HT3702 apple is decline all my purchases with my master card but i have money on the card
tried to purchase some apps like fifa 14 and bolt in temple run 2 and apple decline my purchase. that i should contact apple.com.support/ww
If you are getting a message to contact Support then have you done so ? If not then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
What sort of MasterCard is it ? If it's a debit card then I don't think that they are still accepted as a valid payment method.
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? And have you checked to see if it's your card issuer that is declining it ?
Similar Messages
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good night, do not know what is happening can not buy gold with my visa card for itunes gives me error, but I have money on the card, always worked but this time not accepted!!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iPad, Macbook and Apple TV are all set up with the same iCloud email address. I bought the iPhone 6 and accidentally set the iCloud up with a different email. My phone will not let me change the email address to be the same as my other devices, it tells me that email is already being used. How do I delete the iPhones iCloud account and reinstall it to match my other devices.
Yes it will, just sign out, then sign back in with the correct address.
Settings>iCloud>Sign Out. -
This isn't achely a question it's about iPod not iPhone but can Apple. Make all apps work with iOS 7 even when it's really old
And it's totally impractical for any OS to provide complete backwards compatibility in perpetuity. So no, Apple cannot grant your request. As WJ said, it's the developers' reponsibility to provide updates to their applications to be compatible with newer operating system releases, whatever the platform might be.
Regards. -
my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?
You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones that i have not watch
Well blow me down & keelhaul me! I've solved my own problem. The issue appears to be that Apple won't sync Smart Groups from Address Book to the iPhone. I created a test group with a few dud contacts in Address Book; iTunes sync'ed then OK & as soon as I went into Contacts on iPhone, there suddenly was the Groups button appearing with 2 Groups - my Test Group + all Other contacts. Nice one apple - another undocumented feature! Looks like I have to do away with the Smart Groups feature & convert them all to normal Groups in Address book - bugga!
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I have a new lap-top which has all my PURCHASED i-tunes on it. I have an i-pod touch which has all my purchased PLUS all the CDs and records that I recorded onto i-tunes. How do I get all the recorded stuff onto the i-tunes on the lap-top. I no longer have access to the old lap-top with everything on it.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer... -
MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?
Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Is it possible to make purchases with maestro debit card in South Africa?
I want to make purchases with maestro debit card in south Africa. I don't want to get a credit card.
That's possible even without the JMF.
On your server you have the audiodata as bytes, which you send over the internet (take a look at javax.net and java.net packages).
The clients receive the bytes and play the audiodata(javax.sound.sampled).
The delay can be very low, if your server is fast enough and the audiodata you send, is not too big. (Uncompressed data in cd-quality (44100Hz, 16bit, stereo) needs 44100*2*2 bytes per second, which will be too much).
Maybe it's easier if you use JMF, but all clients will need the JMF. -
HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.
How do I make ibook purchase with iTunes gift card rather than credit card on account.
go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none. however it will auto use the gift card regardless first
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I bought my iPad mini two weeks ago and used my apple ID to make it sync with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing in and when I do that I get an error message telling me that either my user name or password for my email is incorrect; even though I have been using my correct my apple ID in the password entry area. My apple ID works for every thing else. Please, can you help in this case?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html
Also... Create your Own Apple ID for Your iPhone...
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
And... Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
See Here for > How to Use Multiple iDevices with One Computer
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha -
How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch
Hi Bill...
Read here > Creating an iCloud account: Frequently Asked Questions -
Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2
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