HT3702 gift card to pay outstanding balance on itunes account

i have entered a gift card to pay for the outstanding balance on my itunes account, the voucher value is shown on the account, but the existing balance has not been taken from the voucher value. i cannot make purchases even though the value is showing on the account. heellppp

SamanthaaFlo wrote:
Can i pay my balance with a itunes gift card
You should be able to... However... if your Account has been disabled due to the below information...
SamanthaaFlo wrote:
I recently used a Visa girt card to buy music my money on the card ran out but i could still buy music. I now have a balance of $9 and Itunes is telling me that my billing address is wrong and my card is rejected
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT201209 can the same gift card be used with a differencet itunes account?

    can the same gift card be used with a differencet itunes account?

    No, a gift card can only be redeemed onto one account - it can then only be used to buy items for that account (it can't be used to gift content to another account).

  • HT1918 Good morning, I submitted a new credit card to pay outstanding balance and it tells me to contact you guys.

    Good morning, I want to pa the outstanding balance I have with you guys which is 1.41. Please take care of this so I can download an app I need for work. Thanks
    <Edited By Host>

    These are user-to-user forums, you are not talking to Apple here and you should not post your credit card details here - I've asked the hosts to remove them, but in case you read this first you should have 15 minutes from the time of your original posting to edit your post. As these are public forums, and people can potentially subscribe to them and may have therefore received your card details, you should get that card immediately cancelled and request a new one from your card company.
    For future info you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I no longer have the gift card that I entered into my iTunes account.  The account shows my balance but when I go to purchase a song, it is asking for me to enter the redemption code and not applying my credit.

    Some time ago, I entered a gift card into my iTunes account.  I did not use it all and the balance shows up in my account.  I no longer have the gift card. When I go to download a song now, it is asking for the redemption code instead of just taking the cost from the balance.  What can I do?

    You simply need to verify your info. Check None under the CC info.

  • Tried to purchase an iTunes gift card via email online from my iTunes account to myself but was unsuccessful.  My credit card details are correct and so is everything else.  Why can't I complete the transaction?

    Can I buy myself an iTunes gift card from my own US iTunes account?  Tried to do this online but transaction could not be completed.  Response I got was to contact Apple iTunes Support.  Please help.

    If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the contact message) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT201209 can i used a itunes gift card to pay my outstanding balance

    Please help me, I wanted to know if I can use a itunes gift card to pay my outstanding balance in the itunes store, or do i have to put in a new credit card, because the old one was declined.

    So I can pay my outstanding balance without having to put in a new credit card, Because i really do not want to put in a new credit card, i rather just go and buy a itunes gift card insted.

  • Please Help! Can I pay outstanding balance with a gift card?

    I've been getting really frustrated with Apple the last day or two, I just can't seem to get a hold of the right person. As I type I'm currently on hold with tech support who's waiting to transfer me to lord knows who.
    I had an iTunes outstanding balance of $15.19 and bought a $15 gift card to pay it off. After redeeming the gift card on my iTunes, it shows the credit and the outstanding balance remains unchanged. I thought that it would have automatically gone towards paying the balance.I've tried inputing my credit card info and it keeps telling me that the security code on the back is invalid. Can anybody help me with this cause Apple sure isn't a doing a very good job of it. Thanks!

    It should have worked. Contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and explain your situation to them.
    BTW, there is no telephone support for the iTunes Store, so don't waste any time on hold with Apple tech support; they can't help.
    Regards.

  • Can I use a gift card to pay of my credit card balance? I bought a song off iTunes and I forgot to redeem my gift card before doing so.

    Hi everyone,
    As you can tell from the topic of the discussion, I was just wondeirng if there's any way to use a gift card to pay off a credit card balance?
    It's not a huge problem as I only bought one song, lol, but it'd be nice to know if I can use my gift card to pay off the balance. I forgot to redeem my gift card before purchasing >_<. Smart I know. So please, if some one knows the answer to reply back. Thanks!
    - Erika

    Is there any way I can do it without using a credit card? Even if I can go somewhere to get it done?

  • Can you use the itunes gift card to pay for apps, too?

    Can you use the itunes gift card to pay for apps, too? I can only seem to make it work for movies, music, and shows. Do I need an apple gift card to get the apps? Thanks!

    "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."  -  http://www.apple.com/legal/itunes/us/terms.html
    Mac App Store: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4461
    Can I use an iTunes Gift Card or Apple Store Gift Card to make purchases on the Mac App Store?
    iTunes Gift Cards can be used to make purchases from the Mac App Store. Apple Store Gift Cards are redeemable in Apple retail stores, and may not be used on the Mac App Store.

  • HT204088 I need to speak to someone about this because I have been charged multple times on the wrong account? What do I do? I tried to authorize another card to pay my balance due and It wouldn't authorize and now that I am looking at my bank online it d

    I have an issue. Recently I tried to authorize another card to pay my balance due and itunes would not authorize the card. Now that I am looking at my banking statement/ online banking it shows that multiple times the card was charged for the exact amount due ,21.02. but the payment already came out of my primary banking account, What do I do because I can not speak to a regular person since it is an Itunes account issue. I need some sort of help and I really want the funds refunded... I took screen shots proving all of this information.

    To Contact iTunes Customer Service and to request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do i use apple gift card to pay on barclay card?

    i guess i screwed up, i got a apple gift card and for some reason i thought i could use it for payment
    on my new ipad mini
    I see nothing on barclay account except add bank account
    So am i now stuck with a 50 dollar gift card.
    Also sure wish i got 3 or 4 g with this, useless
    being a passenger on a trip

    If you got an Apple Store gift card, you can indeed use it toward purchase of an iPad. You cannot, however, use a gift card to pay Barclay's if you financed your iPad through them since they are a completely separate company. It would be like trying to pay an overdraft at your bank with a store gift card.  Barclay's will accept only cash (in the form of a check, usually).
    Apple gift cards cannot be returned, so you're stuck with it. You'll have to try and sell it to someone else if you need the cash to pay on your Barclays account.
    Regards.

  • HT201209 Can I use a itunes gift card to pay for itunes match?

    Hello,
    Can I use a itunes gift card to pay for itunes match?

    Yes, as long as you have a credit card on file. See "To subscribe to iTunes Match" in this support article:
    http://support.apple.com/kb/HT4914
    Regards.

  • Can I use gift cards to pay for songs purchased on my iphone?

    Can I pay for songs purchased on my iphone with gift cards?

    Yes.  Open the iTunes app.  Go to the bottom of the New Releases screen and tap Redeem.  You will be able to enter the codes from your iTunes gift cards.  Music and app purchases will be deducted from gift cards before your credit card.

  • My iTunes gift card should have a balance but it keeps saying it has been redeemed

    My iTunes gift card should have a balance, I keep getting amessage saying it has been redeemed.  How do I find out the balance of the card?

    You can enter the card umber into your iTunes account only once. Any balance left, will show up in your account, not on your card.

  • Does the balance of a iTunes Gift Card that is "loaded" to my iTunes ? App Store account have an expiry date ?

    Does the balance of a iTunes Gift Card that is "loaded" to my iTunes Store / App Store account have an expiry date ?
    I know that the actual card/s have an expiry date, but when I load the card value into my iTunes Store / App Store account, will this balance have an expiry date ?
    I can't find an answer.

    UPDATE
    Last night, approx.11:00PM  I sent a "Express Lane" enquiry regarding my question.
    I received the following e-mail back at 11:30PM:
    I have read through your email and understand that you would like to know if there is any expiry time for Store Credit on your account. My name is ******* and I thank you for letting me help you with this.
    That is a very good question *******, and the answer is once on your account there is no time frame required for you to spend it. It does not collect interest, but it will certainly be there for you, ready to be used when you find something that interests you.
    Thank you for choosing iTunes as your source of entertainment, *******. If you have any more questions feel free to contact me as I am only an email away. Have a great day!
    I have removed the names and highlighted the answer to the question I asked the forum.

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