HT3702 How can we dispute charges?

I have to dispute the TWO $99.99 charges for the Coral Reef app that states its FREE! Who do I contact for the reimbursement?

Click Support at the top of this page, then click the link under Contact Apple Support

Similar Messages

  • HT3702 how can i dispute charges to my credit card that i didnt suthorize

    there were about$400 charged to my credit card witout my permission so how can i have them taken off?

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 How can I dispute charges to my account?

    Hi Itunes,
    Recently, I had several charges to my credit card that I never made purchases.   Currently there are 3 pending charges.  I am currently in process of disputing 3 additional charges.   Can I speak to some live?  Can I also view a statement? 
    Breeny

    These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT3702 How do I dispute charges?

    There are multiple charges on my bank account from iTunes that I did not authorize. And for the life of me I can not figure out how to dispute the charges other than calling my bank. HELP ME PLEASE!

    If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • Travelling to the UK, want to use camera only on my iphone, how can i avoid charges?

    Travelling to the UK, want to use camera only on my iphone, how can i avoid charges, do I just have to turn my phone to airplane more or do more?

    Just put your phone in Airplane mode, then go back into settings & turn WiFi on.
    No nasty surprises...enjoy your trip.

  • HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

    Hello,
    I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 how can i get refund for a double charged app

    how can i get refund for a double charged app

    Click Support at the top of this page, then click the link under Contact Us.

  • HT3702 HOW CAN I FIND OUT WHO CHARGED MY CREDIT CARD FOR ITUNES

    How can I find out who used my credit card for itunes

    Call your bank or credit card company.

  • How can i get charged when my device is still suspended and no call is made?

    Hello, Verizon
    I have to complain that I was charged $106.09 for this month's statement.
    But my device (removed) is still suspended, up until this week as far as I know, and I have made no call. How could I get charged for the month until April 9? I am currently not in the US territory.
    It must be a mistake to charge me the groundless amount. Please double check.
    Private info removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

        ashurbanipal,
    Thank you for the information. We definitely want to figure out what has happened, because you should be able to suspend for up to 90 days before the service is reconnected. For review please follow my handle TonyG_VZW and send me a DM with your account info and billing password so I can review your account. I am sure we can figure out what is going on together.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport 

  • HT3702 how can i remove the authorization hold from my card...

    how can i remove the authorization hold from my card

    You can try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
    How much was the amount ? A 'normal' holding charge is a small amount (e.g. equivalent to about $1), and usually happens after you add or change credit card details on your account. Here in the UK it can take a few working days for it to disappear (so a weekend can extend the elapsed time).
    Edit : I don't know what a non-liability certificate is and/or whether Apple can do one.

  • HT3702 How can i get my itunes account paid off?

    I went ahead and made some purchases on itunes but im barely getting the
    Bill and i had no funds on my card now i got paid
    But cant download apps because it says my security
    Code is wrong when its not and i know its because
    I owe itunes my question is how can i pay this off???

    This is telling me you have bad credit flagged on your last order number.
    In this case, it's generally best to purchase a gift card for at least the order cost that went bad. Redeem it....
    Order paid now? Ok, everything should be resolved.

  • HT3702 How can I remove my credit card on file?

    How can I remove my credit card on file?

    Changing Account Information
    http://support.apple.com/kb/HT1918
    Changing iTunes Store Account
    http://support.apple.com/kb/HT1311

  • HT3702 How can you remove a credit card from your account?

    How can you remove a credit card from itunes account?

    See if this support document answers your question. Why can’t I select None when I edit my Apple ID payment information? - Apple Support

  • HT3702 How can I stop and remove my credit card from my iPad ,my children keep buying games and I want to stop it......please help me to remove any payment from now on.

    How can I stop and remove my credit card from my iPad ,my children keep buying games and I want to stop it......please help me to remove any payment from now on.

    iOS: Understanding Restrictions
              http://support.apple.com/kb/HT4213

  • HT3702 how can i stop an ongoing payment being taken off my account

    We purchased an app that automatically debits my account every week. How can I make it stop

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

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