HT3702 cAN'T PURCHASE FROM iTUNES DID THIS MORNING BUT SAYS I NEED TO CONTACT YOU'S
Can not purchase from my itunes says to contact i tunes
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Can't purchase from itunes using my iphone 3G, saying I need iOs 5
Hi,
I can't seem to make any purchases on itunes using my Iphone 3G as it is stating that I need iOs 5 however itunes will only let me update to software version 4.2.1. I have never had this problem before, I have itunes 10.5 installed, please help!If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am living in New Caledonia, a French Territory. How can I purchase from iTunes (ex: USA, Australia) using my card, French Issued?
You can only download content(other than podcast episodes) from a country's iTunes Store if you're in that country. For paid content, you also need to supply a payment method valid in that country.
(85658) -
I downloaded an album last night from iTunes. This morning i noticed it was in my music on my iPhone. I have the auto Sync turned off. How did this happen?
Settings/Store worked...thanks Lawrence
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having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?
Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario -
Can't purchase from Itunes on Itouch
Hi
I'm having problems purchasing music and free applications from Itunes using the Itouch. It keeps asking for password, which I'm putting in. I've tested it by purchasing from Itunes on desktop computer and it works.
Thanks for all your assistance.They will only be on your computer's iTunes if you put them there. If you are in a country where you can re-download music then they should show under the Purchased Link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If they don't show there then you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over.
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I live in Palestin, How can I purchase from iTunes ?
Hello ,
I live in Palestine and tried to buy from Itunes store, but I could not because my name is not in the list of states that Palestine with her own key international.
How can I purchase from the store using a credit card?
What is the name the state that must be chosen?
Goodbye.The state will most likely be Israel. Different countries accept different credit cards, and I cannot tell you what is acceptable in Israel.
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I cannot make a purchase from iTunes store. Error message is: Credit Balance unavailable. Try again later. I use a credit card to make purchases and do not have a Credit Balance. How can I correct this problem?
Might be something you haven't tried here >> iTunes Store: My credit card's security code or zip code does not match my bank's records
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My music will not sync to my iPhone from iTunes. Why does it say I need more space?
My iPhone and iTunes are all synced up to date as of June 7th. I went to sync my music library. I checked to only sync my selected songs (approximately 1200). It worked fine earlier this week before I updated iTunes. I went to add another 10-20 songs today, and it didn't work. It said I need an additional 4.77 GB of data. I have 2 GB available still on my 16 GB phone, which is more than enough for the 10-20 songs. I updated iTunes after this occurred but I still have the same problem. When I check my music on my phone, no playlists show up but y music and artists are the same as before, minus the new music i added to my iTunes. On a side note, the extra space it's saying I need is about the size of the current music on my phone; it seems to be asking to sync it twice?
Hey there 2Chainz,
It sounds like youre being prompted that there is not enough space. I would use the following article to help resolve the issue named:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes.
If the 'Not enough free space' alert appears, continue to step 5.
Turn off the automatic syncing functions for the iOS device. To do this:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
Restore using iTunes.
Thank you for using Apple Support Communities.
Regards,
Sterling -
Can't purchase from itunes strore
i am trying to purchase songs from itunes and am not able to do so. i uninstalled itunes and reinstalled it and i'm getting the same message. the currency value for every song is in "Kr" rather than the US "$". can someone help me out here? thanks!
sony vaio desktop Windows XPHi meeta,
Welcome to Apple Discussions
I've seen this reported in the Mac Forum and the solution was to go to the iTMS home page, then scroll down to the bottom and change the flag to your current location.
Hope this helps.
Regards,
Colin R. -
I can't purchase from itunes asking me to contact supports
I try to pirchase from itunes but i can't
If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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TS3297 Can't purchase from itunes (pls read details)...
I can't purchase anything from the itunes store.
I can access it but when I click buy, nothing happens.
Troubleshooting didn't help either...
Please helpHi meeta,
Welcome to Apple Discussions
I've seen this reported in the Mac Forum and the solution was to go to the iTMS home page, then scroll down to the bottom and change the flag to your current location.
Hope this helps.
Regards,
Colin R. -
Can't purchase from iTunes since OS 10.3.9 Update
Ever since I updated my OS to 10.3.9, my iTunes 4.9 gives me an error message when I try to purchase a song. The error message reads, you must have version 6.0 to purchase this song but I can't upgrade since my G3 is running at 400 mHz. Help!!
This might happen if you accessed your iTMS account through iTunes 6.x once.
In this case prior versions are refused when trying to buy music.
As a workaround you may create a new account using iTunes 4.9.
Several iTMS IDs will coexist in a single iTunes library. -
HT2731 New password, now can't purchase from iTunes!
I just reset my password for my Apple ID and now am not allowed to purchase from the Store! I get the message that
this Apple ID is now allowed to purchase at this time. What the heck??? My last purchase with my previous password,
same ID, was on the 12th of this month.iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I can't purchase from itune because iforgot the security questions
Help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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