HT3702 how do i report duplicate billing to apple itunes store ?

How do I report if i have duplicate billing of the same item in my invoice from apple itunes store? I tried report a problem I can't find the portion where I should write my concern.  Please help. I have been billed by itunes in duplicate twice already. Thank you.

Tyr contacting them through: http://www.apple.com/support/itunes/ww/
Select your country and there you go to iTunes Support.

Similar Messages

  • How do I report a billing problem?

    I have had a transaction on my credit card that I have not purchased.

    Contact iTunes Customer support, report the issue via the iTunes Store purchase history, or contact the credit/debit card company.

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

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    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I find duplicate songs/files in iTunes 11?

    How do I find duplicate songs/files in iTunes 11?
    Earlier versions of iTunes had a simple menu option to click on.
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    Regards ..... blayk.

    If you want to free up your memory, maybe first checking to see if you got duplicates. -
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    If you delete a music in the iTunes folder, then when you try to play that particular music in your iTunes, it won't work as iTunes wouldn't be able to find it. However, when you import music on to your computer, always import straight into your iTunes, no where else.

  • How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

    How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

    Hi, if this is in regards to your library simply open up itunes and do the following steps:
    Click File
    Scroll down to "show duplicates"
    A list will then appear of your duplicate song titles.
    Be sure to CAREFULLY review each song to make sure it is a duplicate ( as I have some music that is the same song but live, acoustic etc...)
    Proceed to manually delete each song from the list and leave alone any song that you wish to keep.
    Best of luck,
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  • How do i report a bug to apple?

    how do i report a bug to apple?

    Actually going to http://www.apple.com/feedback/ gives you access to all feedback links.

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    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT3702 Hi there, can somebody help me in showing me how to reset my credit card information on iTunes Store as I have the credit card and it seems like the system doesn't accept my new card.

    Good day, can someone show how to update a new credit card on iTunes Store as I have changed my credit card. It seems like the system doesn't accept the new infos but when investigated with apple store staff members, they said I had a previous purchase to complete for the payment in order to update my new infos. Does Apple have authorization credit card form? So that I can authorize them to finalize the previous purchase payment with a new card.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    You may want to try gift cards as an alternative.

  • I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
     Cheers, Tom

  • When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

    When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

    Hello Daijalove97,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
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    http://support.apple.com/kb/HT2589
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    Click Continue when you're done entering your credit card and billing information.
    Best of luck,
    Mario

  • HT201304 how can i track my purchase history on iTunes store?

    I have got a bill for Apple iTunes but could not remember the purchase; so, I wonder how I can track the history of my purchase on the iTunes store?
    Thanks for your help.

    Do it on iTunes on your  computer.  Go to Store > View Account.  Log in using your Apple ID.  Then choose "Purchase History".

  • How do I get rid of all the Itunes store ads on my Iphone?  And find the playlist I just "synched" in I-tunes?

    How do I get rid of all the Itunes store ads on my Iphone?  And find the playlist I just "synched" in I-tunes?

    Uninstalling and reinstalling iTunes does not create duplicates.
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    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

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