created several Windows 2003 Servers Virtual Machines. Networking is working fine all these windows machines. On one of the virtual machines I have installed Oracel VM Server 2.2.2 (Dom0) and on top of it I am trying to install Oracle VM Template for Oracle 11g provided by Oracle. I am having connectivity issues on the Oracle 11gDB (DomU). I can ping and ssh from Dom0 to DomU and vice versa. But I cannot connect the Oracle DB machine from any other machine. I can connect the Oracle VM Server (Dom0) from other computers in my network.
Any clue what the issue is ?
Thanks,
Ruchin -
Unable to connect Panasonic HDTV to home network via Wi-Fi
I am unable to connect my Panasonic TC-L37E3 to the internet via Wi-Fi. I purchased the additional Wi-Fi adapter for the set, and while setting up the connection I am able to see my wireless network on the TV.
I have a basic WEP key, but I am unable to connect to the network via any of the connection options given. For every option there is a two minute timeout which is the eventual result of each connection attempt.
My router is 9100EM, with at 10M/2M service plan. I am unable to connect the TV directly to the router via CATV since it is a considerable distance.
Has anyone experienced a similar issue or can suggest any troubleshooting actions?
Any help is greatly appreciated!Try switching the router off of WEP and onto WPA2. There is a WEP Setting regarding Authentication that allows for Open or Closed authentication, but even then, devices expect Open. WPA2 is faster and more secure, and it's a good bet that the TV will work once you switch the router over.
You can change the security settings by going to http://192.168.1.1/ and logging in using admin as the username, and your router's serial number as the password. In the Advanced Wireless Settings, you'll find the option for WPA2. Enable that option with Pre-Shared Key and set a Passphrase (if one is not already set), and then set up your devices to use that Passphrase (is case sensitive) once you apply the settings.
========
The first to bring me 1Gbps Fiber for $30/m wins! -
Hi,
I have a Dell Latitude E6440 running Win 7
Enterprise 64 on a domain. It will connect to any unsecured network, and it can see the secured network in the list when I click the wireless connection icon on the system tray. When I go to manage wireless networks, the secured network does not show
up (and thus, I cannot delete the network to try to re-add it). Normally, we would add the secure network here. I click Add, give the name in the correct syntax, add the needed information (WPA/2-Enterprise, EAS or TKIP), and hit Next, it immediately returns
with "An unexpected error occurred". A similar thing happens when I hit Connect from the list of available networks that pops up when I open the system tray icon: it says it was unable to connect, when I hit troubleshoot, it says that it could not
identify the problem. The event log shows the error below. I haven't been able to find any resolutions here or elsewhere that address the fact that I can connect to unsecured wireless networks, but not secured wireless networks.
Other notable troubleshooting steps:
Uninstalled/Reinstalled wireless adapter with the latest driver
Other laptops are able to access the same secure wireless network
The first WLAN-AutoConfig error in the event log was Event ID: 12013, attempting a 802.1x authentication. Then Event ID: 11006; stating "Explicit Eap failure received". After a few days of alternating all 3 errors, they started to only error on
Event ID 8002.
Log Name: Microsoft-Windows-WLAN-AutoConfig/Operational
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 6/4/2014 11:53:55 AM
Event ID: 8002
Task Category: AcmConnection
Level: Error
Keywords: (512)
User: SYSTEM
Computer: [COMPUTERNAME.DOMAIN]
Description:
WLAN AutoConfig service failed to connect to a wireless network.
Network Adapter: Intel(R) Centrino(R) Advanced-N 6235 Interface GUID: {f27af762-dff8-4927-84e0-7f4ade30dcc9}
Connection Mode: Connection to a secure network without a profile Profile Name: [SECURE NETWORK NAME]
SSID: [SECURE NETWORK SSID]
BSS Type: Infrastructure
Failure Reason:The specific network is not available.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
<EventID>8002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>24010</Task>
<Opcode>191</Opcode>
<Keywords>0x8000000000000200</Keywords>
<TimeCreated SystemTime="2014-06-04T16:53:55.956762800Z" />
<EventRecordID>1475</EventRecordID>
<Correlation />
<Execution ProcessID="432" ThreadID="5348" />
<Channel>Microsoft-Windows-WLAN-AutoConfig/Operational</Channel>
<Computer>[COMPUTERNAME.DOMAIN]</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="InterfaceGuid">{F27AF762-DFF8-4927-84E0-7F4ADE30DCC9}</Data>
<Data Name="InterfaceDescription">Intel(R) Centrino(R) Advanced-N 6235</Data>
<Data Name="ConnectionMode">Connection to a secure network without a profile</Data>
<Data Name="ProfileName">[SECURE NETWORK NAME]</Data>
<Data Name="SSID">[SECURE NETWORK NAME]</Data>
<Data Name="BSSType">Infrastructure</Data>
<Data Name="FailureReason">The specific network is not available.</Data>
<Data Name="ReasonCode">163851</Data>
<Data Name="ConnectionId">0x6</Data>
</EventData>
</Event>check this article:http://technet.microsoft.com/en-us/library/cc735927(v=ws.10).aspx
also could contact your domain administrator to ask for help. -
Unable to connect to wifi satellite dish network
I am unable to connect to my wifi which is a satellite network.
Why? What happens when you try? Does it need a password? Do you know it?
Are you sure it has Wifi?
More details would help us better understand the problem. -
Hi,
ive got a Iphone 6+128
after update to 8.3 its impossible to connect to wifi at home network. (message wrong password or unable to connect)
but its ok to connect at office wifi network
What should i do ? ) help me pleaseHey Alex,
If you are having an issue with being unable to connect to your home Wi-Fi network from your iPhone, I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I am new to IPod Touch and enjoying but all of a sudden (after about a month of connection) I am unable to connect to either my home wirless or hotspots outside of home. It would appear that a setting has changed but have no idea how to determine. Any suggestions ?
NO I did not and thank you very much for the advice. My problem was stated incorrectly in that while I am able to connect to the wireless from that point on I am unable to connect to the internet. I will check the article referred to.
-
Unable to connect to a particular WIFI network
I am unable to connect to a particular wifi connect via my laptop which has windows 7 installed. The WIFI is password protected and I know the password, I am able to connect to that network using my mobile phone and other friends laptop.
I have also checked the router configuration to check my Wireless MAC is not blacklisted. The same laptop is able to connect to other WIFI networks without any problem. The problem is not with wifi drivers because I am able to connect to WIFI networks...
Is there any other configuration in the router that is preventing my laptop WIFI from getting connected ?
http://www.geocities.com/preetam_ghosh87/mysite.htmHi,
Did you get any error message when you can’t connect to the Wifi? Can you find any related information in the Event View?
You can make the computer connect to others Wifi and check if it works.
Regards.
Spencer
TechNet Community Support -
Help Please, extremely slow connection speed with ...
Please can someone help me with my broadband conection, it is extremely slow.
I have posted the stats from my router and a set of results fr0m the BT Speedtester.
I know the connection time on here is new, and I know to leave the router on permanantly, it is not normally swtched off at all.
My IP Profile is only 0.25Mbps. How do I get this reset ?
Thanks
Russ.
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.23 Mbps
0 Mbps
0.25 Mbps Max Achievable Speed
Download speedachieved during the test was - 0.23 Mbps For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps. IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.34 Mbps
0 Mbps
0.83 Mbps Max Achievable Speed
Upload speed achieved during the test was - 0.34Mbps Additional Information: Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time. It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly. If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
We have identified that you have additional services enabled on you broadband line, please click continue to run advanced service tests.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:20:35
Downstream:
287.1 Kbps
Upstream:
440 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
26.3 dB / 29.5 dB
Line attenuation (Down/Up):
16.9 dB / 8.8 dB
Output power (Down/Up):
14.4 dBm / 11.8 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 57
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 7
Error Seconds (Local/Remote):
0 / 0are you connected to the master or test socket? do you have other sockets? are you having connection problems with internet dropping out even though the router is connected 24/7?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Help Please: Unable to download images in e-mail
Hi,
I am a new Blackberry user and I recently purchased a new Blackberry 8900 on T-mobile (USA). I am having a number of issues with e-mail. I am using a Blackberry Enterprise Server to connect to my personal e-mail which is hosted by the third party Microsoft Exchange hosting company.
Basically, I am able to receive e-mails but even though I have the settings set to "Yes" for both HTML E-mail and Download Images Automatically, when I open HTML e-mails, no images are displayed. To make matters even worse, when I open the menu and select "Get Images", they STILL do not download, even though I see the "arrow" icon on the top right corner. I have no idea why this is happening. I have tried rebooting and I have called T-mobile Tech Support, which is useless. They just tell me to reinstall the phone's software, which I don't think will help.
I am also have one other more minor issue. When my device first synched with my Exchange Accountallmye-mail came across but only the headers were downloaded.This is not an issue for any new messages I receive, just for the ones that were synched initially.The auto more feature was and is still turned on.
PLEASE HELP... I am desperate to solve these issues, or I think I am going to return the phone and just go back to my T-mobile Dash, which had none of these issues, despite it's shortcomings.
Thanks,
Matt.Hi,
I am a new Blackberry user and I recently purchased a new Blackberry 8900 on T-mobile (USA). I am having a number of issues with e-mail. I am using a Blackberry Enterprise Server to connect to my personal e-mail which is hosted by the third party Microsoft Exchange hosting company.
Basically, I am able to receive e-mails but even though I have the settings set to "Yes" for both HTML E-mail and Download Images Automatically, when I open HTML e-mails, no images are displayed. To make matters even worse, when I open the menu and select "Get Images", they STILL do not download, even though I see the "arrow" icon on the top right corner. I have no idea why this is happening. I have tried rebooting and I have called T-mobile Tech Support, which is useless. They just tell me to reinstall the phone's software, which I don't think will help.
I am also have one other more minor issue. When my device first synched with my Exchange Accountallmye-mail came across but only the headers were downloaded.This is not an issue for any new messages I receive, just for the ones that were synched initially.The auto more feature was and is still turned on.
PLEASE HELP... I am desperate to solve these issues, or I think I am going to return the phone and just go back to my T-mobile Dash, which had none of these issues, despite it's shortcomings.
Thanks,
Matt.
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