HT3702 I am not able to update my apps on my iphone and i am trying to update my billling info
I am not able to Update my apps on my iphone. there are certain songs and ringtones that you all are showing that I purchased and I have paid for them according to my billing records. Apple said that the security question is in correct. Please help.
Apple ID: Resetting Forgotten Security Questions
Similar Messages
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While updating my apps on my iPhone and it keeps showing one apple id & ask me to enter pwd.
While updating my apps on my iphone and it keeps showing one apple id & ask me to enter pwd.
(I think the apple id belongs to the Shopkeeper , he helped to download the apps while am purchasing the phone).
I have already updated my apple id from the settings and still not working.
Guys pls Help!!!You have to delete the app from the shop keeper.
It's illegal to have apps not belong to you or your family. -
Updated to newest version of itunes and now it tries to update library and it stops responding and won't let me cancel the little update bar that appears. I just want to know how to get it to the point where I can play music again.
This is happening to me too, very frustrating
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Hi, I'm trying to update my apps, but the e-mail that appear there to update, is note my apple ID. But when I'm going to buy some app, the e-mail is correct. The problem is when I'm going to update the apps. How can I change?
I get it with my original ID, I never changed my ID. And when I'm getting new apps, it's normal, the problem appear when I'm going to update the apps that I already have. The other e-mail that appears is another e-mail of mine, but I don't have any ID in apple with this e-mail.
I tryed to restore my iphone, but the problem continue the same. -
I keep trying to update my apps on my phone and when i do a notifaction pops up saying my Apple ID has been disabled. It also does this when i try to download new apps. This is getting very frustrating can somebody help me?
Apple ID's become disabled for security reasons. Read through this link for tips on what to do when your ID is disabled.
http://support.apple.com/kb/he37
Check the section titled:
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password. -
TS3899 I am not able to excess my email on my iphone and ipad.
I kept changing the email password in the Accounts Yahoo!. However, it doesn't seems to change at all.
My iphone and ipad doesn't seems to be able to excess to my yahoo email.
It just prompt out - the user name or passwork for "apple.imap.mail.yahoo.com" is incorrect.
I tried switching the iphone and ipad off and on it back. But it just doesn't seems to work.
Can anything else be done to it. Is there anything to do with the IOS I am using. The ipad IOS was up to date.
I have been tyring for the past 3 days. Please assist.
Patrick Tham
+65 9062 6621hp
iphone 4 IOS 4.3Hi syncdifferent,
If you are having calendar syncing issues between your iPhone and your Mac, you may find the following articles helpful:
OS X: Resetting Sync Services
http://support.apple.com/kb/TS1627
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/ts2481
Regards,
- Brenden -
Cannot update free apps on my iphone and ipad - Asking for payment details
I am not able to update my free apps on iphone and ipad, apps like instagram, the weather channel and Farmville2 arent updating. I've been asked credit card info and charged 1$. Why? Can someone please help me out. I have tried logging off and logging in again however, its of no use. Apple hasnt even posted a message in regards to this.
Also I have funds in my account, so that shouldn't be a problem. I was trying to download a free app. It was working this morning. Frustrated doesn't cover it.
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Issues updating my apps I've had for the past 2 years.
If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT3702 I am not able to make a purchase on my iPhone why does it redirect me to go to apple support
I am having problems purchasing items on my apps and it is redirecting to apple support why is that?
Having the same problem.
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I changed my apple id due to our email address changing. The new apple id works fine on my iphone but my wife cannot update apps on either her iphone 5 or ipad. It keeps asking for the password to the apple id we no longer use. What are solutions?
If you updated your existing account then try logging out of the account on the iPad by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and then log back in and see if that 'refreshes' the account on it - and similarly with the iPhone.
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Not able to connect to app store with iPhone, can anybody help?
I can't make a connection with the App store or with iTunes with my iPhone. Can anybody help?
Does restarting the router help?
Best. -
what is the sullotion?
Hello Y-Jam,
Thank you for using Apple Support Communities!
Rather than try and run the update, you should choose the Restore option in iTunes. That will downlaod the latest release of iOS 7, and install it to the phone.
Note: Be sure to backup your data first, this WILL erase all the content on the device.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
I recommend backing up to iTunes manually even if you backup to iCloud, as that will restore faster than an iCloud backup would.
Regards,
Sterling -
I just got a Mac started it up and had to update 2 apps they were pages and aperture it said that update i'm available with this Apple ID may be bought by a different user or item was refunded or cancelled I've have not done either. Please help
Try each of these in order until one works:
Open App Store and click on your Purchases tab. If you're prompted to accept them, then do so.
Put the old ones into the Trash, temporarily. Open App Store and see if you can download them for free from their individual product pages. If asked to buy them, see the next option.
Click here, contact Apple, and wait for a response.
You will have to purchase them using your Apple ID. -
i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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I changed my Apple ID that using an invalid email address and I am trying to update iCloud account with my new Apple ID on iPhone 5 with iOS 7.1.2. I am not able to delete iCloud account without the old password. Is there a way to update the Apple ID of my iCloud account?
Many people are having probalems with this right now. The only solution I've seen that seems to consistently work is the one posted by Brackers28 here: https://discussions.apple.com/message/23020591#23020591. This only works if you still have access to your old email account. If you don't, you'll have to have Apple help you reset the password for your old account so you can turn off Find My iPhone and sign into your account with your correct ID.
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There is no option on appleid.apple.com to edit or delete an alternative appleid somehow my wife's appleid is listed as my alternative and I can't delete it help?
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