HT3702 Hi..I'm playing Candy Crush and i'm trying to buy more lives and it's telling ,e that I can't

I'm playing Candy Crush and I'm trying to buy new lives and it's telling me that I can'...what's the problem?

If you would like help from these user-to-user forums then you will need to give more information than 'it's telling me that I can't'. What happens when you try to buy them, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a message that you are getting from the game itself then you will need to contact the developers of the game.
If it's a different problem ... ?

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  • HT4009 trying to buy in app purchase but its telling me that purchase can not be completed and linking me to th support site

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    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions    And I did and it's still doing it. Please help

    Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
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  • I want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

    i want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

  • TS1702 I am playing candy crush and Pharos slots but if I want to make a purchase for extra lives or more credits it tells me to contact the iTunes Store. Also a error msg comes up. What is going on as its very frustrating when it won't allow u to continu

    I'm playing candy crush and Pharos slots but if I try to  buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off.  Sometimes it works and sometimes it doesn't. Please help

    email iTunes support, apple.com/support/expresslane/iTunes and give them your apple id and tell them whats happening, they can fix this.

  • TS3274 I play candy crush both on my IPad and my samsung android, how do I synch them so they both show the same results?

    I play candy crush both on my IPad and my samsung android, how do I synch them so they both show the same results?

    We went through the same drill.
    First, decide which computer you are going to use.  One or the other.  You can't have it both ways.
    Then plug in the 'foreign' device.   Do not let it sync.  Yet. 
    Give this device a new name in the left pane in I tunes so that you all know which device is which.  You will need to authorise the computer to the new I tunes account.  You will need to transfer any purchases to that computer.  You will need to upload any photos to the photo library.
    Then sync.   Each time you plug it, it will remember the specific device, the old on, or the foreign one, and bring up its own particular arrangement as a starting point.
    You will find that by checking the boxes, you can share apps, and music.   But when you go to do updates, if you are mingling apps, each user will need to know the apple password to get updates.
    We found it to be a little confusing, but once you get used to it, using the same I tunes for 2 different accounts works ok.
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  • I was playing candy crush and I had too much problem with my bill your charge too much I want to know what is the problem with this game cost

    HELLO
    I was playing candy crush and I had too much problem with my bill your charge too much I want to know what is the problem with this game cost

    Take it up with iTunes Support - we are not Apple here, we are just users like you:
    http://www.apple.com/support/itunes/ww/
    Cheers,
    GB

  • HT1933 Hi. Im playing candy crush. When i purchase some items they go . And most of time not ! I have lost several $ due to this unable ng me to proceed through my game

    Im playing candy crush. In this game you can purchase items & continue playing. For some reason at times it lets me purchase. Most times it doesn't .... I have lost $ due to this because it doesn't let me move on. .???

    It seems you missed a few things from my original post:
    I do have an external backup and backup frequently, however Time Machine apparently hadn't been backing up my photos and some of my other files since April of 2011 without my knowledge. All of the issues started together in one moment- i.e. the photos went missing, the keyboard started acting strange, and while my documents file stayed intact and so did my itunes library, no files, including photos, could be seen under All My Files and the iphoto library reported 0 MB for its size.
    My computer randomly got slightly better, in that it would start up and let me in, and I was able to migrate the computer over to the Macbook Air I bought as a temporary fix. Keyboard still wonky, many files missing, and the internal time machine showing no backups anymore. The "genius" said my photos and other files had simply disappeared, he couldn't explain it, and they were lost forever unless I took it somewhere to try and do a disk recovery. He couldn't explain what happened. They were able to get in this time, which they couldn't before, and run some diagnostics and plug in another keyboard. The diagnostics didn't show anything wrong with the hard drive or software, but I know that isn't true. I just want the last 8 months worth of photos!

  • HT204266 I'm playing candy crush and but I'm unable to purchase more stuff

    I have been playing candy crush for a while, I've been able to buy stuff but when I try to buy a lollipop hammer the system tells me that is unable to purchase at this time. Do I have a time limit to purchase anything that I want?

    Hi cynthdina,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful, as it sounds like you're not able to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Our iPhone Troubleshooting Assistant also offers some troubleshooting tips:
    Using apps on your iPhone
    http://www.apple.com/support/iphone/assistant/application/
    All the best,
    Jeremy

  • HT5622 When Playing candy crush or dice with friends, I can no longer connect to the apps store

    When Playing candy crush or dice with friends, I can no longer connect to the apps store to purchase items like lives, dice etc.  This seems to be since the upgrad to IOS7.  Thoughts?

    Hello there, gracieflad.
    The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
    Can't connect to the iTunes Store - Apple Support
    Thanks for reachign out to Apple Support Communities.
    Cheers,
    Pedro.

  • How do I play candy crush on macbook pro?

    How do I play Candy crush on Macbook pro?

    You can play it in a web browser but you must have a Facebook account and play it via that app.

  • I am playing candy crush on my iPhone , need to pay 69p to move on , given all my acc. Details, but it says time out try again, have done this 10 times but no luck

    I am playing candy crush on my iPhone, I need to pay 69p to move on , all my billing is correct but it just keeps saying time out try again, I have done this time and time again , no luck

    "Is there anything I can do?"
    Yes, you can exchange the handset for a refurbished out-of-warranty product for £216.44 (includes shipping + VAT).  Treat your objects like women - with love, and respect.

  • I keep getting this pop up that says why you no play candy crush is this a virus?

    I keep getting this pop up that says why you no play candy crush is this a virus?  How do I get rid of it?  It has an option to click on cancel or ok.  I keep clicking cancel.

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  • Can't connect to my wifi on ipod 4s while playing candy crush

    I have never had a problem connecting to my home wifi while playing candy crush until 2 dyas ago. It tells me my facebook session has expired and to log in again. I have never used facebook on this device or while playing candy crush and I won't. Facebook isn't even installed on this device. I can't access the app store either. The internet is working fine on everything else, safari, updating apps etc. Connection is excellent. I updated Candy crush when this started but it didn't change anything.
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    Hi KWR12, 
    Welcome to the Apple Support Communities!
    The first steps I would recommend in this situation would be the ones located in the attached article to troubleshoot the Wi-Fi connection. Please run through the steps listed and let me know if the issue remains unresolved. 
    iOS: Troubleshooting Wi-Fi networks and connections
    Have a great day,
    Joe

  • I tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

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