HT3702 I added a itunes card to my phone so that my credit card wouldn't be used.After I uploaded my card which was $10 my credit card was still charged. How can I get money added back to my credit card?

How come after you add a iTunes card your credit card is still charged????

Some items can not be purchased with store credit.

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I upgraded to Firefox 4 and now I can't use my yahoo toolbar, all my yahoo bookmarks are gone and I hate it! How can I get my stuff back?

First, I kept getting a notice that I should upgrade to Firefox 4. For a few days, I clicked on the link, and it said it was connecting to the server-all day long-until I clicked off of it. So, I went to the Mozilla website and downloaded the new version. My persona disappeared, my yahoo toolbar will not work, all my yahoo bookmarks disappeared and I can't get them back. Is there any way I can fix this! If not, I am going back to IE! This is stupid and frustrating!

Yea, they say they will have it done by '''MAY'''!
Guess I'll just have to turn my computer off for 2 months while I wait.
What other Add-ons don't work? It sure would have been nice to know BEFORE I updated.

IPhoto update from Mavericks deleted my library. How can I get my pictures back?

Soo my iPhoto just decided not to find my photo library anymore.
When I open iPhoto, it only opens a windwo where I can decide which library I want to open, but gives me no choices, the list is empty. Normally this window opens when my external HD is connected to my macbook since then there's two iPhotos available, but now it just doesnt find even one.
I had another problem with the iPhoto on my external HD, i wanted to open it but a window opened to tell me that my library is used by another programm or that the library can't be read anymore. I was able to save those pictures by showing the contents and copying the pictures.
Buuuut now on the macbook, when I do the left click thing to open the contents of the package, there are no pictures in it at all, no folder has pictures in it. When I copy the version from time machine, nothing changes. iPhoto has a size of 1.7 Gb, which is way to small. God dammit.
How can I get my pictures back?

Thank you Terence!
Okay, so here the details:
iPhoto Version 9.5.1
OS X Version 10.9.1
So here what I did, detailed. (pardon my english, I'm swiss)
I downloaded Mavericks, few days later updated iPhoto (the iPhoto icon was orange before and turned blue after the update). All went well, until one month later, all of a sudden, I was not able to open my iPhoto on the external harddisk. A window opened to tell me that either my library is being used by another programm or that it can't be read anymore. To solve this problem iPhoto tells me to do several things, for example shut down the computer and then open iPhoto again, or set up my library again or open iPhoto by pressing command and alt. But non of those instructions helped. So I opened the contents, I looked for the folder with the masters of my pictures and copied the whole thing onto another harddisk.
I think I got those Pics saved, but I still can't open iPhoto on the external harddisk.
Oh and by the way, the iPhoto icon on my external harddisk looks different now, it's three pictures in a row and the one on top shows a redish flower.
So now, two days later I try to open the iPhoto on my regular macbook. A window pops up and says that I have to choose a library that I want to open. (iPhoto usually did that when I had my external harddisk connected since there were two different librarys then, one on my external, one on my computer) But now, instead of showing me the library's I can choose from it only shows nothing, no list or anything i could even choose. And then below there's this button that says something like "create a new library".
So what I did:
I open the contents and looked for the masters of my pictures, but there weren't any pictures at all. The iPhoto has a size of 1.7 GB which I think is too small for all the Pics and videos i stored in there.
I tried to get the IPhoto from Time Machine, but nothing changed. Iphoto still's 1.7 GB.
I opened the file "Pictures" in the Finder, but there's no such file like "iPhoto library", like it's deleted or something like that.
So i think that I used iPhoto usually, nothing speciall. I imported Pictures from my iPhone or camera and left them there.
Does that help?

My phone froze and deleted two items in my reminders. How can I get those items back?

I was writing some notes in my reminders and my phone froze for a second. When it unfroze I notice it had deleted two of the items I wrote in my reminders. How can I get those items back?

They are only where you put them, if you did not download them on the computer or transfer them from the iDevice, there is no logical expectation for them to be on the computer.
Downloading past purchases from iTunes

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

I put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

My battery died and then when i charged the phone it is asking me to connect to itunes and restore. if i restore how can i get my data back

My iphone battery died and on charging the phone it asked me to connect to itunes and restore the phone.
If i restore the phone how can i get my data back and how can i check when i last backed up my phone

If you have been syncing regularly as the iphone is designed, then you can sync the data back.
Regardless you will have to restore the iphone.

My computer broke down and now i bought a new Mac, how can i get my music back from iTunes??

my computer broke down and now i bought a new Mac, how can i get my music back from iTunes??

Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

I made a mistake by pressing autofill and all of my music was gone from itunes and from my iphone 5s, how can i get my music back on my iphone 5s?

I made a mistake by pressing autofill on my hp windows laptop and all of my music was gone from itunes and my iphone 5s, how can i get my music back onto my iphone 5s?

Have you checked to see if the media files are still on the computer? See Empty/corrupt iTunes library after upgrade/crash.
tt2

My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

See Downloading past purchases from the App Store, iBookstore, and iTunes Store

Seems like the iTunes app has lost most of my music. How can I get my music back?

Seems like the iTunes app has lost most of my music. How can I get my music back?

A new version shouldn't do that but it does seem to happen on occasion to a few unlucky ones. Restore your library from the backup you make of your computer before you install new software. If you don't have one, this is a learning experience.
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

Got a new computer. old computer fell unable to access any infrmation how do i safely get the music stored on my iphone back on itunes and how can i get my aps back that where erased when trying to syn my iphone to my new computer

This my second computer in the last two years. The first one fell and broke but I had only $20 worth of Itune stuff on the first one so I did not bother however this second computer I have tons of apps and music. I have lost all my apps while I was trying to backup my iphone with my new computer. I am wondering how can i get those apps back. How can I safely syn my iphone to my new computer without losing any more stuff.

It has always been very basic to always maintain a backup copy of your computer. Certainly after losing everything once, you started doing the basics and have a backup copy.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( twice), then you can transfer itunes purchases from the iphone: Without syncing: File>Transfer Purchases
Make sure that you have your computer authorized to your itunes account.

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

HT3702 I added a itunes card to my phone so that my credit card wouldn't be used.After I uploaded my card which was $10 my credit card was still charged. How can I get money added back to my credit card?

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