HT3702 I apparently ordered an Adobe program by mistake. How do i get it corrected?

I apparently ordered an Adobe program by mistake. How do I get it corrected?

If you bought it from iTunes then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
If you bought it from the Mac App Store then you contact Mac App Store Support via this page : http://www.apple.com/uk/support/mac/app-store/contact/

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I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I have a french version of adobe creative suite cs6. how can i get a german version?

i have a french version of adobe creative suite cs6. how can i get a german version? thx for your help

Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush

HT204370 If I order a HD movie from Itunes, how do I get it to play on a projector?

If I order a HD movie from Itunes, how do I get it to play on a projector?

Select Sync Movies under the Movies tab for your iPhone sync preferences with iTunes. Select the movie below followed by a sync.

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

Hey JennaPickle,
If you want to get your personal vidoes off your iPad and onto your computer, follow the steps in this document:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Take care,
Delgadoh

I downloaded iOS 7 and now in my music library all my songs are not in the order of the original albums. How do I get them back into order?

I downloaded iOS 7 and now in my music library all my songs are not in the order of the original albums. How do I get them back into order?

go to settings>general>reset>reset home screen layout and see if they appear.

HT1338 I've "lost" my programs folder! How do I get it back?

I've "lost" my programs folder! How do I get it back? It was there at the bottom of the screen on the left hand side of the "dock" when I last closed down. The next time I turn on the computer it has "disappeared". Where did it go?

I see that you have just lost it from the Dock, not from Mac OS X. To recover it, open a Finder window and drag Applications from the Finder sidebar to the right part of the Dock, so it will appear there. If, after restarting, it disappears again, you may consider a problem with your Dock settings file

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?
LasinaH_VZW
Follow us on Twitter @VZWSupport

Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools. How do I get them back?

Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools. How do I get them back?

Or you install the previous version to use LifeCycle from there. Other wise you should just develop your forms in Acrobat directly (or Forms Central if you prefer -- I would do in Acrobat). LifeCycle had some advantages, like dynamic forms, but I would guess most folks never took advantage of these features.

In facebook im asked to have adobe flash player? how do i get it?

in facebook im asked to have adobe flash player? how do i get it?

You don't.
As has been discussed here over and over and over and over and over and over again, Adobe does not make a flash player for iphone, and I doubt that Apple wants them to.
You can read countless posts about this if you use the forum search on the right side of this page.

I've down loaded adobe flash player but when I try to veiw video on firefox I'm still told that I need adobe flash player. How do I get firefox to see the flash player download?

I was trying to view a video I uploaded to facebook using firefox. The system told me to down load adobe flash player. I did but still get the message that I need to down load flash player. How do I get firefox to see the down loaded adobe flash player?

by installing from within Firefox, Internet Explorer has its own version (Active-X).
Make sure you are starting in the correct place for Flash
* http://www.adobe.com/software/flash/about/
If you want to read PDF files in you browser, you might also want
* http://get.adobe.com/reader/
After the download,
#bring up the download manager ("Ctrl+J") and start your installs. As soon as the install comes up,
#close Firefox with '''File > Exit''' or "Firefox" button > Exit. Give Firefox some time to close.
#If install does not proceed, '''terminate "firefox.exe"''' and '''"plugin-container.exe"''' from the "Processes" tab in the Windows Task Manager.
#* Windows 7 shortcut to the WTM is "Ctrl+Shift+Esc"
#* or on any Windows system from "Ctrl+Shift+Esc" then choose Windows Task Manager.
#*Make sure that "firefox.exe" is no longer running -- if it is still running then terminate it by selecting the use "End Process" button or from context menu, and do the same for "plugin-container.exe" if it is found there.
#proceed with the install.
'''Warning''': this is the Adobe site and they have chosen to to provide crapware along with their own product. Only install the product you were planning to install. Do not install additional products: including -- "Free! McAfee Security Scan Plus" or "Google Chrome". Installing Google Chrome on your own and installing it because it is offered on the Adobe site are two different things.
Find updates for your installed plugins at http://www.mozilla.com/plugincheck/ mozilla.com/plugincheck
-- best to use Adobe's site to really see if their plug-ins are up to date.
Please fix your caps lock or read what you type, do you think anybody could read my answer if I typed in all caps.
If the above fails to correct the problem, I would try uninstalling Adobe Flash from your system entirely first, from the control panel then "Programs and Features".

Deleted Adobe Reader on touchpad, how can i get it back? help!!

I deleted the Adobe reader app from my hp touchpad, i cant seem to find a way to download it
how can i get it back???
thank you!
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable.
The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista
Available USB port (not a hub or secondary port).
Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java.
210MB of storage space.
Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes.
During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
Get your TouchPad ready to update
Hold the Power Button for several seconds until a menu appears.
Tap Shut Down to completely power down your device.
Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor.
Follow the on screen directions up until you are asked to connect your device.
Select the language you selected on your device, and click Next.
Confirm your language choice.
Click Accept to accept the terms of use.
Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this take a few minutes.
After webOS Doctor finishes checking your system, you will be asked to connect your device.
Connecting your device and finishing the webOS Doctor update
Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device.
Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2.
Windows will find your device and may offer to install two different drivers.
When asked to install drivers of OMAP, select No, not at this time.
When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor.
Click Next.
Do not disconnect your device from the computer during the update process.
When the Reset Complete screen appears, click Done.
Wait a few minutes for your device to reset.
You're done!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I have adobe flash player but how do I get plug in's

I have flash player but how do I get plug-in's?

What is your operating system & version?
What is your web browser?
Have you tried downloading it from http://get.adobe.com/flashplayer/otherversions/ ?
[topic moved to Flash Player forum]

Have downloaded Adobe XI successfully, but how do I get it to show up in my virtual XP machine?

Have downloaded Adobe XI successfully to my host Windows 7 Pro machine, but how do I get it to show up in the printer list of my virtual XP machine?

You need to install it again in the VM.
Mylenium

HT3702 I apparently ordered an Adobe program by mistake. How do i get it corrected?

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