HT3702 cannot use my credit card on iTunes store

i try to use my Credit card on itunes store but itunes store cannot provide my CC

Try a different Credit Card or Contact iTunes Customer Service and request assistance
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  • HT1904 I recently received a substantial refund from purchases my grandson of 8purchased. I tunes graciously refunded the money. However now I cannot use my credit card to make purchases for thr game I play.

    I recently received a refund from I tunes which I appreciated. My little grandson who is 8 made $460 worth of purchases without my knowledge. However now I cannot use my credit card for further purchases on the game I play. Getting itnacross to ITunes is difficult.

    dawnfromcabot wrote:
    ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART.  I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW.  THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY.  TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY.  I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
    Reading that is giving me a headache, how about normal type.

  • HT3702 i have two charges on my credit card from itunes store

    i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's.   nor do i have a iphone.
    <Edited by Host>

    Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

  • Is there a way to sign up on iTunes Match using your credit from the iTunes store? I don't carry a C.C.

    I dont carry a C.C. and im wondering if there was a way to subscribe to iTunes Match using my credit on the iTunes store. Anyone have any info?

    I believe the answer is no, although if you were able to visit an Apple store you might be able to work something out there.  You can use credit I think, but the problem is they still need a credit card number on file to process the purchase.

  • I cannot use my credit points on iTunes. It keeps telling me to pay with a credit card

    I Got a gift voucher of $25 and cannot use it to purchase on iTunes or App Store. It keeps telling me to put me credit card details which I don't have.
    i want to purchase an album of $10 but it wont let me. What do I do

    What are you seeing on the iPad's screen when trying to purchase things, and is this the first time that you've tried to download anything from the store ?
    If it's the first time then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are getting a prompt to review the account then you could see if the steps on this post by mountaingoatgirl lets you do so without needing to enter credit card details : Re: What do I do if I do not have a credit card.

  • HT3702 someone used my credit card to pay itunes

    someone used my credit card to pay itunes
    what should I do?

    Hi, Jillskype, and welcome to the Community,
    Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
    Please see these FAQ articles for next steps:
    https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
    https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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  • HT201454 How do you handle family members outside the household being a part of the Family Sharing program?  I don't want them using my credit card for itunes and/or apps on their phones - just want to be able to share pictures/videos.

    Wanted to include my sister and parents in the Family Sharing group under the iCloud app, but I don't want them using my credit card for their purchases.  We just wanted to be able to share pictures and/or videos and find each other, if necessary.  Is there a way around my card being the default for them when they go to purchase something?

    If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.

  • HT201359 Suddenly for the past 3 months ,I am unable to buy anything through my visa credit card in iTunes store as well as in google play store, all the transactions are getting declined.But Iam able to buy in other sites using the same credit card. Pls

    For the past 3 months I am unable to buy anything in I tune store as well as google play store using visa credit card.
    It is getting declined in these stores only.
    In all other online stores I am able to buy with the same credit card for eg. in e bay
    Guide me.

        I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • I cannot remove a credit card from itunes billing

    After reviewing suggestions online for removing my credit card from itunes billing the overall suggestion was to check "none " on the credit card panel in my itunes account.  There is no "NONE" option.  What else can I do to remove this card?
    Thanks, Chrissie

    Hello,
    You can follow this to remove your credit card :
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password and click the View Account button.
    From the Apple Account Information page, click the Edit Payment Information button.
    Click on the button labelled None and click on Done.
    There's a button None but it can blend into the background.

  • Why can't I use my credit card in OVI store?

    After buying several apps in the Ovi Store using my credit card I was really surprised that Ovi Store does no longer accept my credit card because I'm not living in the US! (I'm requested to fill in a US address otherwise I cannot proceed.)
    **bleep**! *
    I'm not living in Iran or some other country on which the US has imposed sanctions. Can someone please explain? It feels like going back in time and I think Nokia will lose a lot of Ovi Store visitors this way.
    * Edit: thanks for censoring
    Solved!
    Go to Solution.

    @liza091162
    As far as OP was concerned trying at another time with SIM in place worked "Maybe the payment failed yesterday because I had removed my SIM card... Although I cannot see a connection."
    Happy to have helped forum with a Support Ratio = 42.5

  • I cannot use my prepaid card in apple store

    Why I cannot use my prepaid card in apple store

    That happened to me to and unfortuanatly, i've done some  resarch and it won't come back. UNLESS you still have the plastic card, give them a call and they should redeem you. So next time you get a prepaid card, don't throw it away, keep it. Best of luck(:

  • Can't take off credit card from itunes store and 'none' is not an option

    I need help taking off my credit card from itunes and when i edit payment options 'none' is not an option what do i do?

    Agh same! I don't even have a credit card these days so it doesn't work!! Which ***** because I can't purchase anything

  • HT201303 hi i will like to remove my credit card from iTunes store

    hi i will like to remove my credit card from itunes store

    This works of you live in the US.
    Settings>iTunes and App Stores>Apple ID
    Tap your ID
    Tap View Apple ID
    Enter your password
    Go to payment information
    Select None.

  • I cannot use my visa card on app store from Cameroon

    How can i use my Visa card on App store for the first time from Cameroon?

    You are currently outside of the countries in which Apple can do business.

  • HT204034 I am not able to use my State Band of India VISA credit card in itunes store?

    Hi
    I want to change my payment information for that I'm putting my credit card details and submit but it says use valid payment method. While my Visa credit card is running n activated. On the other hand when i use another master card for that and its working with that.So i'm not able to understand why my card is working while i am use right method to enter my card information.

    It's a credit card, not a debit card ? Not all debit cards (based on some posts that I've seen on here) seem to be accepted by the Indian store, it's possible that not all credit cards are accepted either.
    For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.

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