HT3702 how can i ask them to stop taking money from my credit card without my authorization?

   the apple store keeps taking money saying that i buy things from my credit card. i don't know why this is happening. how do i make them stop taking maney without my authorization.

Perhaps you have had your account hacked by someone. Someone you know or a stranger. The first thing is to change the password in your Apple ID so that they cannot continue to buy things with your account. Second, if the None option is available in your iTunes account payment methods, select that and remove the bank card info.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

Similar Messages

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    The most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
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    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • HT3702 how can i prevent my nephew in purchasing again using my credit card?

    how can i prevent my nephew in purchasing again using my credit card?

    hi gail,(from maine)
    thnx for your help!
    1 more question, if u dont mind, my nephew has his own apple id(with the password he only knows ) nd what he used in his billing info is my credit card #, nd that only means that if he wants to purchase again from the app store it will be billed in my credit card, does your recommendation will still help me?
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  • HT3702 How do I get apple at stop STEALING money from me every month

    Plz help I don't need this right meow
    <Edited By Host>

    TreverBennett wrote:
    Every month apple takes money out of my bank without me giving them permission or say so they just do it how do I make this stop
    I do not know of any service from Apple itself that is offered as a monthly subscription, so it must be some other app or service subscription you've signed up for.
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    My school wants to purchase three copies of one of my photo books. The school is tax exempt. How can we make a tax exempt purchase using a school credit card?

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    If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

    Hi, in my case It did not use the balance first.  I had balance but it used my credit card.  Do I have to sign in Itunes first?  Thanks.

  • How come iTunes is taking money off my credit card when I didn't get anything from iTunes?

    How come iTunes is taking money off my credit card when I did not download any songs ?

    Contact iTunes Customer Service
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  • HT201441 I bought a second hand phone from CEX and I got home to find out it's locked to someone's Apple ID .. Obviously I do not know the previous owner. So I can't ask them to remove this device from their account because I don't know them. What is the

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  • HT3702 How do I get a refund if iTunes's charged my credit card twice?

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    Click Support at the top of this page, then click the link under Contact Us.

  • HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

    I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
    Zulkefli
    <Edited by Host>

    Welcome to the Apple Community.
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    You should start by changing the password on your account.
    Start here, change your country if necessary and go to manage your account  > Password and Security.

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