HT3702 Hi, why I cannot purchase a paid app? They always ask me to go at support.apple.

Hello, how can I solve this issue? Thx

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(94781)

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Why I cannot purchase or update apps for my new iPad all of a sudden? I have internet access.

When I tried to update apps they are stuck with "waiting..." and I cannot access those apps anymore. I have Internet access all this time.
What is going wrong, will I lose data for the apps.
Thanks for any help or insights.

Restart the iPad (hold the Home and Sleep buttons until the Apple logo appears.
This sometimes happens if the download of the updates gets interrupted.
If that doesn't work, downalod the updates via iTunes, and sync the iPad to iTunes.
In either case, you don't lose the app data

HT3702 Why I cannot purchase smurfberries in smurfs village as long as my credit card and bank account are fine ?

Why I cannot purchase smurfberries in smurfs village as long as my credit card and bank account are fine ?

Yoor post is very confusing. AOL's iPad magazine is called "Editions" and it's free. "The Daily" is put out by TheDailyHolding and is owned by Rupert Murdoch. You've already posted in another thread where the solution was given. Other people seem to have manged to get unsubscribed.
Best of luck.

Why I cannot purchase videos with an English subtitles? I always stuck on movies which I want see on my iPad there are not much an English subtitles for Hard of Hearing and Deaf people?

Why I cannot purchase videos with an English subtitles? I always stuck on movies which I want see on my iPad there are not much an English subtitles for Hard of Hearing and Deaf people?

"Why I cannot purchase videos with an English subtitles? "
You tell me. They are there and it will not let you purchase? or they simply do not sell them?
If they do not sell them, then this is why you cannot buy them.

HT4009 Why I cannot purchase coin in my another device for game?

Why I cannot purchase coin in my another device for game?

We are fellow users here on these user-to-user forums, if you would like help then you will need to provide info as to what happens when you try to buy them e.g. does the 'buy' button not work ? Are you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT1937 Why I cannot purchase diamonds in hay day

Why I cannot purchase diamonds in hay day

No idea.
Hard to guess, as you provide no info at all.

HT3209 Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact supports.

Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact ITunes supports.

This is a case for the iTunes Store Support:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn

Why I cannot purchase I got money on my credit card I need solution ASAP

Hi I would like to know why I cannot purchase gems at clan of clash I have money on my card I need solution asap

If you would like help from these user-to-user forums then you will need to provide more information as to what your problem is e.g. what happens when you try to buy the gems ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

HT1725 hi i did not have a credit to purchase any paid app or songs. is there any other way to purchase

hi. i did not have a credit card to purchase a paid app or songs. is there any other way to purchase. and i already purchased a paid app any song by using my debit card . what can i do to purchase

Is you debit card no longer accepted ? If not then do you have a different debit card that you could try, or are iTunes gift cards available in your country - they are not available in all countries, and they are country-specific (they can only be redeemed and used in their country of issue. If not then the only payment methods that you can use are those that show on the payment details screen on your account.

HT1918 How do I change my verification questions? I know my password but forgot the answers to these questions and therefore cannot purchase any new apps. How can I change them?

I have recently changed devices from ipod touch to a new iphone 4s. Since this is now a new device..I am required to answer two verification questions. Only, i have forgotten the answers to them. Now I am in a situation where I cannot purchase any new apps.

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

HT1918 When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626

Why can't I install paid apps on on my iPod that I have paid for on my iPad with the same account

why can't I install paid apps on on my iPod that I have paid for on my iPad with the same account

Tom,
Are the iPad Apps specified to iPod compatible?

Iam sandeep from INDIA even thought not purchasing any paid app from itunes ,I have check my purchase history to but still $10 have been deductated from my bank a/c notifying me the message

Iam sandeep from INDIA even though i have not purchase any paid app. from itunes a $10 have been deducted from bank a/c
Ihave also checked my purchase history there is no paid list. Iam surprised what is this happening.
In my bank detail i got a message about this..
PUR/ITUNES/STORO/LUXEMBOURG ...
then all the dates on which the money have been dr. from a/c
Can any one tell me what to do PLEASE I would be very thankful..
How should I can get my money back ..
Can this also be happen in future ..
PLEASE REPLY

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

Why i cannot connect to my apps store?

Why i cannot connect to my apps store?

Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

HT3702 Hi, why I cannot purchase a paid app? They always ask me to go at support.apple.

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