HT3702 I am trying to redownload netflix and it keeps telling me my security code is not valid. I am not trying to purchase it its free, also I am trying to
I am trying to update the apps/games on my Ipod, and it asks me for my password, which is fine, but then it tells me thatmy security code for billing is not valid, which it is, even though I am not purchasing anything, just doing the update notification. So I go to account setting and redo my billing information and it keeps telling me my 3 digit security code is wrong. Do I need to restore my IPOD or what I am so frustrated!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
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I'm trying to change my credit card info but it keeps telling me my security code us invalid and it is not.... I need to put my billing info in so I can update.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Sometimes it says security code by it is the ZIP code. Sign into your account in the iTunes app on your computer and verify that all of the information is correct and agree to any new user agreements that may be needed. -
I tried to buy an app and itunes keeps asking for a security code. What is a security code? I only have a password! And ID
Are you using a credit card?
http://store.apple.com/au/help/payments#creditus
Security codes
The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card. -
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ThanksFirefox needs 32-bit plugins, so you'll need to install 32-bit Java for Firefox.
No, you can't change Firefox from 32-bt to 64-bit. There is a Nightly 64-bit version (alpha) of Firefox, but it is used only to test for regressions until development is resumed. -
I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?
Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
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Why does my app store keep saying that my security code is invalid when it's not??!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
When trying to update my billing information to my new MasterCard, the system keeps telling me the security code I'm entering is invalid. I know it's correct. Why is it doing this?
check your purchase history, see if there has been a problem with a previous purchase, if so, you might have to temporarilyuse another gift card or use itunes gift cards
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Has this ever happened to you?
iTunes store and my appleid account is not accepting the security code on the Visa Gift Card I purchased today... It keeps telling me the security code is not validThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Sometimes the issue isn't really the security code, but the ZIP code or the form of the billing address. -
I'm trying to download netflixs to my ipad but it keeps telling me to delete videos or pictures. I have no videos and have 60 pictures. I need some help.
What may be taking up your iPad's memory may be not photos or videos, but rather music and apps. Music itself should not be that much of a problem but if you have a very large library it will obviously take lots of space. Your iPad tells you to delete photos or videos because you can delete them from the iPad directly, but you cannot delete music until you sync to iTunes. You may also want to try deleting some apps such as games; these usually take lots of space (up to 1GB each). These apps will sync back to your iPad when you have access to a computer once you have freed up enough memory on your iPad.
Hope this helps. -
i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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Itunes keeps telling me my security code is invalid when trying to download apps?
Is there a way to fix this?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums. Give those forums as search; the question of invalid security codes has been raised a number of times.
Regards. -
anyone think they can help me out >
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Sometimes it says security code by it is the ZIP code. Sign into your account in the iTunes app on your computer and verify that all of the information is correct and agree to any new user agreements that may be needed. -
Any suggestions?
Well, that is probably becasue you owe a debt or something similar.
Check with
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I keep getting an invalid security code when I try to update my apps what do I do?
iTunes Store: My credit card's security code or zip code does not match my bank's records
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I was hoping I could get some help as to why it keeps telling me my security code is incorrect for my new credit card. It is not incorrect as i have used this same code for paypal and other billing accounts. It's only itunes thats doing this.
For some reason Apple is particularly nitpicky about the billing address. The message you get is misleading since it can indicate any discrepancy in your billing information - a single space or punctuation out of place can cause it.
Go to your account in the iTunes Store and edit your credit card information. Retype it if in doubt. Make sure it matches your billing information precisely.
Read the following for more:
iTunes Store: My credit card's security code or zip code does not match my bank's records
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