HT3669 Unable to run the HP All-in-One Installer for LJ 3055 -- Error message says I need to install Rosetta
I have an HP LJ 3055 All-in-One. Previously, I haven't used it connected to my Mac (i.e., only in 'standalone' mode). I now want to use the unit's software for faxing and scanning purposes.
However, when I insert the CD that includes the HP All-in-One Installer, I see an error message saying:
"To open LaserJet AIO Installer, you need to install Rosetta. Would you like to install it now?"
I assume this is related to the CD's having been produced contemporaneous with Tiger, not Snow Leopard -- though I have no idea why it's prompting about Rosetta, since this is a Macintosh installation CD.
Can anyone inform me what I need to do to install the software (i.e., to run the installer) under Snow Leopard, so that I can access the All-in-One's functions via the Mac?
Thanks. Replies appreciated.
kostby wrote:
Responding to two of your posts here...
Thanks. It wasn't (and still isn't) clear to my why I was getting the prompt about installing Rosetta. While using the unit with Tiger, I never saw anything about a need for Rosetta (i.e., nothing indicating that any of the software on the CD was pre-Intel).
Printing continues to be available from the Mac but nothing else is supported via the computer. Scan, fax and copy are available only directly from the unit.
Funny that this can happen with a unit that continues to work perfectly well, without a hitch. You'd think that OS upgrades would, if anything, enhance software control of a unit -- rather than eliminate it completely.
★ Is there any reason to think that going the 'Rosetta' route would restore the lost functionality (in 10.6.8)? ★
Thanks.
The reason you were getting the prompt about installing Rosetta now is because Rosetta was automatically installed on OS X 'Tiger' 10.4 and 'Leopard' 10.5. HP didn't mention it as a requirement, because at the time, it was already there and invisible.
Rosetta became an optional install on OS X 10.6, because (I presume) the number of programs and devices still using pre-2006 PowerPC code and thus needing Rosetta, was in steady decline. Why add extra clutter to (this is my guesstimate) 85% of the Macs running Snow Leopard that DO NOT need Rosetta?
In my opinion, it cannot hurt to install Rosetta now.
Only programs (your HP drivers) that REQUIRE Rosetta will even attempt to use it.
The scan fax and copy functions don't work now with Snow Leopard, so at worst, they still won't work.
You can always delete Rosetta again if you need the disk space.
Message was edited by: kostby
If I correctly understand how Rosetta worked, it created an emulation environment in which certain software (including 'multifunction printer' drivers) would work, the implication being that these software products were not specifically written for the Mac OS.
However, wouldn't those drivers still also have to be supported by the Mac's currently-installed OS in order to work -- as they were in Tiger and Leopard (but are not in Snow Leopard)?
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