HT3702 I accidentally deleted my receipt for the purchase of an audiobook another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

I accidentally deleted my receipt for the purchase of an audiobook on iTunes. How can I get another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

You're looking in your Purchase History?
http://support.apple.com/kb/HT2727
If so and you don't see the purchase there, and you're sure your looking in the account through which you purchased the audiobook (and are sure you bought it from the iTunes Store, not from audible.com or some other site), go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If the audiobook didn't download, they can help, and they may be able to send you another copy of the receipt.
Regards.

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HT201272 I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore the

I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?

"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception.

Downloaded Photoshop trial a few days ago but it has expired already.

I downloaded the photoshop extended trial a few days ago, but when I run it, it says it has expired already. The weird thing is that when I try to redownload photoshop using the adobe download assistant, it says in the top right corner that I have 30 days left.
When I originally went to downloaded the photoshop trial, I was in this page where it gave two options: Download now or join and download now. I chose join and download now.

Nothing you can do:
Adobe trial software expired early
Mylenium

Unauthorized charge from itune to my credit card

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              B. His name and his address,
What are you going to do, show up at their door?
This is a user forum. If you believe the charge is fraudulent, contact your credit card company and dispute the charge. Also change your iTunes password immediately.

HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

http://support.apple.com/kb/ht3702

I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.

I need a receipt for the monthly $15.98 charge to my AMEX for FormsCentral.

Hi,
Thank you for contacting us.
I request you to contact our customer support team directly at- Contact Customer Care, they will be assisting you with the payment receipt.
Note:- Please choose the product- Acrobat.com and issue as Membership, account, payment- Click- "Still need help? contact us"- Choose contact option as- Chat.
Regards,
Nakul

HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204266 I bought anipang heart($4.99) you charged already with my credit card but I can't get it.

I bought game anipang heart ($4.99)
You charged that with my discover credit card.
But I couldn't get it.

Usually they ask for your credit card security code (the 3 or 4-digit code on the back or front of your card). Can you check the wording carefully and see if that's what they're asking for? Try putting it in and see what happens.
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HT4009 Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Gee... maybe you should try contacting iTunes support like the message told you to do.

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
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Ossama

[discussion moved to Acrobat Installation & Update Issues forum]

I have made 3 separate appleid accounts and none of them give the option of not adding a credit card! I can't get anything free apps on my phone and when I called apple they said it would cost 300 dollars for them to tell me how to fix it!!! Help!!!!!!!!

I am beyond irritated with apple!! Need help with my appleid!! I have gotten 3 seperate appleidaccounts and it doesn't give me the options to not put my credit card information on their!!!! I can't access any free apps on my phone and I'm mad!!! I called apple and they wanted to charge me 300 dollars to tell me how to fix it!!! I will never buy an iPhone again if I can't fix the freaking problem!!!! Someone please help!!!!!

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
http://support.apple.com/kb/HT2534
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application.
My bill will be considerably less than $300.

HT1918 How can I contact iTunes regarding incorrect charges being made to my credit card?

How can I contact iTunes regarding incorrect charges being made to my credit card in order to obtain a Credit and to stop repetitive charging?
I am finding it very difficult to navigate the iTunes support line and would be grateful if anyone can help me.

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?

Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt

I have deleted my shortcut for the media app store. How do I get it back?

I have deleted my shortcut for the media app store how do I get it back?

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I can help you get your shortcut back! Here's what you'll need to do (Add a shortcut to home screen). If you accidentally deleted the application altogether, you can download it again in the Play Store. Note: If you're referring to your Market application, the name has changed to the Google Play store.
I hope that helps. If I'm way off base here, please provide more detail to your issue so we can properly assist.
Thanks,
MikeS_VZW
Follow us on Twitter @VZWSupport

Why is that I've already set up credit card details and oso check many times already still unable to purchase in game gold? Plsssss help !!!!

I've tried over at least 30 over times to purchase ingame gold but when I hit the confirm button, it says unable to purchase and ask me to contact www.apple.com/support/ww. I also check several times on my credit details too . Really no idea what to do now =\

Hello Ading,
It sounds like you were charged for an in App purchase but did not receive the item. I would report this issue to iTunes Store support with the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT3702 I accidentally deleted my receipt for the purchase of an audiobook another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.

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