HT3702 Billed for the same song twice

I was billed for the same song twice. It shows in my music once. How do I get credit for this?

http://www.apple.com/support/contact/

Similar Messages

  • HT204053 my wife and i have seperate itunes accounts is there a way we can link our accounts to share songs so we dont have to pay for the same song twice?

    When the first ipad came out i set it up and created an itunes account, since then she got an iphone and an ipad and everything was good. I had an android but wanted to try out the iphone. When i set it up ut jumpled all of our contacts, apps, and everythin. it was a mess.
         Since, i purchased and ipad 2 and an iphone and to keep our stuff from combing i used a different computer and created an new apple ID for myself so our info wouldnt combine, I was wondering if i did the right thing or if i should have went about it a different way. I was going to see if there was a way when she purchased a song i could get it. I dont want to pay for the same song twice and only want to share songs. If i cant do this can i copy her library and paste it into my itunes??
    Any help wouldl be greatly apprecieated we both have icloud set up but i cant figure out the best solution.

    Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
    A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
    Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
    Also, I'm not a lawyer so don't take this as legal advice.

  • What do i do? I got billed for the same app twice

    I got billed for the same app twice.

    If this is from the iTunes Store, go here to report the problem:
    http://www.apple.com/emea/support/itunes/contact.html
    If this is from the Mac App Store, go here:
    http://www.apple.com/support/mac/app-store/contact/
    This forum is for questions about the Communities themselves.
    Regards.

  • HT204088 billed for the same app twice

    I have noticed I get billed on occasion for the same song or app twice.  My 12yo daughter has an iphone too, and the double billing comes from her device. doesn't itunes recognize that an account has alreay purchased something?

    Not if they keep clicking on the store to re-download. There are multiple verisons of the same songs on the store, so each one is considered different. To re-download properly, do this:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

  • HT201303 I have been billed for the same app twice

    The app doesn't cost much ($0.99) but it still irritates me that this "glitch" or "error has occured.
    I do not insist on a refund but i would appreciate it if apple would look into this mistake and fix it for the future.
    Thank you.

    http://www.apple.com/support/contact/

  • HT201359 I was billed twice for the same song?

    Who do I contact for being billed for the same song twice?

    Mistakes happen... contact iTunes Customer Support and report the problem.

  • HT3702 billed twice for the same song yes 2 email only

    please check my account billed twice for the same song i did two email only

    We are fellow users here on these forums, you're not talking to iTunes Support. You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 what do I do if I am charged twice for the same song?

    What do I do if I am charged twice for the same song?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I downloaded the same song twice is there anyway to get credit back for it

    I downloaded the same song twice is there anyway to get credit back for it?

    Try via this article:
    How to report an issue with Your iTunes Store purchase

  • I was bill 10 times for the same song

    Why was I bill 10 times for the same song ..

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • What if i accidentally purchased the same song twice?

    i just purchased some songs with a gift card & just noticed that i've got the same song twice! not sure how it happened--it's happened before & i was wondering what to do about it....can you get the money back for that? thanks lots!

    Hi, sarabette.
    I would recommend reporting a problem with the purchase via the steps in the article below.  You can either do this via the email invoice received or by accessing your purchase history.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    Jason H.

  • I originally purchase a ringtone on Jan 10, 2013 - it is no longer on my i-phone and it is not stored any where.  I have another purchase on my credit card statement for the same song on a different date??  How do i get the ringtone on my phone?

    I originally purchased a ringtone on Jan 10, 2013 and it is not longer on my i-phone 4s!  I have another charge for the same song and there is still no way to set as ringtone!

    Hello
    Try restoring the device and setting up as new.
    If it is still shows an iCloud activation lock, then it's on an iCloud account
               The wrong device was removed from an iCloud account.
    Check any other Apple IDs you might have at
                 iCloud.com
    Get signed into them and remove that device.
    I wish this was the first time I seen this.
    Best of Luck

  • I bought songs on my laptop which synced to my iphone and iPad.  But I can't find them on itunes library on my home computer.  However, when I click download for the same song it says it has already been purchased.  How do I find it on home computer?

    I bought songs on my laptop which synced to my iphone and iPad.  But I can't find them on itunes library on my home computer.  However, when I click download for the same song it says it has already been purchased.  How do I find it on home computer?

    Is your "home computer" the same as your laptop or are these two different machines?

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