HT3702 How do you contact iTunes to recover money they charged my bank account with out my authorization. Invalid security code problem. Could not fix card issue.Changed bank card information and I got charged for tiny zoo bucks $24.99. I Got no zoo bucks

Changed bank card. Got charged $24.99 from iTunes  for a prior  purchase  that would not go thru due to invalid security code. When put new information on iTunes payment . iTunes charged my account without me confirming order and I didn't even receive the zoo buck 50% sale special. They just took my money . Now I can't connect to iTunes Store because they are fixing problems. What can I do to get my money . Can't even reach tiny zoo who gets the money. iTunes should of sent a confirmation request when new card was submitted before taking money.

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

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