HT3702 can I get charges for purchased itunes my daughter made because she did not know how to add cd's to her ipod

my daughter purchased many itune songs because she did not know how to add to ipod from cd's..can I get a reversal on my credit card and delete songs from her ipod?

Mmoll,
The rules of the iTunes Store are that all purchases are final. However, if you feel that there were extenuating circumstances, you can request an exception by contacting iTunes Customer Service via their web page:
http://www.apple.com/support/itunes/contact/
There is no guarantee that they will grant an exception, but you might as well ask.

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I am getting charged every few hours from an app that I did not authorize how do I sto?

I am getting charged every few hours from an app I have not authorized. How do I get help?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT3702 there are many charge that are appling to my card which i did not authorizer. how can i stop that

from many moths ago my credit card had been charged withouy my authorization i would lo

You've checked the purchase history on your iTunesaccount ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If they are happening monthly then you do you have any auto-renewing subscriptions that you haven't cancelled ? There are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If there are purchases on your account that you don't recognise, and nobody else has access to your account and/or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 My daughter made a $49.99 in-app purchase of 1400 gems for Home Design Story. She says she does not know how she purchased it. Is there anyway to remove that from my purchases?

My daughter made a $49.99 in-app purchase of 1400 gems for Home Design Story. She says she does not know how she purchased it. Is there anyway to remove that from my purchases?

Apple allows apps to list themselves as "Free" if the initial download is free, even if the app has kid-oriented inducements for costly in-app purchases. The in-app purchases are almost always ridiculous, over-priced game accessories, of which your example of "1400 gems for $49.99" is right up there. It is way too caveat emptor for my taste, but each consumer can form their own opinion on that.
To Apple's credit, they have a good record of granting refunds providing you explain the extenuating circumstances (purchase by a minor) and only ask once. Contact iTunes Customer Service.
As roaminggnome notes, you need to place restrictions on the devices. The restrictions are off by default, so you need to take action to do this. See this document: iOS: Understanding Restrictions

HT201304 Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you

Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you
i have ibad mini
and iphone4
laptop sony
can you sent for me the anser

Changing Account Information > http://support.apple.com/kb/HT1918

How can i get apps with out using credit card info because i do not have a card ?

how can i get apps with out using credit card info because i do not have a card ?

Yo Chris. I've been following your answers to different threads and quite frankly, you're very keen in answering everybody regarding this stupidity that Apple has brought upon its customers. Kudos to you. But the problem is, most of the time, in some devices, your solution doesn't work because the NONE option is not there. The same goes for me.
Meanwhile, I found a temporary workaround for the iPhone 4s, iPad 2 and iPod Touch 4th Gen.
Register a free Apple ID from the iCloud Settings.
Go to Settings>iCloud>Account>Tap Payment Information on the Storage Plan Category.
Fill in the other boxes and choose "None" on Credit Card Information.
That's it! Hope I helped those who still couldn't find the "None" Option.
Must be running IOS 5.0.1 though, else there would be no iCloud.

How many listen we have for creative suits Web-design? because i don't know how to install on my new pc! thank you for the answer!

How many listen we have for creative suits Web-design? because i don't know how to install on my new pc! thank you for the answer!

This is not a photography question. It is an application specific question, Please post in the Photoshop forum.
Photoshop General Discussion
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

How can I get back a pages file and its backup if I did not save them to my documents?

Hallo community!
My mac got stock on a website because of a java update so I was forced to shut down the computer using the on-botton. Upon restarting my work on Pages I clicked on the file I was working on so as to open both the file and pages but the file wouldnt open. I checked if I had also saved the file on my documents to try to restart it from there. But this file comes originally from a USB which I dont have at this moment although I could kee on working on this file without the usb. The file is not my documents yet it shows on the last files-list of pages.
I cant open this file anymore, maybe because I did not save it to my files. Although this is strange because I even named another file I worked on along this first document. Enfin, the first file even has a backup according to the list but the backup wont open either. I don't know how to get this file back I am in big trouble If I dont get to open it soon! I hope somebody can help me. Anyone knows a trick or something!?

What version of Pages?
It sounds like it may be damaged.
You do not have to save to Documents.
Peter

With the new version of ITune, I do not know how to add a podcast to a playlist. The "add to playlist" which was easily found on older versions is not available. Your help will be appreciated.

I have difficulties with the new version of ITune, which I never experienced in the older versions.
1. I do not know how to transfer a new radio podcast to a playlist. The previous option "show in playlist" does not appear.
2. I do not know how to download an older podcast from the list of available ones offered for download. The latest one only is downloading, none other, not even the most recent but one.
Your help will be greatly appreciated in these difficulties.
I thank you in anticipation.
Curnonego

Continued at --> https://support.mozilla.com/en-US/questions/896391#answer-preview
Moderator: Please lock https://support.mozilla.com/en-US/questions/896385?s=&r=1&as=s

Replaced HD and now I can't get authorization for purchased songs

I've had to erase & install 2x in the last year and then about a month ago, my HD finally crashed and burned.
Today I tried to play a song I purchased prior to the crash (and backed up on a separate drive) and I'm being told the song is not authorized to play on this computer. When I punched in my ID and password, I get the same window with the following in red type: "Field name: null.java.lang.Exception"
I paid for the song and now I can't play it?

While I'm unsure of the error message, assuming your Apple ID info was correct when you entered it, it sounds to me like you might have hit the limit for the amount of computers which you can authorise a DRM protected (Non iTunes Plus) song for, as each erase & install most likely counted (at least to iTunes) as a new computer and authorisation.
Anyway, your best bet is probably to open iTunes, then on the Store menu, click View My Account, then after signing in, check the number of machines it says are authorised to play music used with this account, assuming that number is five, click the Deauthorize All button. Once that's done, try to play one of the your purchased tracks again, sign in, and hopefully your music should play.

Do I get charged for using Itunes player or just for downloads?

Hi,
I never used Itunes before. I've downloaded the player, completed all my details - user name, email etc. But the question I have am I charged for using the Itunes player or just for the download originally?

Neither. The iTunes player is a free download, and there is no charge for using it.
You will only incur a charge if you make a purchase at the iTunes Store.

HT201209 Please help, tried to redeem an App Store gift card for $15.00. It worked when I put it in earlier but I was still charging purchases to my credit card. I did not see how to switch over to the gift card. Credit is gone and code now invalid. W

I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't get uupdates for Photo Shop Elements 9. The answer is "not available now, try again later". Very frustrating.

Why can't I get updates for Photo Shop Elements 9? All I get is "not available now, try again later". Very frustrating.

Which operating system are you using?
You can download and install the updates from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows

Charged for 1.41$ ( Trial fee 2 times and did not get activated )

I have tried to to buy Azure but I have noticed there is a free trial. So I decided to go for that because why not? 2 days ago I have tried to sign up and I got charged for 1.40$ but nothing was activated... So I was like ok that is just a dollar who cares.
Then today I have tried to sign up again and got charged for 1.41$ but azure threw an error saying that this was declined etc etc.
Today payment:
MSFT *ONLINE~~80092483~18 372
-1.41
Accepted*
08-06-2014
2 days ago:
MSFT *ONLINE~~80092483~18 372
-1.40
Accepted*
06-06-2014
Still not getting activated. Hoping to hear back from you and have a trial of azure. Thanks!

hi,
It is a account issue. I suggest you could try this channel:
Having issues with sign in or signing up for an account?
Please try it.
Hope this helps.
Regards,
Will
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I was charged for a book in the istore but it did not download. The free sample of the book is there but not the complete book.

I was charged for a book that I tried to download to my new iPad, which I guess is the iPad 3. I downloaded the free sample first. Then I tried to buy the complete book, but it did not download. Only the free sample is there. How can I get the full book?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT3702 can I get charges for purchased itunes my daughter made because she did not know how to add cd's to her ipod

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