HT3702 How do I update a game when it says my credit card was declined

I can't update or download any more games because I keep getting this message to update my payment info. I bought a game about a month ago and ever since I haven't been able to download anything or make updates. I've tried to add another card to my account but it keeps saying the security code is wrong but I know it's right. Can someone tell me what else I can do?

iTunes Store: My credit card's security code or zip code does not match my bank's records

Similar Messages

  • HT1918 at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this?

    at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • It says my credit card is declined when i try to put it in, to be able to download things, what do i do?

    It says my credit card is declined when i try to put it in, to be able to download things, what do i do?

    https://www.apple.com/support/contact/

  • HT1688 I used a MC $50 Giftcard for the iTunes one day. It was supposed to update the games, and other apps on my phone. Only, it wouldn't go through, the credit card was declined. Still, I was charged 4 times. How do I get this back??

    To Whom It May Concern:
    I bought a Mastercard Giftcard for $50 the other day. It was only because the games needed updating before I could play them again, and my card on file had expired.
    I kept getting a message stating the the card was declined. Also, it kept telling me to try to put in another card, or different form of payment.
    I tried several times to get the MC to go through, and it didn't. It was not even showing that the card info even updated!
    When I went to check the amount of the giftcard, there were 4 pending charges of $10.89 on it.
    How do I get this money back? Please let me know as soon as possible.
    Sincerely,
    Queenie from Texas

    I did but that was from a month before, I want pics I took after that backup time. It deleted without my consent like this is not cool. I had recent pics from my trip.

  • TS1717 How can I update my iTunes when it says that apple has an invalid signature

    How can I update my iTunes on my pc when it says that apple has an invalid signature

    How can I update my iTunes on my pc when it says that apple has an invalid signature

  • HT3702 how can i get rid of the link between my credit card and itunes?

    i initially linked my credit card to my itunes account as i thought it would be easier to download songs. but now whenever i go to update an app on my phone it tells me i need to support billing details so i re enter them and it tells me that i am wrong and i cant update my apps? even when they are free?
    is this because there is no money in my account or what? and how do i get rid of the assosiation with my card and itunes?

    You have to create a new Apple ID by following the steps in this article: http://support.apple.com/kb/ht2534.

  • HT4009 How can I install free games without filling up the credit card details

    How can I install free games without filling up credit card detaills.

    http://support.apple.com/kb/HT2534

  • HT4990 why when updating my apps says my credit card is declined when i have money on it

    Why is app store saying my card is declined when I have money on my card?

    ana79 wrote:
    ... I have money on my card?
    Is your card a debit card?  I don't believe debit cards can be used.  Try a credit card.

  • Trying to update my apps but saying my credit card was denied. Updating free apps so why is it trying to charge my credit card?

    I recently got notification that I have 4 app updates but when I try to update it says to verify my credit card information which I do but says it comes back as declined. Why would it try to pull funds for free app updates?

    If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
    You're getting this error because the store can not authorize the card with your bank.

  • HT3702 my credit card was declined for authorization , cleared hold from bank but itunes still sends message as credit card declined.. do itunes puts a hold on such cases?

    anybody here?

    Oh thank god i am not the only one with this problem. It started with me on Saturday (aug 28) and still, no solution.
    I live in the border with the USA so i’ve been using my itunes account with a USA debit card and then it started with that **** declined CC problem =S
    The funny thing is that i’ve been trying to change countries, setting my account to Mexico and it would still say that the CC are declined. Tried 2 USA cards and 2 Mexican cards, no results =S
    Wanna read something funny. I even tried to create a brand new account based in Mexico, with another email address and it still wouldn’t let me, tells me my cards are not valid……..the **** apple!!! i cannot update any app and i just got my iphone 4 on friday last week and i am dying to try new apps.
    So far I’ve sent 2 emails and still no **** solution. At least i am not alone =’(

  • How can I update my apps when it says that my billing information is wrong when there is nothing wrong with it?

    I cannot update my apps on my iPod. Apparently there is something wrong with my billing information and I retype it in every time it asks. There is nothing wrong with my account and I restored my iPod in hope of being able to update and download apps again but it still won't let me! What do I do?

    You might have to put the password in again.

  • I got an email from Apple saying that my credit card was declined when I never used it. I am wondering if it is a phishing email.

    Here is the email -

    After reading your reply, I am almost convinced that it was a phishing email. It was not personalized and was addressed to 'dear client'.
    Also the entire email was a hyperlink to
    http://www.nada.com.sa/your-nada/blend-us-a-mix/images/tmp/174733-ap.html
    which was then automatically directed to
    http://account7567458474846566788fd5654gfdhdrtkj6j757843apple.howtorespawn.net/f fe1be1685f7198c4a4de71a62652abf/
    This page looked like a genuine apple web page and all other links on this page were going to real Apple's UK website!
    They did their best to convince that the email genuinely came from Apple.

  • HT1918 Why can i not now update apps which I have already paid for because my credit card was declined?

    My credit card was rejected but now I can't even use the apps I have already paid for. *** iTunes! I can't delete the card and use another payment method can't do anything. Is there a way around this? Or just another case of apple rear ending us hard?

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

  • HT1391 I purchased a game and it charged my credit card but it didn't download it

    I tried to purchase a game on my ipad it said my credit card was declined but when I call my card it had charged me for it. What do I do or who csn I call to get my game or my money back

    Hi Effie Bilal,
    Thanks for using Apple Support Communities.  If you did not receive an in-app purchase, you can report this to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    - Ari

  • HT3702 I do not have a valid credit card. How can I update free games?

    I do not have a valid credit card. How can I update free games?

    Hello Sephilevi,
    It sounds like you are unable to update any of your apps and dont have a credit card. You should be able to use this article to select your payment method as None in your iTunes account settings:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    This section in particular:
    Change your payment information on a Mac or PC
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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