HT3702 Did not authorize purchase

How do I get a purchase off my credit card I didn't authorize

You can contact iTunes support via this page and explain what happened : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

Can I get my money back for a purchase I did not authorize

My son purchase two items today that I did not authorize can i get my money back

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they were made an on iPhone, iPad or iPod Touch then to try and stop it happening again you can use Settings > General > Restrictions > In-App Purchases 'off' to stop in-app purchases being made, and depending upon the iOS version on it you might also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'

HT5622 i ordered amovie called despicable me however was charged twice only ordered it once would like my credit card for the second purchase reversed and other charges added which i did not authorize

hi there i order despicable me 2 howver notice i was charged 2 times and only ordered the movie once also have several charges done on dec 7 for 18.87 several times which i did not order anything that day off of itunes i would like my cc charges reversed as i did not AUTHORIZE THOSE CHARGES

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
You've checked the purchase history on your account to see what the 18.87 charges were for (they may have been from a day or 2 before the Dec 7th), and nobody else has acess to your account or devices and may have made them ? It not then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 How do I get a refund for downloads that I did not authorize?

How do I get a refund for downloads I did not authorize?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
There is no automatic way to do this because any purchases made with your account are assumed to be authorized by you. If this involved account hacking you can report it to iTunes Store but purchases made with a credit card should be reported to the card fraud department.

HT3702 I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authoriz

I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?

You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098

I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I have a charge that I did not authorize?

I have a charge for $24.99 that I did not authorize?

The amount, $24.99, ties up with the cost of iTunes Match in the US - have you subscribed to it and/or is it due for renewal ?
You can view the purchase history on your iTunes account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I was charged for something in I tune that I did not authorize and would like it put back on my card .thank you

I don't know how but I was charged for I tune and I want my money back on my card.I did not authorize payment .And you should not take of my card unless you asked me first.

This is an iPad user to user forum, so you are not addressing Apple.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

TS1424 Charged for an app I did not authorize. How can I resolve this issue?

Charged for an app I did not authorize. How can I resolve this issue?

call apple at 1-800-694-7466 or report a problem from purchase history see
http://support.apple.com/kb/ht2727
Peace, Clyde

I did not authorize a $19.99 payment. I need a refund and can't seem to talk to an individual.

I did not authorize a $19.99 payment. I need a refund and can't seem to talk to an individual.

ineedarefund wrote:
...can't seem to talk to an individual.
Phone support is only available Mon-Fri during US daytime. For the rest you have chat available from the link that Claudio posted in his 1st reply.
If you tell us exactly what program or service you have purchased, we can provide a more direct link.

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

HT5772 I have a "Shared Library" that I did not authorize, and I need to delete it. How do I delete?

I wanted to syn my phone to my ITunes today, so i could put an audio book from my laptop to my IPhone and ITouch. When I opened IYunes, there is a "Shared Library" that I did not authorize that is in my ITunes that is over 550 GB of data. I don't want it, and I want to earase it, but can't figure out how to do that. Can you help me get rid of it? Also, how di I set up my ITunes to not allow this in the future? I am in the military deployed in Afghanistan, so communications and internet are terrible. Please help.
Thanks

Edit > Preferences > General tab, untick Shared Libraries so you don't see those shared by others on the same network, then go to the Sharing tab and untick Share my library on my local network, if ticked, so that you are not sharing yours. Click OK.
tt2

HT1689 I have a charge on my cc that i did not authorize 11/26/13 in the amount of $63.89 Please credit..

Charge on my credit card in the amount of $ 63.89 on 11/26/13
Looking forward for a credit because I did not authorize.
Respectfully, Nancy Spiros

expresslane.apple.com
or call applecare at 18002752273
the only people will be talking to here are other apple customers. at least u didnt post ur credit card # lol.

HT3702 Did not authorize purchase

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