HT3702 Hello! My name is Sally A. Kelley, and I would appreciate if your Company Cancel the Apple ITunes,cause I don't appreciate having my money being withdrawn from myBank Account from you all every Month.So I would again appreciate you Cancel my perscr
11/20/13
To Whom it may concern;
I am writing to let you know that I want to Cancel the Apple Store ITunes,I no longer want to continue to Subscribe to your Company any longer. I was not aware til last Month that your Company was withdrawing Money out of my Bank Account,and I am on a fix Income and I am 69 and almost 70 years old woman,and I have to pay Bills and Rent, and I can't afford to have my money dimish like that from my Bank Account.My Daughter is going to help me Cancel your Company from my Bank Account. That is all I have to say. I hope to hear from your Response!
Respectfully Yours
Sally A.Kelley aka.{ [email protected] }
Sally, no one here can cancel your iTunes subsciption because this is a user to user support site, and no one from Apple will see your letter. However, I believe you can solve this problem yourself. Go to the following web page:
iTunes Store: Purchasing and managing auto-renewing subscriptions
Read the instructions under Turning off auto-renewing subscriptions on an iOS device or Turning off auto-renewing subscriptions on a computer, whichever one is applicable to you.
If you still need to contact Apple directly, start with this page: https://getsupport.apple.com/Issues.action
Click the button Purchases, Billing & Redemption.
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