HT3702 billed twice for the same song yes 2 email only

please check my account billed twice for the same song i did two email only

We are fellow users here on these forums, you're not talking to iTunes Support. You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT201359 I was billed twice for the same song?

    Who do I contact for being billed for the same song twice?

    Mistakes happen... contact iTunes Customer Support and report the problem.

  • HT204088 what do I do if I am charged twice for the same song?

    What do I do if I am charged twice for the same song?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

    Why have I been extra charged for an app and have been billed twice for the same app?

    We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
    I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • HT204088 Why have I been billed twice for the same movie? Please amend my account

    Yesterday I was billed twice for the same movie Women on the Sixth Floor.
    Can you amend this please?

    These are user-to-user forums, you are not talking to Apple here. If you have a billing issue then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, BIlling & Redemption

  • TS1702 What do I do if I've been billed twice for the same app?

    I recently purchased an app and was billed twice for the same product - why?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT204088 ive been billed twice for the same app ie the Sun monthly sup

    Ive been billed twice for the same month for the sun monthly subcription how do i get my money back?

    Hi..
    First, turn off the subscription until the matter is cleared up  > iTunes Store: Purchasing and managing auto-renewing subscriptions
    FYI, Apple's policy states that, "all sales are final" >  iTUNES STORE - TERMS AND CONDITIONS
    However, since you were billed twice, try contacting the app developer here >  http://www.thesun.co.uk/sol/homepage/article296174.ece

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am being billed twice for the same subscription. How can I fix this?

    I am being billed twice for the same subscription. How can I fix this?

    Hi there,
    Subscription was not charged for the month of February due to an error on the credit card. The recent two charges were of February and March.
    ^Ani

  • HT3702 I have been billed twice for the same ringtone is that right?

    I have been charged for the same ringtone twice is that right?

    Did you download it on two devices - they are currently a one-time only download, so to get them on a second device you need to copy them from the first device to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to other devices that you have. Otherwise you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why am I getting billed twice for the same thing

    I ordered 9 songs off of Itunes on 12/29/12 and my visa was billed $10.50 an email was sent to me confirming this.
    today (1/2/13) I was sent another email billing my visa for $7.32 for 6 of the same songs I ordered on 12/29/12.
    Why am I getting billed twice for these songs.

    This a user to user forum. We don't know why you where billed twice. Please navigate to the Contact Us link at the bottom of this page and contact Apple. They will be better suited to answer your question.
    Regards

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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