HT3669 Update has broken connection to HP OfficeJet Pro 8000.

After applying this update, I can no longer see or add my HP OfficeJet 8000 to my iMac 27" eith via Bonjour nor USB connected. Does anyone know how to remove this single update? I did verify my printers were working after my initial upgrafe to 10.8.
Thanks

I found another forum thresd (https://discussions.apple.com/message/19219595#19219595) where the issue was resolved. It seems HP sent a mucked up update so Apple moved the previous update to the current release and redeployed. So I had to remove my /Library/Printers/hp folder and reinstall the driver update from the App Store.
My issue is resolved. Thank you for your help

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10.6.8 update has broken quicktime 7 codecs

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Cheers

i think ive narrowed it down to a single file...
On my 10.6.8 laptop - with the stock QT files... the affected movs wouldnt play...
I copy this file from a 10.6.7 machine...
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTime Components
And i can play the files again...

ITunes 10.1.6.7 update has broken my foreign font display - Asian characters are now squares. How do I fix this?

The iTunes 10.1.6.7 update has broken my foreign font display - Asian characters are now squares.
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Thank you so much! I vigorously searched around these parts and the general internet before posting and found nothing - it's so simple, too
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Software Update has broken my system

Software Update has broken my system so that I can no longer restart or shutdown normally. All attempts to restart or shutdown hang the system with a grey screen and a Software Update menu on the menu bar. The menus can be pulled down, but the menu items, like "restart", are not functional. I have to use the control/command/power keys to force a restart, and then command-R after the chime to get to a screen where I can shutdown.
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The startup disk may need repairing.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk
If repairs are necessary, restart while holding down the Command + R keys so you can access ML recovery / Disk Utility. OS X: About OS X Recovery
If the startup disk does not need repairing, start up in Safe Mode
Keep in mind a Safe Mode boot takes longer than a normal boot so be patient. When you're in Safe Mode you should see Safe Mode in red top right side of the desktop.
From there click the Apple menu icon top left in the screen. Select Restart from the drop down menu.

No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

HP Officejet Pro 8000 A809a - network connection does not work

Hi,
I just purchased the Officejet Pro 8000 (without wireless). Printer works great when connected and installed via USB, but network connection is just ... awkward. Meaning it doesn't want to work
Question: when I connect the printer via ethernet, the printer should automatically obtain an IP-adress from my router's DHCP-server, right?
Well that doesn't happen here. I printed the network configuration page several times, each time it states that the printer has the IP 169.254.90.4 with 255.255.0.0 as subnet. My local network is 192.168.2.0 with 255.255.255.0 as subnet. So the connection to the printer cannot work. Why doesn't the printer automatically obtain the network config of my network and how can I change this behavior?
Any help would be very appreciated.

Sometimes DSL providers have more control over the router than the printer likes.
- Unplug the telephone line and printer's Ethernet from the router.
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Connect Ethernet between the printer and router.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
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- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Use the router's IP address for the gateway and the first DNS (leave the second blank).
- Finally, plug in the phone line and test.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Firmware update for HP OfficeJet Pro 8000 wireless to fix load paper issue - as for the 8500?

Is there any hope that that soon will be a firmware update to fix the issues loading paper and the printheads for the HP OfficeJet Pro 8000 wireless printer?
A month or two ago there came a firmware update to the HP OfficeJet Pro 8500 wireless, which has some of the same issues,
and allegedly should have the much of the same load-mechanism as the 8000 printer.
It would be great, as we are on the fourth (4) replacement of this HP 8000 printer. For example, it would be great if we could use normal (80g) paper and not has to use (HP) 90g paper, as this prevents us from using the duplexer and only print on one side.

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Officejet Pro 8000 Wireless Has Both Power and Resume Buttons Blinking

Using Vista operating system with my Officejet Pro 8000 Wireless. The Power button and the Resume button are blinking at the same time. I went through HP's recommended fixes step by step and it still has the same problem. I've done all the resets, etc., etc. and I searched High and Low for a paper jam which these two blinking lights apparently indicate but could not locate even a tiny little piece of paper jammed.
Any help is appreciated and by the way, this printer has not been used a ton. Simple average use and well below the monthly use rating.
Thanks, Rick

I also have been having this exact same problem for over two years now but never found a solution. I think I have only printed out about 50 pages since I purchased the printer new in 2010 and at one point it just started doing this. I can reset the printer by unplugging it and it will work temporarily; sometimes long enough to print out 2 or 3 pages but always goes back to the same faulting state within minutes. This happen whether or not it's connected to a network, USB, or nothing at all. I also have the newest firmware and purchasing new ink cartridges about 15 months ago never fixed it. (They are nearly empty now and I don't think I have printed more than about 15 pages!) Does anyone from HP know why the printer keeps faulting like this? I print so seldom that it's a shame for me to have to have to buy a new printer just so that I can print out the odd few pages every few months, and this one was expensive back when I purchased it and it's practically useless when it keeps faulting like this.

HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Officejet Pro 8000 Wireless won't connect to my new Airport Extreme router

I have owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully Mac compatible so I couldn't secure it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
I installed the router last night and it is working fine on my iMac, my PC laptop and my iPhone.
However, tonight I am trying to set up the Officejet Pro 8000 with no luck. I've searched the posts here for 3 hours and am not finding the help I need. Based on the other posts I've read, I am describing my situation below.
I am trying to set up the printer from my Intel iMac with Mac OS 10.6.4
I am trying to set up the printer with the HP Setup assistant that I just installed from the printer software.
On the first wizard screen it tells me that my device is not configured (I agree)
Then I ask it to configure for a wireless network.
When I get to the Network Selection page, both my network AND my guest network (which I let my neighbor use) are shown on the list with full signal strength.
When I click my network and then continue, the HP setup wizard freezes, and I have to force-quit it.
When I click my guest network and then continue, I get the message that my network is not within the reach. (FYI, the printer is 10 feet from the router.)
I have tried powering on/off the printer, router, and computer at all different stages of the process with no luck.
For my Airport:
My radio mode is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
"Use wide channels" and "Create a closed network" are UN-checked
The channel is set to 11
I am happy to try the "Add network client" thing I saw on other posts, but I don't think I have a printer front panel where I can start the "WPS" (don't know what that is) process. If I do, it's not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I would really, really appreciate some help! Please let me know what information I forgot to include and I will be happy to provide it.
Thank you!
This question was solved.
View Solution.

First, you should be at 10.6.6, so please do Software Update (Apple menu) over and over until there are no more updates.
From where did you get the HP software for your printer? Was it labeled as being compatible with 10.6?
Finally, you will need to reset the printer so, let's do that:
Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the
press the Cancel button three times, and release the Power button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I want to connect a HP Officejet Pro 8500 A909g series wireless . I have a PAce wireless router .

I want to connect a HP Officejet Pro 8500 A909g series wireless to my MAc. I have a PAce wireless router . I can not do please can someone help me?

Read this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03112838&tmp_task=solveCategory&cc=us&dlc=en&la...
It says its for ATT service, but really it is for the same router that Pace uses.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP OfficeJet Pro 8000 A809 printing line feed page after every job

I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8000 slow to select for color prints

I just installed Officejet Pro 8000 and immediately noticed how slowly the printer is selected in printer options box when I am doing color printing. It takes about 30 sec-1 minute to finalize the selection of this as my printer for the job. I have a networked color laser jet and a networked b&w laser jet also installed that are immediately selected when I choose them from the list.
I have been testing this in Word 2007 and have noticed that when I select the officejet, the bar at the bottom of the word screen says "connecting to printer" - this seems to be the source of the slowness. I have the latest driver installed and I do not have this problem when printing regular b&w docs on this printer.
Is there a problem here or is this normal <SLOW> color print operation?
Thanks!

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Network: limit printing access ( hp officejet pro 8000 )

Hello!
I have a HP Officejet Pro 8000 A809 connected to a LAN with approx. 100 PC's. It's not possible to attach it to my PC, because I want to share it and my PC is not running all the time.
Is there a possibility to restrict the access to the printer (MAC-filter, password) so that not everyone may print on my device? I have no access to the DHCP-Server or any other LAN facilities.
I already disabled WS Discover and WSD Print in the networking settings, but i would like to get some more security...
Any suggestions would be appreciated
Edit: Some additional information about the current situation
- Printer is accessed from 2 Win7-Notebooks and my Ubuntu 11.10 desktop
- Printer is plugged to the LAN, has a fixed IP adress and is working correctly

Hi there tallboy,
This microsoft article should help out with getting booklets setup and printed. Let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

About printing from hp officejet pro 8000

Hi,
My question is on technical side. I don't know I should ask it in this forum or not, Yet I am going to ask.
I am using officejet pro 8000 printer in my project. I connect it to my machine and send the test report data to printer. Report is printed successfully, but after printing the report the power LED is blinking continuously. It means that printer is still waiting for some data to print. So please tell me that which character should be sent to printer to specify "END OF DATA TRANSMISSION".

I wanted to share what I found in case someone else has the same questions.
Microsoft 2008
Go to Print dialog box
Choose the "Layout" Submenu (I think this menu defaults to "Copies and Pages")
There is a "two-sided" option, and you can choose "off", "long-edge binding", or "short edge binding"
Once I did this and saved the settings, it also worked for Excel and Adobe.
The only issue with Adobe is that you have to follow these steps every time you print. If I just hit print without following the below steps, it will not print duplex. The steps are at the following link.
http://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html#main_Ma c_OS_print_double_sided
I expected the same dialog box that appears on the web brower to also appear with my other applications, and that is not the case.

HT3669 Update has broken connection to HP OfficeJet Pro 8000.

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